Topic 'Earthlink EMail Problems' in forum 'Earthlink DSL' - dslreports.com http://www.dslreports.com/forum/Earthlink-EMail-Problems-23112894 en Sat, 11 Feb 2012 11:35:33 EDT Sat, 11 Feb 2012 11:35:33 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23400596 Messages with attachments or exceeding a paragraph or two fail on sending on the first try. After the failure alarm sounds, I can invariably send it successfully by highlighting the queued message and selecting "send immediately".
An annoyance rather than a fatal problem. Incoming mail continues to be received with rare interruptions.]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23400596 Thu, 26 Nov 2009 20:33:36 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23257851
A problem sending mail sounds like a different issue. Maybe smtpauth isn't configured correctly or port blocking?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23257851 Wed, 28 Oct 2009 22:39:31 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23257823 --
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23257823 Wed, 28 Oct 2009 22:32:04 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23256819 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23256819 Wed, 28 Oct 2009 19:43:49 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23246749
Now a weird thing happened just now - tonight, thurs-fri midnight - my pop3 server appears to have fallen off the radar...
Can't ping by DNS or by IP address - all my other stuff is working ok.

pop.interserv.com - 199.174.114.71
------------

WELL - 12:15am everything is back working, same name, same IP, so don't know what happened or if it was related to some other maint window.... ]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23246749 Tue, 27 Oct 2009 01:08:31 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23231679
I am happy it is fixed and that we still have your stethoscope carefully listening to the fading heartbeat of ELM.]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23231679 Fri, 23 Oct 2009 16:40:58 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23230034 said by dlathem:

Doc...I have seen this problem about once or twice a year for the past several years, but it usually only happens for a day or two. I always thought it might have something to do with the fact that I am provisioned by COVAD and perhaps the IP addresses they use get dropped off the POP server allowed list once or twice a year. At least that is what I was told several years ago when this happened.
I'm similar to you as I too am provisioned by Covad (Covad+IP).

I don't think it is a what IP that we have issue as that would get a "not authorized" error instead. This is a connect, but no further response from the server before the POP client times out using many different types of clients and never seeing any other response. Some kind of server issue is my guess, but not access list level since you would not be able to connect moments later. If it were an access list by Domain or IP issue, you would never connect AM or PM until the list was restored. I didn't see that happening. Plus it affected all connections as even a poster on another ISP was getting the same time outs as us when trying to check their POP mail. It didn't matter where the POP request came from, so it was the server itself (likely overloaded or not given enough resources or under a spam run or DDoS).
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23230034 Fri, 23 Oct 2009 12:06:20 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23229775
Who knows....I am, however, prepared to jump to a new DSL service should things go in the toilet again.]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23229775 Fri, 23 Oct 2009 11:16:38 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23226685 said by dlathem:

I have my fingers crossed...but no time out errors today. I was not at a PC all day on Monday so I do not know if it was fixed Monday or not. So far, so good!
Same here. I hope they corrected whatever the issue was and that we never see it again.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23226685 Thu, 22 Oct 2009 18:33:37 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23225866 today is thursday, 10/22/09 - 2:30pm
and POP3 email is ok -

pop.interserv.com - 199.174.114.71]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23225866 Thu, 22 Oct 2009 15:44:50 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23213208 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23213208 Tue, 20 Oct 2009 14:18:35 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23199176 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23199176 Sat, 17 Oct 2009 13:51:30 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23198900 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23198900 Sat, 17 Oct 2009 12:24:28 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23196317
I'm a Mindspring DSL Customer.
quote:
10-16-2009 17:37:24.572 TCP Connection Connection: pop.mindspring.com: pop3 from default2: 1031, 42 bytes sent, 202 bytes received, 4.930 elapsed time

10-16-2009 17:37:23.192 TCP Connection Connection: mail.earthlink.net: pop3 from default2: 4917, 40 bytes sent, 197 bytes received, 0.096 elapsed time

10-16-2009 17:37:22.904 TCP Connection Connection: pop.mindspring.com : pop3 from default2: 4916, 42 bytes sent, 206 bytes received, 4.628 elapsed time

10-16-2009 17:37:18.139 TCP Connection Connection: pop.mindspring.com: pop3 from default2: 4914, 45 bytes sent, 207 bytes received, 4.106 elapsed time

10-16-2009 17:37:13.910 TCP Connection Connection: mail.earthlink.net: pop3 from default2: 4913, 45 bytes sent, 205 bytes received, 0.110 elapsed time

10-16-2009 17:37:13.237 TCP Connection Connection: mail.earthlink.net: pop3 from default2: 4911, 40 bytes sent, 200 bytes received, 0.096 elapsed time

--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23196317 Fri, 16 Oct 2009 18:20:45 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23195763 I shall keep my fingers crossed!]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23195763 Fri, 16 Oct 2009 16:39:47 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23191636 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23191636 Thu, 15 Oct 2009 21:52:12 EDT Re: Earthlink Email/POP3 Problems http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191564 said by new4dsl:

