 badcat
join:2000-10-18
Glastonbury, CT
 ·Cox HSI
| AT&T Sucks Big Time! I'm one of those customers who dropped AT&T because of extremely poor service. I waited three days to get a landline installed because they kept telling me they would show up, then blew me off without calling (on my cell) or letting us know in any way. Even when I called customer service they insisted someone was coming, and no one would show up. When I called after waiting another entire day, the rep told me that "they had more important customers to serve".  I had been a customer of theirs for almost 30 years! So I basically spent two complete days sitting in an empty house waiting for them to show up. No apologies, no attempt to placate me (they knew I was not happy) no nothing. So I dropped them for the Cox phone service and dumped my wireless account with them as well. They flat out suck. All the employees were pissed off due to the upcoming layoffs (one of them told me this) so I think that only made things worse. I will never, ever give them any of my business again. Cox, on the other hand was here early for both appointments, and the service has been trouble free.
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"The stars are matter, we're matter, but it doesn't matter." |
