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Zyxian

join:2009-09-16
Fullerton, CA

RG Unsetting IP Assignments

Hi.

I have gone through what a lot of you have gone through but I can't find any posts about what is happening to me. I will try to make this as short as I can.

I have a linux box with 2 nics. I was on DSL with 4 IP's per nic. I, like most of you, learned 1 IP = 1 nic. I have tried all 3 modes of assigning static IPs to them. The RG does see the IP address but only for approximately 2 minutes. It then randomly unsets one of them and will randomly swap the IPs. I have been testing for several days, always resetting to factory default between tries. The techs that I've had on the phone/in my RG don't know what is going on. They saw it happening. They even sent a new RG. Same issue.

The last test was to keep the cards at DHCP. Got 2 IPs. 2 minutes later 1 of them was unset. The IP moved from one mac to the other. Checked ifconfig and it still showed the original set IPs. Stopped for lunch and when I came back checked ifconfig and both had the same IP address.

Since I made no changes to my ifcfg-ethx from the DSL setup, my thinking was the RG was "wonkie". When I called Tier 2 support they said it wasn't the RG and since it was only happening on my linux box (my windows machines only have one nic) that they couldn't help me and passed me on to Connect setup or what ever. They told me they don't do linux.

Why won't the RG maintain a connection and why does it move the IP and why does it assign the same IP to 2 different macs?

You guys are my last hope for U-verse. If you can't help me then I will have to dump it for DSL.

Thank you.

Zyxian.

netboy34

join:2001-08-29
Kennesaw, GA
we need a little more information, like IP address scheme, do you have statics, are you doing DMZ+ etc.

Zyxian

join:2009-09-16
Fullerton, CA


1 edit
reply to Zyxian
Currently the IP scheme is DHCP from the RG. I have statics won't use them until the RG will hold it's own DHCP assignment of IP's. Once it keeps both nics set and with the IP's it first gives them, I'm not going to worry about static.

I am not touching the DMZ so how ever it comes up in factory defaults is the way it is.

All I do is
1) remove linux box from RG
2) make sure both nics are set to dhcp
3) reset the RG to factory default
4) wait till it comes up and then connect the linux box
5) check the GUI of the RD - it shows assigned IP's
6) refresh the GUI page - if it looks the same, wait and then refresh again
7) observe that one of the 2 nics HAS been unset and maybe also the IP switched nic (this randomly happens)

My ifcfg-ethx file looks like this:
DEVICE=ethx
TYPE=Ethernet
HWADDR=redacted
ONBOOT=yes
BOOTPROTO=dhcp
USERCTL=no
IPV6INIT=no
PEERDNS=yes


If you need more info would you please ask a specific question? I guess in my frustation I may not be as clear as I should. Sorry.


joako
Premium
join:2000-09-07
/dev/null
·AT&T U-Verse


1 edit
reply to Zyxian
I can't for the life of me think of how to do it, but it must be possible:

Have you tried to configure for each NIC to send a different hostname in the DHCP requests?


--
PRescott7-2097

Zyxian

join:2009-09-16
Fullerton, CA

reply to Zyxian
Thanks joaka for the suggestion.
I've looked in the message file but did not see any thing that would be helpfull.
I'm still google'ing/yahoo'ing/bing'ing for answers.

Why doesn't the 3800HGV-B Gateway not hold ip assignments?
Is there a setting in linux that is confusing it?

Not a single tech I talked could answer this question:
Can the 3800HGV-B Gateway handle more than one nic in a linux box? I don't have a windows machine with multiple nics so I can't test.

My hunt goes on...

Zyxian.


djrobx

join:2000-05-31
Valencia, CA
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1 edit
Can the 3800HGV-B Gateway handle more than one nic in a linux box? I don't have a windows machine with multiple nics so I can't test.
The RG tracks machines by MAC address. You can have the RG assign several IPs to a single NIC if you can have the machine present unique MAC addresses (for example, I do this with VMware).

You need to keep DHCP on. Verify that your firewall settings are allowing DHCP traffic through. Even popular router firmwares like DD-WRT have had "broken" DHCP interfaces because the firewall was too aggressively configured.
--
AT&T U-Hearse
Your funeral. Delivered.

