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Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

reply to baineschile

Re: Idiot

said by baineschile:

Guys like this should go to jail. God forbid he disconnected someones phone that needed to call 911, just so he could make a comission on a sale.

Comcast security should launch a national plan to stop things like this. They have a bad enough image as it is.
The problem is that these contractors are given incentives to sign up new customers and not just perform maintenance for Comcast. So some contractors looking to boost their income break the rules and do really stupid things like this. If Comcast catches a contractor's employee doing this the contractor company should be terminated and not allowed to bid for Comcast business ever again.
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moonpuppy

join:2000-08-21
Glen Burnie, MD

said by Romney2012:

The problem is that these contractors are given incentives to sign up new customers and not just perform maintenance for Comcast. So some contractors looking to boost their income break the rules and do really stupid things like this. If Comcast catches a contractor's employee doing this the contractor company should be terminated and not allowed to bid for Comcast business ever again.
Maybe you should read the article. This involves Comcast employees too.

quote:
Comcast officials said Cao was innocently acting on their behalf and got caught up in a bad situation. A contractor was, indeed, acting against Comcast policy and cutting off service to Springfield Cable customers, Comcast officials said, but that contractor was fired when Comcast was made aware of the issue.

However, Cao was not part of the group that was cutting off service, Schnitker said. He was “innocently” performing a test on Danley’s cable box that interrupted service for about a minute, and he did not know that Danley was another cable company’s customer, Schnitker said.
This was a Comcast employee, not a contractor who are also allegedly responsible for other outages.

As I said, later in this thread, where I live, all 3 providers have different connection points so they would have to go into someone else's box to disconnect someone who is NOT their customer.

Romney2012
Defeat Obama 2012-Chg we can believe in
Premium
join:2002-03-03
USA
kudos:4

3 edits

said by moonpuppy:

quote:
However, Cao was not part of the group that was cutting off service, Schnitker said. He was “innocently” performing a test on Danley’s cable box that interrupted service for about a minute, and he did not know that Danley was another cable company’s customer, Schnitker said.
This was a Comcast employee, not a contractor who are also allegedly responsible for other outages.
No. They were contractors too. Just a different contractor.
She added that different contractors are currently performing audits across the Panhandle. They are only authorized to turn off service if they can verify that someone is stealing cable from Comcast, Schnitker said.
And according to the police report photocopied here in this story, Cao is a contractor and not an employee:
»www.thecountypress.com/story_pdf···cast.pdf





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BosstonesOwn

join:2002-12-15
Everett, MA

STOP SPREADING FACTS !!!!

This is braodbandreports , we don't need facts to hate big companies.
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"It's always funny until someone gets hurt......and then it's absolutely friggin' hysterical!"



N3OGH
Yo Soy Col. "Bat" Guano
Premium
join:2003-11-11
Philly burbs
kudos:1

reply to Romney2012
EPIC FAIL

Every couple of weeks, we get one of these stories here. Every company has people like this working for them.

At least every barrel (any group of humans of any kind) of apples is at least 5% rotten...
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Petty people are disproportionably corrupted by petty power…


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