shadyman777
High Definition is where it's at.
Premium
join:2009-03-02
Easton, PA
 ·RCN CABLE
1 edit | [Need Info] RCN Online Bill Payment Error?
I logged in this morning to pay my bill, that is due September 21st, and it is roughly $20 more. My statement says I need to pay $190.24 by September 21st, however, online it says $210.41. Regardless, I've paid my bill with the $190.24 due from the statement. My online account shows a balance of $20.17 now. Is there an error on RCN's part? Are people paying more than they have to if they don't look at their bill? This seems very very shady (no pun intended) of RCN if they're overcharging people. |
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lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
clubs:  | Why don't you call them & ask? 
Sometimes, if I pay online, my account doesn't reflect till the statement due date. |
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claygreenber
Premium
join:2007-08-02
New York, NY | reply to shadyman777
I've had this problem, too. I think that the online billing system just shows your total accrued balance, regardless of billing cycle. You only have to pay the amount due on your actual statement. |
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Maggs
Premium
join:2002-11-29
Woodside, NY | reply to lilhurricane
The Billing Dept is only open from 9-5 M-F
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Hello, is anyone out there. |
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lilhurricane
Crunchin' For Cures
Premium,Mod
join:2003-01-11
Purple Zone
clubs:
·Comcast
Host:
TV over IP
Software
RCN
Inside Insight
Team Discovery
| said by Maggs  :The Billing Dept is only open from 9-5 M-F ..and? He posted this at 9am |
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Maggs
Premium
join:2002-11-29
Woodside, NY
·RCN CABLE
| said by lilhurricane :said by Maggs :The Billing Dept is only open from 9-5 M-F ..and? He posted this at 9am Then he's in luck!
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Hello, is anyone out there. |
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