Are you saying that this is a problem unique to mindspring users of earthlink which can be cured by changing the e-mail server in Eudora settings? Please clarify. Thanks.
No. Where are you getting that? I've previously posted there was no fix/no workaround. There is a problem with the Mindspring Email POP servers (and POP servers in the Mindspring Legacy Group like Interserv, Netcom, Etc.) and there is nothing wrong on the customer's end causing this.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191564 Thu, 15 Oct 2009 21:38:19 EDT Re: Earthlink Email/POP3 Problems http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191449 http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191449 Thu, 15 Oct 2009 21:15:26 EDT Re: Earthlink Email/POP3 Problems http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191439
I first had dialup Internet service back in 1994
with a company called "Spry - Internet In A Box",
and the domain was called "interserv.com".
It was one of the software packages that had the dialer,
the TCP/IP stack, the Eudora email program, etc....

I think then in 1998 the company was bought by Mindspring,
and I've been here ever since - going from their dialup plan - to just using the Premium Email service (paid mailbox) since I went with the local telco ISDN, then to DSL...

So for me - now it's just the POP3 server - which until recently has been working just fine.]]> http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191439 Thu, 15 Oct 2009 21:13:33 EDT Re: Earthlink Email/POP3 Problems http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191322 said by ps56k:

I have been having the same problems with my POP3 server - pop.interserv.com - 199.174.114.71 -
Part of the Mindspring Legacy Farms it looks like.

Host info pop.interserv.com 2/3000/50/0; 10/15/09 19:26:49

Official name: pop.interserv.mindspring.com
IP address: 199.174.114.71
Aliases: pop.interserv.com

host is reachable at 199.174.114.71 with 13 millisecond round trip time

No match found for pop.interserv.mindspring.com.

EarthLink Server Settings (DNS, Mail, News, FTP, Personal Web Space, and Sign-On Address)..Pt. 2

quote:
interserv.com
    • POP Server: pop.interserv.com
    • SMTP Server: smtpauth.earthlink.net

        • SMTP Authentication Username:Your Email Address

        • SMTP Authentication Password:Your Email Password

        • For instructions on how to configure SMTP Authentication, click here.

    • NNTP News Server: news.west.earthlink.net or news.east.earthlink.net

        • News Server Username:Your Email Address

        • News Server Password:Your Email Password

        • For instructions on how to configure your Newsgroup account, click here.

FTP Server: home.interserv.com
• Personal Web Page Format: »home.interserv.com/~mailboxname
• IRC Server: irc.mindspring.com
• Dynamic. If your software requires DNS server settings, use: 207.69.188.185, 207.69.188.186, and 207.69.188.187
• Sign-On Format: mailboxname@interserv.com

--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23191322 Thu, 15 Oct 2009 20:43:23 EDT Re: Earthlink Email/POP3 Problems http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23189221
Easy way to test is with a DOS command window,
and just enter the telnet 110 command.....
BTW - ignore any email program changes requested from support,
just use the "telnet 110" test as it will eliminate "email program" issues, which of course aren't part of the problem.

telnet (your server name) 110
ie -> telnet pop.interserv.com 110

My Ping times are about 63ms - and I can run a monitor all day long with no changes.... so the server is up & running fine,
it's the "application" that is having a problem.

I have contacted (via chat) support every couple of days, and yeah... they can see the same problem, and nothing...

It seems to appear around noon CST, and stays untill late in the day CST. Sure looks like a server or bandwidth loading problem that builds as the west coast wakes up.

I can use Webmail to see my email, but it's a pain...
Of course, all my other POP3 service accounts work just fine...

Would suggest for those posting to this thread,
to include a couple of items for comparison:

1. POP3 server name
2. Server IP address (from a Ping)
3. Ping times
4. time of day experiencing the problem.

pop.interserv.com - 199.174.114.71
ping - 63ms
problem - noon till late afternoon]]> http://www.dslreports.com/forum/Re-Earthlink-EmailPOP3-Problems-23189221 Thu, 15 Oct 2009 14:40:52 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23188986 I too experienced the Web-mail failure on 10/01/2009 but Web-mail currently works even when Eudora fails.

Today I sought chat assistance and had the following experience:
1. A quick brush-off .. "It's comcast.net's fault"
2. When I persisted I complied with the downloading of a support Active-X that gave the chat-person full access and control of my computer (!)
3. He then checked out the Eudora settings, adding the Submission Port 587 to the settings.
During the session Eudora timed out about 70% of the time that a Ctrl-M was issued (by me) for new messages. The chat-person acknowledged that "I had a problem " and suggested that last refuge of support scoundrels: "reinstall your Eudora" .. hey why not format the whole drive!! I declined.

So they are useless and remain silent about even acknowledging such a widespread problem.

Query: How many of my fellow sufferers are connecting to their Earthlink E-mail by a foreign ISP?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23188986 Thu, 15 Oct 2009 14:05:25 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23187921
Doc....I have noticed that if I get timeouts for an hour or so, if I send myself email from another account and then immediately have Eudora check my mindspring mail...it will connect and push out all the other email that has not been delivered.

