Topic 'ViaTalk World Is Here!!!' in forum 'ViaTalk' - dslreports.com http://www.dslreports.com/forum/ViaTalk-World-Is-Here-23114099 en Fri, 10 Feb 2012 08:08:00 EDT Fri, 10 Feb 2012 08:08:00 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23280068 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23280068 Mon, 02 Nov 2009 16:14:29 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23278427 said by dcurrey:

That kind of sucks. Wonder if they can prorate the world plan to bring it in sync with the normal one.
Agreed, I would ask for that too.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23278427 Mon, 02 Nov 2009 11:38:54 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23278212
]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23278212 Mon, 02 Nov 2009 10:58:10 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23278103 said by unknvoip:

said by dcurrey:

Looks like they moved it back to billing cycle as the default display.
I saw that last night. I guess someone agreed that it made sense. Overall, very positive improvement. I especially like being able to search on the CID name field. That is nice, but paging with that is broken. Maybe we need a new thread for the improved call log, we are getting a little off-topic here.
I have 2 billing cycles: one for my usual monthly cycle and another for the Viatalk World plan (this cycle starts the day you enroll in the plan). The minutes used summary now seems to track the first cycle which has nothing to do with the Viatalk World billing cycle. No big deal, just pointing it out.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23278103 Mon, 02 Nov 2009 10:54:23 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23264754 said by dcurrey:

Looks like they moved it back to billing cycle as the default display.
I saw that last night. I guess someone agreed that it made sense. Overall, very positive improvement. I especially like being able to search on the CID name field. That is nice, but paging with that is broken. Maybe we need a new thread for the improved call log, we are getting a little off-topic here.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23264754 Fri, 30 Oct 2009 07:04:16 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23263889 said by unknvoip:

Yea, I just checked it out. It looks pretty good with the exception of the default time period it would search was the account's bill period. Now it looks like it searches calendar month. I would rather have it default to the billing period (although I never come close to going over the un-limit).
Looks like they moved it back to billing cycle as the default display.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23263889 Thu, 29 Oct 2009 23:05:45 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23260606 said by dcurrey:

The can probably enhance this to protect both them and the client.There are multiple enhancements similar to these in the works. I will keep everyone posted when they come out of development.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23260606 Thu, 29 Oct 2009 13:14:28 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23260247 said by xon :

The whole point for the feature request was that we would like to make sure we are not going over the rather limited 1200 minutes during the billing period.
The can probably enhance this to protect both them and the client.

In addition to the 1200 minute limit allow preset spending caps. So if someone normally averages $10 a month in international calls they can place a lock at say $15. That way if someone does hack the ata or manage to get user credentials they are protected and Viatalk doesn't have to eat excessive fraudulent use. (Assuming they don't also have access to the CP)

Edit: Now that I think about it all they need is an international calling allowance. If you have the world plan and don't want to go over the minutes you would set it for $0.00 If you don't care if you go over a little and/or call some countries not on list you would set it at $10, $20 ect.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23260247 Thu, 29 Oct 2009 12:19:09 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23258881 said by VTJosh:

If you want to know your usage for the current cycle, you'd simply need to enter that as the start range for your search. If your account renews on the 10th each month, a search for Oct 10 - Oct 28 (today) would return the current usage for this cycle.
Ah, that's cool. From looking at the display it was not obvious that the date range specification controlled the usage details summary at the top.
It would be nice to have it default to the billing period but I'm happy with what there is right now. With any other cable/telco provider I would not have had any chance of getting any of these nice little things.
Thanks again.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23258881 Thu, 29 Oct 2009 09:39:25 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23258161 said by VTJosh:

.... If your account renews on the 10th each month, a search for Oct 10 - Oct 28 (today) would return the current usage for this cycle.

Doing it this way rather than hard coding it to your billing cycle allows you to see usage details over any period of time.
Yes, but the same could be said the other way too. The first concern someone has is that they are not going over their monthly minutes, which is measured by their billing period.

If you are concerned with your usage over a calendar month, you'd simply need to enter the first of the month as the start range of your search.

This has the bonus of working the same as it has for at least the three plus years I have been a customer of VT.

What would be the practical reason for changing the default search period?? I just doesn't make sense.

