said by clecssuck:I think there's a chance that most cable phone users have recently switched at least within the last year or two .....and I'm sure a case can be made that someone that just signed up for a new service or just made a new purchase is the happiest they'll ever be with that decision at that time. As time goes on your happiness and enthusiasm does wear down a bit. .
I would say the 1 or 2 year comment is much more applicable to Telcos offering TV service. Cox for example has been offering phone service in many systems since 1997.