| reply to Krellan
Re: [Speed Problem] Lost high frequencies over last few weeks I just went through this exact problem with AT&T here in the Central Valley. I could sync at 6016/768 with a SN ratio of 6 db. The line worked great at this speed since last September. Now the line is down to 5.5 db SN ratio and I can still sync at 6016/768 but the line drops once every couple of days. Sometimes twice a day.
AT&T came out and moved my DSL to the best of the 3 pairs I had coming into the house.
I am 3500' from a Uverse VRAD and DSLAM as you drive down the road. My line tests at 6500'. Obviously the line winds around a little.
AT&Ts solution. Downgrade me to 3000/512
They will not trouble shoot pairs, find a cleaner pair, or anything. I have 3 POTS lines and had their highest internet speed. That is the max I can bring into the house. If they don't care about me, I'll hit them in the wallet.
I am now currently set at 3000/512. This should hold sync. I have plenty of head room with this. But, ouch it kills to have to go down in speed. It's noticeably slower.
I talked to several of my neighbors about their phone/internet/tv services. I live on a cul-de-sac with 8 houses.
Next, I called Comcast to see if we could get the cul-de-sac hooked up with them. Comcast sent out an engineer, and said it meets their requirements.
So, about 5 of us on the block are going to drop AT&T and move over to Comcast. I am porting over my 3 phone lines also.
I tried to get AT&T to upgrade lines, change cards in the DSLAM or VRAD to push things out here further. They have cards that will push out 10,000'. Worked my way up the food chain to supervisors. No go. No help. They all play dumb and don't know what their other hand is doing.
The market is getting competitive. If you want the business work for it. |