- edited for typo/grammar correction]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23258161 Wed, 28 Oct 2009 23:55:29 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23257539 said by xon :

said by dcurrey:

Think I like the full month listing better. Guess they can't please everyone. :)
The whole point for the feature request was that we would like to make sure we are not going over the rather limited 1200 minutes during the billing period. The current display shows the minutes used in a calendar month rather than for the billing period which does not help the cause.
I appreciate the effort that is being put in but please make it usable, as it stands right now the total international minutes used count for the calendar month is just another useless number (how could this possibly be useful in any way?).
Perhaps you can add a field where the user can specify the start and end date (I'm assuming that it is a bit hard to programatically extract the billing period dates) and you can have the tool compute the international minutes used during the given date range.
Also, if you go to the beginning of the thread, Josh promised a feature to automatically disable international calling if over limit. Is this being worked on still?

Thanks.
If you want to know your usage for the current cycle, you'd simply need to enter that as the start range for your search. If your account renews on the 10th each month, a search for Oct 10 - Oct 28 (today) would return the current usage for this cycle.

Doing it this way rather than hard coding it to your billing cycle allows you to see usage details over any period of time.

- Josh]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23257539 Wed, 28 Oct 2009 21:29:30 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23257097 said by dcurrey:

Think I like the full month listing better. Guess they can't please everyone. :)
The whole point for the feature request was that we would like to make sure we are not going over the rather limited 1200 minutes during the billing period. The current display shows the minutes used in a calendar month rather than for the billing period which does not help the cause.
I appreciate the effort that is being put in but please make it usable, as it stands right now the total international minutes used count for the calendar month is just another useless number (how could this possibly be useful in any way?).
Perhaps you can add a field where the user can specify the start and end date (I'm assuming that it is a bit hard to programatically extract the billing period dates) and you can have the tool compute the international minutes used during the given date range.
Also, if you go to the beginning of the thread, Josh promised a feature to automatically disable international calling if over limit. Is this being worked on still?

Thanks.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23257097 Wed, 28 Oct 2009 20:07:30 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23257004
Glad they added search via callerid and partial matches, makes searching easier.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23257004 Wed, 28 Oct 2009 19:45:29 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23254933 was the account's bill period. Now it looks like it searches calendar month. I would rather have it default to the billing period (although I never come close to going over the un-limit).]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23254933 Wed, 28 Oct 2009 13:23:18 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23253563 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23253563 Wed, 28 Oct 2009 10:02:04 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23249233 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23249233 Tue, 27 Oct 2009 14:35:58 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23240747
Via@Fan]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23240747 Sun, 25 Oct 2009 22:29:53 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23231254
The call log enhancements are being rolled out on Monday.

- Josh]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23231254 Fri, 23 Oct 2009 15:27:49 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23223039 What's going on with the feature ? Anything I can do to help (like test it out or something)?
If you are running into issues with anything fancy I would appreciate it if you could make some basic functionality available first (a simple minutes used this period would suffice).
Thanks.

said by VTJosh:

said by Xon :

Josh,
Any update on the ETA ?
i prompty signed up assuming you will keep your word.
ETA is later this week - there are some other call log enhancements I'm adding along with this. I promise it will be worth the wait ;)

- Josh
]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23223039 Thu, 22 Oct 2009 08:26:43 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23211172
said by VTJosh:

said by Xon :

Josh,
Any update on the ETA ?
i prompty signed up assuming you will keep your word.
ETA is later this week - there are some other call log enhancements I'm adding along with this. I promise it will be worth the wait ;)

- Josh
]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23211172 Tue, 20 Oct 2009 07:53:55 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23176115 said by Xon :

Josh,
Any update on the ETA ?
i prompty signed up assuming you will keep your word.
ETA is later this week - there are some other call log enhancements I'm adding along with this. I promise it will be worth the wait ;)

- Josh]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23176115 Tue, 13 Oct 2009 11:32:20 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23175030 Any update on the ETA ?
i prompty signed up assuming you will keep your word.

said by xVel:

said by VTJosh:

This and the minute counter will be added to the control panel early next week.

- Josh
Whoa !, didn't expect that !!!
]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23175030 Tue, 13 Oct 2009 09:23:03 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23174383 said by xon :

said by kurra46:

Thanks Josh for trying to get # of minutes used option to be included in CP.
What would be cooler is if your ability to call international is cutoff after 1200 minutes (make this configurable of course). This will avoid unnecessary headaches in dealing with surprise overages and also avoid having to keep checking the minutes.

