zerog
join:2002-02-10
Carrollton, TX
kudos:1
2 edits | thumbs up to fios internet In the decade or so that I have moved away from dialup and into the "broadband" playing field, I have experienced sdsl from a local isp, several iterations of cable modem providers (@home, att, comcast, time warner, etc), newer vdsl (u-verse), and finally fios for the past 2 years.
Of all of my residential broadband experiences, fios wins by several miles, hands down. I dont know anything about the pc mag survey, but for me the #1 indicator is reliability of the connection. In my experience, fios has had amazing stability and uptime, rivaling (and seemingly beating) business connections like T1/T3, etc. The price and speed have always been reasonable. I have a grandfathered 5/2 connection (that is always 5/2) for ~$43/mo, which hasnt changed since I signed up. I dont have any other tv or voice services from vz or time-warner.
I am an advanced technical user, and my only experience with verizon fios support was rather pleasant with quick response and a fairly knowledgable staff (local to USA also!). The issue turned out to be on my end (I inadvertantly disabled the wan connection on the router thru upnp from windows - bad design - doh!), which leads me to my only complaint: dissatisfaction with the actiontec router, with no real alternatives (even though never got fios tv, the tech insisted upon running coax to my router). For now I wish I could run DD-WRT or some other custom firmware on the actiontec, but it is running very stable, so I will leave it alone. |
