 KrisnatharokCaveat EmptorPremium
join:2009-02-11
Earth Orbit
kudos:3
 ·Comcast
| lol According to Arbor Networks, the cost of fielding a single call to customer service can wipe out three years' profitability for a customer's broadband account.
Uh huh. Jenkins is a kook. Either that or customer service is overpaid at Comcast. Didn't realize one telephone call costs them $3000. |
iansltx
join:2007-02-19
Golden, CO
kudos:2 | Alternately, charge for customer service calls...
...oh wait, that would make people move to another provider. Crapmuffins. |
