| reply to Thecloser
Re: Radio in Uverse line?? 1. Connect to your 2Wire 3800HG MDC (Management and diagnostic console) and click on the 'DSL Diagnostics' option under the troubleshooting menu Use this link: »192.168.1.254/xslt?PAGE=J42&THIS···PAGE=J42
(you will need the RG password on the white sticker on the RG)
2. Copy the source code of the 2Wire 3800HG diagnostics page to the clipboard or file:
(Option 1) Recommended: In Firefox select 'View page source' or in Internet Explorer select 'Source' from the 'View' menu and then select all and copy the entire contents of the page to the clipboard.
(Option 2) In Firefox select 'Save page as' or in Internet Explorer select 'Save as' from the 'File' menu. Open the previously saved file with a text editor like notepad and select all and copy the contents of this file to the clipboard.
3. Paste the contents of the clipboard into the white box on dohrenburg's website.
»adslm.dohrenburg.net/tools/3800hg-stats.php
4. Click on the 'Process Form' button.
5. With little luck you'll see your modem's DMT chart, the training history, and some basic analysis
In step 2 a pop up should come up w/source code, that is the one you copy to the clipboard (use option 1). Once the source code is analyzed, on the results page below the graph, you'll see red lines listing interference on certain bit load frequencies. Press the 'contact us' link on the very bottom of the page and explain the problem that you are having. They will get back to you by email coming from Robot and you might be able to give TS some info about your problems. In my case here in metro Detroit, I get interference on .759 mhz (760 AM WJR) and .797813/.802125 mhz (800 AM CKLW), but they don't cause any problems.
Use this as ammunition to force TS to correct your problem. 
Chris
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No SD Stretch-o-vision or 480 SD HD Channels
1-800-983-2811 to avoid Mr. Voice Recognition
YRMV IMHO Simply a Uverse user, nothing more |
 smunro622Premium
join:2006-02-15
Madison Heights, MI
 ·WOW Internet and..
 ·ViaTalk
| I spent a 9 month fight with uverse, they ended up replacing a portion of the 400 pair cable from the vrad to the house. Stay on them i made 2 trips to escalations, filed complaints with FCC, Mi public service commissions, and the attorney generals office. I am happy now that it is fixed, I have the 12mb internet uverse 450 , voice and static ips. I am 2600 ft on a 25mb profile. |