Can we have this feature (please)?
I wish cell phones plans would do that. Ok the prepaid of course do it but all the other normal type live off overages.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23174383 Tue, 13 Oct 2009 00:29:09 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23170354 said by best4me:

Vonage has 5000 minutes cap NOT 500.
Is that 5000 including the international calling? I know their normal cap is 5000 but could you in theory call 5000 worth of international minutes?
--
"So, Lone Starr, now you see that evil will always triumph because good is dumb."

Have you been touched by his noodly appendage? »www.venganza.org]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23170354 Mon, 12 Oct 2009 11:26:52 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23170265 said by Erg:

MY bad, haha ...
Maybe you should change your handle from Erg to Aargh! :uhh: :D]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23170265 Mon, 12 Oct 2009 11:13:09 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23169255 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23169255 Mon, 12 Oct 2009 03:02:24 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23135318 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23135318 Mon, 05 Oct 2009 15:13:41 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23132687
Yeah, Vonage has a 500 Minutes cap.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23132687 Mon, 05 Oct 2009 01:27:17 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23125711
The Betamax companies have great deals for these countries and only require $10 for six months. I'm not convinced. When I saw "unlimited" I almost went for it, but having been a veteran of the limited unlimited plans, I read on and said no. ]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23125711 Sat, 03 Oct 2009 12:14:24 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23125062 said by VTJosh:

This and the minute counter will be added to the control panel early next week.

- Josh
Whoa !, didn't expect that !!!]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23125062 Sat, 03 Oct 2009 09:21:33 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23124113 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23124113 Fri, 02 Oct 2009 23:49:46 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23122348 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23122348 Fri, 02 Oct 2009 18:01:40 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23120561 said by xon :

said by kurra46:

Thanks Josh for trying to get # of minutes used option to be included in CP.
What would be cooler is if your ability to call international is cutoff after 1200 minutes (make this configurable of course). This will avoid unnecessary headaches in dealing with surprise overages and also avoid having to keep checking the minutes.

Can we have this feature (please)?
This and the minute counter will be added to the control panel early next week.

- Josh]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23120561 Fri, 02 Oct 2009 13:36:04 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23118885 said by kurra46:

Thanks Josh for trying to get # of minutes used option to be included in CP.
What would be cooler is if your ability to call international is cutoff after 1200 minutes (make this configurable of course). This will avoid unnecessary headaches in dealing with surprise overages and also avoid having to keep checking the minutes.

Can we have this feature (please)?]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23118885 Fri, 02 Oct 2009 09:31:49 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115595 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115595 Thu, 01 Oct 2009 17:11:56 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115541
Rep said, With taxes it would be ~10.30 for my account.
I stay in zip: 55344.

I guess it varies based on our location.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115541 Thu, 01 Oct 2009 17:03:20 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115123 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115123 Thu, 01 Oct 2009 15:54:17 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115089 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115089 Thu, 01 Oct 2009 15:48:43 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115063 said by kurra46:

I hope there is a way to check how many minutes we used (of 1200) in control panel.

If there is no such option, then it's good to include.
I will get this added to the CP as soon as possible.

- Josh]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23115063 Thu, 01 Oct 2009 15:45:12 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114989 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114989 Thu, 01 Oct 2009 15:35:19 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114598 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114598 Thu, 01 Oct 2009 15:30:20 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114902
I hope there is a way to check how many minutes we used (of 1200) in control panel.

If there is no such option, then it's good to include.]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114902 Thu, 01 Oct 2009 15:24:27 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114282 http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114282 Thu, 01 Oct 2009 13:52:39 EDT Re: ViaTalk World Is Here!!! http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114142
Now only see Unlimited for $19.95 (did the price drop) and World for $24.95 (beats Vonage)

Oh and 500 minutes for $14.95]]> http://www.dslreports.com/forum/Re-ViaTalk-World-Is-Here-23114142 Thu, 01 Oct 2009 13:34:02 EDT ViaTalk World Is Here!!! http://www.dslreports.com/forum/ViaTalk-World-Is-Here-23114099 ViaTalk.com

To add this to your current plan, contact customer service at 1-866-626-7150, or simply submit a ticket to the billing department, and once your order is processed you will receive a confirmation email.

Also, the VT_World plan is available on a month-to-month billing cycle. The price for the monthly VT_World plan is $24.95/month, and can be ordered at ViaTalkWorld.com.]]> http://www.dslreports.com/forum/ViaTalk-World-Is-Here-23114099 Thu, 01 Oct 2009 13:29:08 EDT