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Links: ·Cox HSI Forum FAQ ·Cox HSI forum Links ·WEB Mail ·Cable and Sat TV forum
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Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ

reply to CoxTech1

Re: Updated Cox HSI Limitations of Service

Click for full size
Hmmz... I guess the caps weren't ever really enforced in my area. I'd be screwed otherwise.


Ikyuao

join:2007-02-26
Wichita, KS
Reviews:
·Cox HSI

reply to CoxTech1
Woo! Thanks for letting us know that premier users are getting 250 gigabytes cap per monthly with combined of download and upload also I'm pleased with that where I getting 250 gigabytes cap rise that is good deal and that is good money of value so ATT DSL can't touch the cable anymore for now
--
Professional Linux environmental blows microsoft windows out of the water.



Bolt Pride
Premium
join:2001-02-15
Escondido, CA

reply to CoxTech1
Although I stayed pretty close to the previous limitations, it's a welcome sign to know that now I will have plenty of room with the new caps.

Thanks Cox!!!



nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA

reply to CoxTech1

said by CoxTech1:

We hope to have a customer facing utilization tool up and running in the future but no such tool is available from us at this point.
Making the MODEMS SNMP queriable would let me set up MRTG at home....
--
The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell


tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

said by nixen:

Making the MODEMS SNMP queriable would let me set up MRTG at home....
from the hfc side they are. i think a lot of snmp is disabled because of the hacking of the provisioning file based on a flaw in snmp. i also am not sure of the snmp capabilities of the standard cable modems and their response to multiple snmp polling from multiple interfaces. some of the less expensive implementations contain a global traps list for all snmp-responders.
would it be nice? sure. i would love to use an open source mib to pull data and signal information using an mrtg "cable modem" snap-in. but, for the time being i use a combination of prtg free and snmp and netflow export on my 2821. i can compare the inside vs outside traffic this way.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."


nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA

said by tubbynet:

from the hfc side they are. i think a lot of snmp is disabled because of the hacking of the provisioning file based on a flaw in snmp. i also am not sure of the snmp capabilities of the standard cable modems and their response to multiple snmp polling from multiple interfaces. some of the less expensive implementations contain a global traps list for all snmp-responders.
would it be nice? sure. i would love to use an open source mib to pull data and signal information using an mrtg "cable modem" snap-in. but, for the time being i use a combination of prtg free and snmp and netflow export on my 2821. i can compare the inside vs outside traffic this way.
Used to have a Netra T1 set up as my firewall. Was nice being able to query it. Decommed it, for that, when I was going back and forth to Germany. Didn't want to have my wife freaking out if it failed to reboot after a power outage (trying to walk my wife through getting on remote console and using the root account to recover didn't seem like a good idea, especially seven timezones away).
--
The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell


tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

said by nixen:

Used to have a Netra T1 set up as my firewall.
you sound like a pretty savvy guy, you might try rolling your own using an alix or soekris board and pfsense or something. those are snmp-aware and have low power consumption. put everything on a cf card and you have high throughput and resiliency.

just a thought.
i'd never let my wife touch my cisco gears, either

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to Rob_

said by Rob_:

based on past performance, i doubt metered billing will be in cox's future if they want to keep their customers.
time warner was first to institute usage caps and everyone else followed. never say never.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to Nerdtalker

said by Nerdtalker:

Hmmz... I guess the caps weren't ever really enforced in my area. I'd be screwed otherwise.
you'd be getting calls/nastygrams if you were affecting other subs.
your node must be fairly empty.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to nixen

said by nixen:

said by CoxTech1:

We hope to have a customer facing utilization tool up and running in the future but no such tool is available from us at this point.
Making the MODEMS SNMP queriable would let me set up MRTG at home....
FORGET IT! that will never happen.
however cablevision still has it enabled, of course their service levels are pretty much uncapped these days[BOOST]
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


exocet_cm
You delete it, I'll find it
Premium
join:2003-03-23
New Orleans, LA
kudos:2

reply to CoxTech1
250gb total? Hell, I'm set and good to go.

I stream DI.fm every night (sister station of SKY.fm).

Thanks for the update CoxTech1 See Profile. No more fearing the [Cox]reaper.

