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Links: ·Cox HSI Forum FAQ ·Cox HSI forum Links ·WEB Mail ·Cable and Sat TV forum
AuthorAll Replies

Guzzler

join:2002-09-24
Tempe, AZ

reply to CoxTech1

Re: Updated Cox HSI Limitations of Service

said by CoxTech1:

Usage caps for all tiers of service were increased. I have no news on any changes to enforcement policies however subscribers should understand that they can be held to the stated caps at any given time.
Ok... But is there a place where we can see how much bandwidth we have used? Otherwise, it's your word against ours.


CoxTech1
VIP
join:2002-04-25
Chesapeake, VA
kudos:65

We hope to have a customer facing utilization tool up and running in the future but no such tool is available from us at this point.



tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

reply to Guzzler

said by CoxTech1:

We hope to have a customer facing utilization tool up and running in the future but no such tool is available from us at this point.
and from a slightly legal standpoint, until this tool is up and running, they can't technically charge you for overages.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."

Rob_
Premium
join:2008-07-16
Mary Esther, FL

just saying we will need to be careful as not to go over the limit.
kinda makes one think.. metered billing after the 250 gig cap?

if i sound like i'm complaining, i'm not.

based on past performance, i doubt metered billing will be in cox's future if they want to keep their customers.
--
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tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

said by Rob_:

just saying we will need to be careful as not to go over the limit.
but you saying that having vonage will throw you over that limit is not true. it would take nearly 28 hours of talktime to put you over 1gig, which is almost 1700 minutes. i highly doubt you talk 1700 minutes a month. like i said - your fears of overages are unfounded with vonage.

kinda makes one think.. metered billing after the 250 gig cap?
i'm guessing more of a pseudo-comcast-esque soft cap where you are warned if you exceed the threshold and happen to be in the top x-th percentile of users across a market/cox.

based on past performance, i doubt metered billing will be in cox's future if they want to keep their customers.
past performance is not necessarily an indicator of future trending.
however, since cox is a privately held company, there is no demand for shareholder profits. this removes the need to keep increasing the profit margin every year. as such, i doubt metered billing - but i have been wrong in the past. at any rate, the lack of a "cox sponsored" usage meter prevents anything of the sort (disconnection ala comcast or billing ala twc).

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."

Rob_
Premium
join:2008-07-16
Mary Esther, FL

if cox want's to keep me, say no to metered billing, i've been a customer since 2000... (when our street was upgraded to humm guessing 533 mhz??)



nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA

reply to CoxTech1

said by CoxTech1:

We hope to have a customer facing utilization tool up and running in the future but no such tool is available from us at this point.
Making the MODEMS SNMP queriable would let me set up MRTG at home....
--
The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell


tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

said by nixen:

Making the MODEMS SNMP queriable would let me set up MRTG at home....
from the hfc side they are. i think a lot of snmp is disabled because of the hacking of the provisioning file based on a flaw in snmp. i also am not sure of the snmp capabilities of the standard cable modems and their response to multiple snmp polling from multiple interfaces. some of the less expensive implementations contain a global traps list for all snmp-responders.
would it be nice? sure. i would love to use an open source mib to pull data and signal information using an mrtg "cable modem" snap-in. but, for the time being i use a combination of prtg free and snmp and netflow export on my 2821. i can compare the inside vs outside traffic this way.

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."


nixen
Rockin' the Boxen
Premium
join:2002-10-04
Alexandria, VA

said by tubbynet:

from the hfc side they are. i think a lot of snmp is disabled because of the hacking of the provisioning file based on a flaw in snmp. i also am not sure of the snmp capabilities of the standard cable modems and their response to multiple snmp polling from multiple interfaces. some of the less expensive implementations contain a global traps list for all snmp-responders.
would it be nice? sure. i would love to use an open source mib to pull data and signal information using an mrtg "cable modem" snap-in. but, for the time being i use a combination of prtg free and snmp and netflow export on my 2821. i can compare the inside vs outside traffic this way.
Used to have a Netra T1 set up as my firewall. Was nice being able to query it. Decommed it, for that, when I was going back and forth to Germany. Didn't want to have my wife freaking out if it failed to reboot after a power outage (trying to walk my wife through getting on remote console and using the root account to recover didn't seem like a good idea, especially seven timezones away).
--
The trouble with the world is that the stupid are cocksure and the intelligent are full of doubt. -- Bertrand Russell


tubbynet
reminds me of the danse russe
Premium,MVM
join:2008-01-16
Chandler, AZ

said by nixen:

Used to have a Netra T1 set up as my firewall.
you sound like a pretty savvy guy, you might try rolling your own using an alix or soekris board and pfsense or something. those are snmp-aware and have low power consumption. put everything on a cf card and you have high throughput and resiliency.

just a thought.
i'd never let my wife touch my cisco gears, either

q.
--
"...if I in my north room dance naked, grotesquely before my mirror waving my shirt round my head and singing softly to myself..."


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to Rob_

said by Rob_:

based on past performance, i doubt metered billing will be in cox's future if they want to keep their customers.
time warner was first to institute usage caps and everyone else followed. never say never.
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4

reply to nixen

said by nixen:

said by CoxTech1:

We hope to have a customer facing utilization tool up and running in the future but no such tool is available from us at this point.
Making the MODEMS SNMP queriable would let me set up MRTG at home....
FORGET IT! that will never happen.
however cablevision still has it enabled, of course their service levels are pretty much uncapped these days[BOOST]
--
When I gez aju zavateh na nalechoo more new yonooz tonigh molinigh - Ken Lee

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