Zyxian

join:2009-09-16
Fullerton, CA

reply to Zyxian
Yes I know about the 1 mac = 1 ip address. My linux box had with DSL 4 ips per nic. Now the same 2 nics only have 1 ip assigned to it by the RG. Both are on dhcp. But in about 2 minutes the RG unsets one of them and may or may not reassign the ip of the one that is still set. Since every thing was working fine on DSL and the only change I made to the linux box was to remove the ip aliases and set the nics to dhcp is why I'm thinking it is the RG. Looking at the RG's device list it is showing me the mac address of everything attached.

If I can't figure this out by the end of the day I'm gonna go back to DSL...

Oh and what makes this frustrating is that AT&T told me they don't support Linux. Got that from Tier 2 and from the home connect people - the ones who comes to your house.


wayjac
Premium,MVM
join:2001-12-22
Indy
Does the rg have this page
192.168.1.254/xslt?PAGE=C07

What prevents you from setting the ip info on the nic, once you do that the ip will never change

Zyxian

join:2009-09-16
Fullerton, CA

reply to Zyxian
wayjac - Yes it does that have that page.
In my many tests I have set the nics to static IPs. It will still unset one of them and some times swap the IPs.

I have been using the same 2 IPs in my all my tests. Well, with out making any changes, one of the nics now has a third IP. What told me it was doing that was I got mail from the domain associated with that IP. I'm using »downforeveryoneorjustme.com/ to test if the outside world can see my web server. And sure enough, that third IP, that I do not have set any where, showed as being up.

I don't have to do any thing but refresh the RG pages and it will do things on it own.

Besides searching for RG fixes I am looking for linux settings that could be confusing the RG - making it not want to hold the second IP or swap them around.

netboy34

join:2001-08-29
Kennesaw, GA
·AT&T U-Verse


1 edit
reply to wayjac
My windows box has two nics and keeps both DHCP addresses. Try this:

with only one NIC connected, get a DHCP address and see how long it stays. If it does, then troubleshoot further, if it drops like it did before, the RG is screwy, or the nic is screwy(doubt it since it worked with DSL)

If DHCP with one nic works, try it with the other nic by itself. If that works than something is up with the config, or something is conflicting.

The RG can use the same hostname as long as the nics are separate. I can give a screenshot if you want proof

I would also check (you probably did but doesn't hurt to ask) if you are using any virtual interfaces by accident instead of the base interface

If you try with static IP's in the private range, make sure they are below 60. so .50 and .52 might work better for you


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

reply to Zyxian
The thing with a dhcp server is it will honor any ip lease it gives out until the lease expires/released, and a dhcp client will not stop using the lease it has until its released or more than half of its lease time has expired.

Using a static ip address that is also a part of the dhcp pool is not a good idea

You may want to disable the dhcp server that would end the problem

Zyxian

join:2009-09-16
Fullerton, CA

reply to Zyxian
The nics are holding the assigned IPs. It is the RG that is showing them unset and swapping the IPs around.

dhcp is requirement of the RG. I don't think it would be wise (even if I was able to - which I don't know if I could) to turn it off. dhcp is not running on my linux box.


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

said by Zyxian See Profile :

dhcp is requirement of the RG. I don't think it would be wise (even if I was able to - which I don't know if I could) to turn it off
I strongly disagree with that
A network can work just fine with no dhcp server
I have never had a nic change its ip when that has been set on the nic's tcp/ip properties once that is done the nic never uses the dhcp server
If that address is part of the dhcp pool the dhcp server will give it to any client that asks for it

I'm thinking that you need to at least remove the public ip's from the dhcp pool


wayjac
Premium,MVM
join:2001-12-22
Indy
reply to Zyxian
What were you using for a router before the rg

