| Has anyone been charged for overages yet? I'm getting close to 100% useage for the month and have been checking back here periodically to see if anyone had been charged overages but have yet to see anything in the older threads I was following.
Have all the bugs been worked out of the BW monitor? Anyone been charged? Anyone fought the charge and had it credited back?
Thanks. |
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Reviews:
 ·Cogeco Cable
| reply to just_curious
Re: Has anyone been charged for overages yet? I've been hearing multiple stories from tons of people relaying charges their friends have had to pay so I'm guessing they're charging... that or plenty of rumours are flying around. Either way, it's terrible PR for Cogeco as it's being spread in a very nefarious "Cogeco is out to nail you" kind of way. |
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Reviews:
 ·TekSavvy DSL
| reply to just_curious
My friend got charged and other on here have been charged
Many reporting higher claimed usage by Cogeco than what they believe
The worst part is having to pay for what you most likely didn't use which seems to be a common complaint(at least from what I've seen here and what my friend had said) |
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 SnickerdoPremium
join:2001-02-28
Niagara Falls, ON | reply to just_curious
Yup. $27. I had to call and fight with them to get the charges refunded as the majority of my month was on Pro but the bandwidth counter thought I was on Standard for the entire month.
September looks like it's going to be $30. Unfortunately, so far, my bandwidth tracking looks to be almost the same as what Cogeco is monitoring, save for a few gigabytes difference. I may use that as ammunition to demand a refund though, as even a few gigabytes throws the reliability of the meter into question when being used for additional charges.
--
Give a man a hooker and he'll have fun for a night. Teach a man how to hire a hooker and he'll have fun for a lifetime. |
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 Trist
join:2004-04-08
Hamilton, ON | reply to just_curious
$30 here for 101GB overage (161GB total usage for that month). The Cogeco usage report matched within 300-500MB of what the software util (Bandwidth Monitor) I use to measure usage showed so I suppose that's fair as it gets these days. |
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Reviews:
·TekSavvy DSL
| reply to Snickerdo
said by Snickerdo:Yup. $27. I had to call and fight with them to get the charges refunded as the majority of my month was on Pro but the bandwidth counter thought I was on Standard for the entire month. September looks like it's going to be $30. Unfortunately, so far, my bandwidth tracking looks to be almost the same as what Cogeco is monitoring, save for a few gigabytes difference. I may use that as ammunition to demand a refund though, as even a few gigabytes throws the reliability of the meter into question when being used for additional charges. A few Gigabytes is still rediculous, I can't help but make comparisons to other products,
But I purchased 40 Litres of Gas, sorry Meter shows 42
But I only have a Bag of 12 Apples sorry but you'll need to pay for 14
The thing is there is no way to prove you only used X
They will always argue your meter is wrong ad theirs is right |
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| reply to just_curious
What are u guys downloading? I never come close. |
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Reviews:
·TekSavvy DSL
1 edit | Some Months I download only say 60 to 120 GB a month
Others I reach 250 to 300 GB
I am on a dark net with my Family (27 other people )
A lot of it is Family HD video( that really should be converted to smaller file formats before it's shared)
There are some movies, although not much I'm interested in
A lot of pictures
Some work my brother does which has large files
I also use torrents , which might be TV shows, the odd movie,
We also do a lot of video conferencing
Some Gaming via Valve but not so much as to use a lot of bandwidth
Quite a bit of Video Streaming, odd stuff (Nikon TV for instance)
Quite a bit of imaging backup, I shoot between 4 and 8 GB a week and backup on and off site
As you can see it starts to add up
Edit:
I'm starting to have a hard time keeping up as my family have all moved to higher speeds with much larger caps, one has a 20/10 Connection
People tend to use what they have |
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 Fireblade
join:2008-08-27
St Catharines, ON
kudos:2 | reply to just_curious
They also charge you GST on the overusage bandwidth ROFL! |
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Reviews:
·Cogeco Cable
| said by Fireblade:They also charge you GST on the overusage bandwidth ROFL! There's nothing strange about that whatsoever and that's perfectly normal until the government makes taxable exceptions to internet overage charges (haha). |
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PhorksterPremium
join:2004-06-27
Windsor, ON
kudos:1 | reply to just_curious
I can't wait until I get some overage charge. I feel bad for the poor bastard who is going to answer the phone. |
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Flynnt
join:2009-08-31
Windsor, ON | reply to just_curious
I was charged for 700 MB. Didn't pay for a full gig, they prorate it by MB.
60 GB doesn't go far in the days when game demos are 1.5-2 GB as well as digital distribution of games/programs. |
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| reply to just_curious
I was charged $30 for overage for Aug. I called and complained because BW notifications weren't even being sent. They agreed to remove the charge as a "one time goodwill gesture" but talked down to me like I was a child and tried to make me feel guilty. |
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| I was charged for the 1st time after 4 consecutive months of going over:
»img22.yfrog.com/i/p3zu.jpg/ |
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| Re: Has anyone been charged for overages yet? I should've suggested that I was staying with Cogeco this month as a "one-time goodwill gesture"! |
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| reply to just_curious
Never got the 100% email notification, and I got charged for 4 GB of overage. |
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| reply to Turtle
said by Turtle:I should've suggested that I was staying with Cogeco this month as a "one-time goodwill gesture"! Good one. |
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| reply to just_curious
well i just got my bill today and there's a $6 overage for August useage that shouldn't be there. My router shows under, and even Cogeco's own meter showed under that month (its down currently, how nice  )
Also no warning emails were sent back in August...probably because there was nothing to warn about.
Call volume is insane to cogeco right now. Waited for 10 minutes and hung up. I don't expect any problems having this credited back. |
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