iPhone Actually Hurting AT&T Customer Satisfaction > Key line....

reply to ptrowski

Re: Key line....

reply to Matt

reply to adisor19
There is no charge for roaming on att.

- A
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LETS GO METS!

reply to Matt

Sure, roaming agreement may change, but for right now, Verizon and Sprint are beating AT&T and T-Mobile when it comes to overall coverage because of these roaming agreements. This is not hypothetical. Every measurable test that I have found supports this claim.

reply to FastiBook

reply to jmn1207

AT&T - Blue is 3G

Verizon - Blue is 3G

reply to jmn1207

reply to adisor19
and you think that they don't make the money back from t-mobile when their customers roam on their network?

reply to adisor19
There is no charge for roaming on Sprint. (Of course, certain usage conditions apply.)

reply to Matt

said by Matt All one has to do is look at the difference in 3G coverage from the carrier's own website.
[/BQUOTE :

...and now let's overlay a map of iPhone owners...

Chances are pretty good that people in Wyoming are not buying mass qty's of iphones... and the ones who do probably would have as much chance buying on VZW as they did on ATT.

The T's (AT& and -Mobile) have every major metro area covered w/ 3G ... it's 2G where not and frankly 9/10 times I'm using my iPhone it's on WiFi anyway.

That said, yes, would be nice to have a VZW/Sprint option--I was w/ VZW until I got the iPhone and I am still w/ Sprint for my EVDO data service.

reply to Matt

reply to dennismurphy

reply to adisor19
Not sure what you mean exactly, but my plan has free unlimited roaming.

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LETS GO METS!

reply to dennismurphy
"Oh" really here check this out.

Network: Robust Network and Security
A Better Network Means Better Business
The AT&T Network
The AT&T Network covers over 300 million people and is growing, creating a solid platform to deliver services and solutions. For mobility it offers the nation's fastest 3G network and with the deployment of 7.2Mbps markets, the nation's fastest network is getting faster!

Our network is built on the worldwide GSM standard—the most widely deployed network standard in the world with 89% share, or over 3.6 billion subscribers worldwide. GSM provides:

•Economies of scale—wider range and lower cost of solutions and devices
•Global compatibility—more international roaming potential
•Ease of integration with emerging/new standards like LTE (Long Term Evolution)
AT&T is spending over 19 billion dollars in 2009, 5 billion each year for the past five years on the mobility network. Here's what AT&T is doing to improve voice and data communication for 2009:

•Nearly 2,000 additional 3G cell sites
•Over 20 new major metro markets for 3G
•Announcement of 6 major markets for faster 3G speeds/7.2Mbps, including: Charlotte, Chicago, Dallas, Houston, and Los Angeles and Miami
•A national deployment of 850MHz spectrum for 3G to provide improved in-building penetration and overall improved coverage
•Plans to test and deploy the next generation of wireless standards—LTE (Long Term Evolution) promising faster speeds, but still in the GSM standards as our 2G and 3G technology

Fastest 3G in the Nation
Built on the global standard for wireless, the AT&T 3G network delivers the high speed and coverage your business needs to keep work flowing when you're on the road. High Speed Packet Access (HSPA) provides for fast speed for our mobility customers over earlier 3G/UMTS releases. Using 7.2Mbps, customers with capable LaptopConnect products or phones, like the iPhone 3G S, can experience the 7.2 speeds in coverage areas.

With the enhanced 3G network, you'll enjoy even better mobile broadband access to email, Internet and other applications.

•Available in most major metropolitan areas, providing typical download speeds of 700 Kbps to 1.7 Mbps and typical upload speeds of 500 Kbps to 1.2 Mbps on compatible devices for our current 3G network*
•Additional faster speeds available for 7.2 capable devices, depending on network conditions and availability**
•The only 3G technology that supports simultaneous voice and data with one device - your work doesn't stop when you need to talk
•Wireless service is available in select metropolitan markets
•Supported by AT&T Communication Manager software for LaptopConnect products

Wi-Fi another option for wireless users
AT&T has the largest Wi-Fi network managed directly by a national wireless carrier. We offer over 25,000 U.S. hotspots at no additional charge to your AT&T data plan***; including locations such as: Starbucks stores, Barnes and Noble stores, airports and participating McDonald’s restaurants. AT&T mobility data plan subscribers can easily switch to Wi-Fi through AT&T Connection Manager software, designed for LaptopConnect and enjoy the advantages of being connected while enjoying a cup of coffee or waiting for a flight.

In addition, AT&T offers 100,000 Wi-Fi locations in over 75 countries that can be accessed. Additional data charges may apply.

Enhanced Security and Connectivity Options
Whether wireless or wired, network security is a primary concern for businesses. Today's increasingly sophisticated security threats make implementing superior wireless security even more of a necessity. Network-to-network connectivity provides performance, security and reliability necessary to enable wireless applications. AT&T provides you with a range of connectivity options and can assist in designing an end-to-end security solution. For more information visit »developer.att.com.

Check out our Business Center to see all that AT&T can offer your business.

Speed and uninterrupted use of the service are not guaranteed. Coverage not available everywhere—visit the AT&T coverage viewer for details. Service defaults to national EDGE/GPRS network, where available, if AT&T 3G network is not available.

*Referenced speeds require an HSDPA 3.6Mbps/HSUPA capable device with Receive Diversity and/or Equalizer. AT&T is deploying HSUPA throughout the 3G footprint, HSUPA may not currently be available in all 3G areas. BroadbandConnect speed claims based on our network tests without compression using 3MB data files for download and 2MB data files for upload. 3G devices not enabled with HSUPA support typical upload speeds of 220-320Kbps based on our network tests without compression using 500KB data files for upload. Actual throughput speed varies.

**7.2Mbps speeds have yet to be evaluated.

***Some data plans may not include free access to the AT&T Wi-Fi hotspot network.

reply to adisor19

reply to adisor19