Zyxian

join:2009-09-16
Fullerton, CA

reply to Zyxian
According to AT&T and 2Wire this is the way it needs to be done:
Step 2: Allocate Public IP Addresses to the LAN Clients
This step requires that all network devices that you wish to configure with a broadband IP address be turned
on and connected to the 3700HGV-B. Devices should be configured to use their DHCP client f or obtaining
an IP address, although this is not an absolute requirement as identified below.
Once the gateway is configured to use multiple broadband IP addresses, network devices can be configured
for one of three modes. Access the Address Allocation page of the MDC to select the desire d option (Figure
2) for each LAN device. This information can also be set by clicking the EDIT ADDRESS ALLO CATION button on
the Home Network - Advanced Settings page.
• Mode 1: DHCP Private Network. The network client is given a private IP address on t he private network
(Default is the 192.168.1.0 network). This is the normal mode of operation for all LAN dev ices by
default (with or without the use of multiple broadband addresses.)
• Mode 2: Public Fixed Network. The network client is given one of the currently avai lable broadband IP
addresses. The address may change as the IP address lease is renewed, but will always come from the
pool of available broadband IP addresses.
• Mode 3: DHCP Fixed Address. The network client is permanently assigned one of the b roadband IP
addresess. The address will not change until the gateway is reconfigured via the Address A llocation
page. This will be the most common configuration for publicly accessible network devices.
In all the above cases, the network devices should be configured to enable their DHCP clie nt. From this
point on, the IP addresses for these LAN devices are managed by the 3700HGV-B. However, if DHCP is
unavailable or its use undesirable, devices can be configured (hard-coded) with a static I P address.
For devices in the Private Network (NAT), the proper range must be used. The default range is 192.168.1.0,
so the network device may statically use 192.168.1.1 through 192.168.1.64, inclusive. Devi ces assigned
with these addresses act as if they were assigned an IP address (Mode 1 above).
For devices using the Public Network addresses, simply configure the device to use the IP address (subnet
mask and default gateway) as assigned by the ISP. The gateway will automatically detect th e usage of a
broadband IP address on the LAN network and correctly route the return traffic to the appr opriate LAN
device. Once a broadband IP address has been detected by the gateway as being statically c oded on the
device, its entry in the Address Allocation page will no longer be displayed.
Note: The ability to use DHCP in assigning WAN addresses to LAN devices is different from how
some other routers operate. These other routers usually require that the address be hard c oded
on the LAN device.
Upon successful configuration of the gateway, refresh the IP address of the network device (this may require
restarting that device). It should now have the desired public, or private, IP address ass igned by the
3700HGV-B. Confirm proper configuration by attempting to access the public Internet.>


I've tried all 3 methods and then some. The RG does not keep both nics set. It shows the mac address of both but one of them becomes unset.

Before U-verse I didn't use a router for my linux box. I had a dsl modem and assigned the static ips and every thing worked perfectly.


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

Did you get this info from the 2wire web site?


However,if DHCP is unavailable or its use undesirable
devices can be configured (hard-coded) with a static IP address.

The text above is all about setting the ip address info on the nic (hard-coded)
By not having any dhcp clients the dhcp server is not used
I would disconnect the nic's that will have public ip's set that public ip info on the nic's

Click the Clear the local network button on the rg mdc resets page
192.168.1.254/xslt?PAGE=J21

Some of the statements in the 2wire text you posted just don't match up with what's on the gui, and a lot of it matches up just fine

Zyxian

join:2009-09-16
Fullerton, CA


1 edit
reply to Zyxian
Yes I did - »support.2wire.com/?page=view&art···t=&sort=
Also the first tech that I talked to sent me the pdf for the 3800HGV-B Gateway.

I have done that. In fact I went one step further than clearing the local network button. I reset it to factory default with out the Linux box connected. I set the nics to the static IPs. When the RG came up, from my Vista laptop I set the static IPs from this page - »192.168.1.254/xslt?PAGE=C06&THIS···PAGE=C06
I plugged my Linux box back into the RG. I refreshed the RG's gui and it saw both nics/mac adddress with the statically assigned address. Doing nothing more than refreshing the page, what happens in my description above repeats itself. The RG does not to keep the second nic set nor will it always keep the same IP it first sees it with. It does always keep the mac address in the list of active devices, just unset IP wise.

I just stepped away for a moment and when I came back and refreshed the RG's gui page it swapped which one was unset and moved the IP to that card...

I know it sounds crazy but that is what is happening. I know it shouldn't and that is what is making me crazy


wayjac
Premium,MVM
join:2001-12-22
Indy
The C06 page I know of will only allow entry of the subnet mask
Are you entering all/some of the public ip's
Would you post a image of the page 2wire where you set the static IPs?

Zyxian

join:2009-09-16
Fullerton, CA

1 edit
reply to Zyxian
What version of the software are you using that you can only set subnet masks? I'm using 5.29.105.94

.


wayjac
Premium,MVM
join:2001-12-22
Indy
·AT&T Midwest

It is 5.29.47

-
Forums » US Telco Support » AT&T » AT&T U-verseSetup Apple time capsole or airport to work with the RG »
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