said by Rick:I put about zero credibility into PC Magazines "survey" results.
Not because fios isn't a good product..i've never had it myself to say one way or the other but people on this site do generally like it...but because first..you're talking about a product that has a LOT less customers than a company like Comcast has AND the results are heavily slanted because many of those fios customers probably were cable customers who were enticed for one reason or the other to switch. And so..you're talking overall about a group of customers who have every reason in the world to have voted positively in favor of fios versus very seasoned customers that the cable companies have had for many years and even decades now.
Personally..given all that..I would have been surprised to not have seen the gap in this survey.
It's like taking a lot of one companies unhappy customers..moving them to another company and then saying ok now....rank these two providers.
The statistics are simply wrong..and heavily slanted towards favoring fios.
You have to ask then why were all those people so unhappy with their cable provider in the first place.
