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nycyoyo
Anon
2009-Sep-29 3:01 pm
just got widebandand download speeds are 30 but upload is 5. calling them now to see what's going on....
btw, the new modem has wifi automatically installed and enabled... ugh |
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fxt107 join:2003-01-18 Mechanicsburg, PA |
fxt107
Member
2009-Sep-30 10:29 pm
can you disable their wireless and use your own router? |
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rrnyc212 to nycyoyo
Anon
2009-Oct-1 9:35 am
to nycyoyo
you got the wrong modem. they did that with mine too and i was getting 30/5. i finally called in and the smbc modem they gave me was the wrong version that didn't support docsis 3.
the third time they sent someone here, that person finally brought the right modem and i am getting a constant 51/5.02 connection! |
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fxt107 join:2003-01-18 Mechanicsburg, PA |
fxt107
Member
2009-Oct-1 10:59 am
My appointment is tomorrow - can you let me know the correct model - as well as how it might work with an existing high-end wi-fi router. Can you shut off the wi-fi on theirs? |
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