»www.youtube.com/watch?v=Tpy_pYXSpPA

--
"I have measured out my life with coffee spoons..." - T.S Eliot
"I have often regretted my speech, never my silence." - Publilius Syrus
Ma blog: »www.johndball.com


tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

said by exocet_cm:

No more fearing the [Cox]reaper.
needs more cowbell...



q.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to CoxTech1

Thank you Cox

I know I can be vocal at times when things are bad but this is a thumbs up for cox post.
as speeds go up so should the caps.
its nice to see the attachment size on email at 20mb and 10 times the old cap on webpage traffic!
once again thanks cox!
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ

reply to dvd536

Re: Updated Cox HSI Limitations of Service

It's actually crazy busy, and they only recently increased capacity.


threegsus
No gods, no masters
Premium
join:2001-02-27
Tempe, AZ

reply to Nerdtalker

said by Nerdtalker:

Hmmz... I guess the caps weren't ever really enforced in my area. I'd be screwed otherwise.
Well Nerdtalker, thanks to your gracious—and documented—admission, at least one highly-regarded member of Cox national technical staff can pinpoint a major cap violator in Tucson...you must be awfully young to have such an underdeveloped sense of paranoia.
Regards and Good Luck


Nerdtalker
Working Hard, Or Hardly Working?
Premium,MVM
join:2003-02-18
Tucson, AZ

2 edits

No, just jaded and unconcerned considering they've admitted numerous times that they don't enforce the caps all the time. That, and I like using what I pay for.

Also, considering that my market is now DOCSIS 3.0 and I'm on the fastest tier, I doubt they'd do much. (Most of those months are now under the total cap, and, in fact, I've talked with CoxTech1 numerous times about the capacity issues in my market, which led to network ultimately identifying the problem and actually increasing capacity. Now I never see problems, ever. There were numerous times I'm sure he could've raised flags or said something, but he instead offered world class support and got the problem fixed, so don't turn him into the bad guy.)

Your paranoia complex is obviously overdeveloped (and your perspective about how much bandwidth people actually do use conjugately underdeveloped, ironically) if you think this kind of traffic is anywhere near even one or two sigma more than average.

I guess I just do a lot of netflix streaming. I can only imagine how much bandwidth the local coffee shop does, or the numerous college apartments that share a single cable modem, but don't let that get in the way of making it your mission to call out a "major cap violator" that's just a residential customer.

Ha, if you think this is a lot, I'm sure you'd love to see the numbers I have on my dedi boxes with 100 megabit (with SLA) and unmetered use.



dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

said by Nerdtalker:

I'm sure you'd love to see the numbers I have on my dedi boxes with 100 megabit (with SLA) and unmetered use.
And how much per month you pay for them!
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

wierdo

join:2001-02-16
Tulsa, OK
Reviews:
·Cox HSI
·T-Mobile US

reply to Karl Bode

said by Karl Bode:

And are these "hard" caps with tough enforcement or soft caps intended just to give customers an idea of what's deemed excessive?
Previously Premier was at 60GB and Preferred was 40GB. (downstream)
--
It's wierdo, not weirdo. Yes, I know that's not the 'proper' spelling of the similar english language word.

dtm6582

join:2008-11-18
Phoenix, AZ

reply to CoxTech1
Nice to see the limits upped. Oh, and you don't need a $1200 Cisco router to see basic information on your bandwidth usage (although if you can afford it there are a lot of cool things you can do on that box). Just flash DD-WRT firmware on a cheapo linksys router (i'd use the wrt54g2 for the extra RAM). Not only can you monitor your current WAN usage, you can restart the thing once a month and keep a running count of your bandwidth usage for the month. It's fairly easy to push the firmware and your only out 50-60 bucks.



threegsus
No gods, no masters
Premium
join:2001-02-27
Tempe, AZ

reply to Nerdtalker

said by Nerdtalker:

...I've talked with CoxTech1 numerous times...I'm sure he could've raised flags or said something, but he instead offered world class support and got the problem fixed, so don't turn him into the bad guy.
I have none but the highest regards for CoxTech1, but that certainly doesn't preclude recognizing that he owes his ultimate loyalty to the one who pays his salary.
said by Nerdtalker:

Your paranoia complex is obviously overdeveloped (and your perspective about how much bandwidth people actually do use conjugately underdeveloped, ironically) if you think this kind of traffic is anywhere near even one or two sigma more than average.
I absolutely adore this sentence, although you offer no evidence, unlike the evidence you provide for your willful violations of in some cases even the new caps, which I think can be presumed to be called "major."
said by Nerdtalker:

I guess I just do a lot of netflix streaming...but don't let that get in the way of making it your mission to call out a "major cap violator" that's just a residential customer.
And, if the member galleries are a fair sample, you upload a GB or 3 of some marvelous digital photography, but that's not the issue here. I just wanted to point out the indiscretion implicit in using Cox's HSI to document and narrowcast your claim of blowing away its caps. Admittedly, I could have used a little more discretion on my part as well—probably just jealous over the good service you get versus what I suffer on a node a mile from ASU...
Good Luck and Regards
--
Best reason for living in the Now —
"In the long run, we'll all be dead." John Maynard Keynes

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