I contact ELM Customer non support every day by chat and they type the same thing out of their notebooks every day. Somehow I do not believe that my case has been elevated to priority status.

This issue first showed up for me four weeks ago yesterday. If they cannot figure out what the problem is in that length of time they need to get out of the business...some would say they are already out of the business.

In any event, I am now ready to call another DSL provider and begin talks with them.

Since the Diwali celebration begins in India on Saturday I do not suspect too much more work will be put into solving this problem.]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23187921 Thu, 15 Oct 2009 11:15:03 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23183708 This read out time error last too long !!!
I guess that pop.mindspring.com server is given very limited capacity or bandwidth. I do hope I am wrong. ]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23183708 Wed, 14 Oct 2009 16:32:52 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23182538 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23182538 Wed, 14 Oct 2009 13:21:24 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23181810
Better a dead rodent in their server room than one chewing on my CAT5E ;-) .]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23181810 Wed, 14 Oct 2009 11:21:19 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23181807
I did notice one thing, if I click Stop using Mail Washer (older version 1.32) when it gets stuck on the first MS server (it checks 4 EL and 4 MS addresses) and then hit Check Mail, it will eventually get all the responses, but it takes 5 to 9 retries.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23181807 Wed, 14 Oct 2009 11:21:06 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23180938 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23180938 Wed, 14 Oct 2009 08:19:54 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23180928 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23180928 Wed, 14 Oct 2009 08:16:24 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23177062 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23177062 Tue, 13 Oct 2009 13:55:57 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23176506
I wonder if some accountant put their server room on a tariff that allows the electric supplier to interrupt service? Either that or someone is going to buy vanilla ice cream at about the same time everyday;-) They should buy pistachio and we would not have this problem.]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23176506 Tue, 13 Oct 2009 12:39:23 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23154549 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23154549 Thu, 08 Oct 2009 20:08:30 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23153439
All you can do is call Support and keep reporting it.
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23153439 Thu, 08 Oct 2009 17:08:46 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23153298 My server is pop.mindspring.com and using Eudora.
But timeout error does not relate to mail soft. Iphone shows
same error. I do not remember but this issue started a couple week before.
very frustrating ! Even POP server does not respond well, usually web mail working fine under such condition.

Any suggestion ?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23153298 Thu, 08 Oct 2009 17:04:43 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23140278 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23140278 Tue, 06 Oct 2009 13:20:28 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23136275 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23136275 Mon, 05 Oct 2009 18:16:59 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23136049 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23136049 Mon, 05 Oct 2009 17:30:37 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23135468 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23135468 Mon, 05 Oct 2009 15:43:29 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23135462
DRAT!]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23135462 Mon, 05 Oct 2009 15:41:14 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23134814 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23134814 Mon, 05 Oct 2009 13:51:49 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23134655 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23134655 Mon, 05 Oct 2009 13:21:51 EDT Pinging servers http://www.dslreports.com/forum/Pinging-servers-23123716
If the servers are overloaded then would one get long ping times to those servers? Of course this would only apply when they were overloaded ?

Bob]]> http://www.dslreports.com/forum/Pinging-servers-23123716 Fri, 02 Oct 2009 22:13:11 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23123588 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23123588 Fri, 02 Oct 2009 21:49:51 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23123053 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23123053 Fri, 02 Oct 2009 20:11:22 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23121214 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23121214 Fri, 02 Oct 2009 15:24:41 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23121197 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23121197 Fri, 02 Oct 2009 15:22:32 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23121191 said by Danger Pilot:

It seemed to get better for a while this morning, but it's back to timing out this afternoon.
Yes, worked fast for a while and now it is back to timing out. Almost like it is under a DDOS attack or some one is running a Huge Spam run through the MS servers.

smtp.mindspring.com are these IPs:
alias = mail.mindspring.com

207.69.189.21
207.69.189.22
207.69.189.23
207.69.189.24
207.69.189.25
207.69.189.26
207.69.189.27
207.69.189.28

pop.mindspring.com are these IPs:

198.185.2.101
198.185.2.102
198.185.2.103
198.185.2.104
198.185.2.105
198.185.2.106
198.185.2.107
198.185.2.108
--
What’s the point of owning a supercar if you can’t scare yourself stupid from time to time?]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23121191 Fri, 02 Oct 2009 15:20:14 EDT Same here http://www.dslreports.com/forum/Same-here-23120855 http://www.dslreports.com/forum/Same-here-23120855 Fri, 02 Oct 2009 14:26:42 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23120744
Oh well.....I guess when I contact them about this I will be told my PC needs to be taken over so they can correct the settings on my computer.]]> http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23120744 Fri, 02 Oct 2009 14:09:41 EDT Re: Earthlink EMail Problems http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23120726 http://www.dslreports.com/forum/Re-Earthlink-EMail-Problems-23120726 Fri, 02 Oct 2009 14:05:35 EDT