| reply to dddane
Re: as a comcast business customer, i blame comcast 100%. IF you actually look how much the cable companies chharge you for a box avs how much the company buys each box for you will see they make no profit off of it.
Its more of a customer service thing then a profit thing. I would think the cablecompanies would love to have to not provide the boxes .It would costs them less in customer support.
The problem is with cablecards they dont support all the things like sdv and stuff like that.
All the cablecompanies look like they all want tru2way so we should start seeing better boxes and more 3rd party boxes once that takes off. |
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 dddane
join:2002-01-10
Chicago, IL
1 edit | actually one small hint that was dropped in there was they lose VOD revenue because of cablecard.
you can't do VOD on a cablecard (at least with tivo you can't... given that some cable company's cable boxes are powered by cablecards though, it seems like you should be able to get VOD if the device itself supports the technology... but again tivo does not support VOD w/ cablecard and i bet others don't either).
they do receive some revenues from video on demand... and they also get revenues from the ads that display on your guide on your cable box. and they can also potentially aggregate viewing information and sell that out even. also, having a tivo present instead of a cable box has the potential to suck away pay per view money too.
there's a lot of profit to be made from having a cable box in your home vs a cablecard. |
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| reply to majortom1029
Its more of a customer service thing then a profit thing. I would think the cablecompanies would love to have to not provide the boxes .It would costs them less in customer support. Yes I think the cable logic is why go out of their way to fund training and support for a technology that ultimately takes away one VOD and PPV customer or box renter.
Which makes business sense, but then to push overall embedded device numbers and total consumer adoption stats as evidence consumers don't want them seems a bit obnoxious. |
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 Ebolla
join:2005-09-28
Dracut, MA | reps DO get training and DO have support documents at fingertips. Not everyone makes use of this or still are clueless about them. But I will say I do often have people ask about cable cards, I am more then happy to set them up with them. We DO have to mention that the comcast guide doesn't come in and VoD doesn't come in as well as if I didn't then it is misleading, more often then not unless the person has a Tivo they will say nevermind about the card.
There are some Tru2way tv's out there which should allow access to VoD with a cablecard and hopefully we will see more people using cards. |
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