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 | reply to john_sf
Re: [Phish] Predicto Scam: class action for unauthorized billing Thank you for your contributions! Eyal Yezchekelly, Predicto Mobile CEO already helped to found another company called Email Discount Network (EDN) and guess what? EDN was sued in Florida, Washington State, and Georgia for the same type of scam Predicto is spreading today. See Washington State Office settlement agreement (EDN) »www.atg.wa.gov/pressrelease.aspx?id=14424 See Georgia Settlements (EDN) »www.lawyersandsettlements.com/se···ng.html# Georgia Subscriber Refunds »www.georgia.gov/00/article/0,208···,00.html See state State of Florida complaint: »myfloridalegal.com/webfiles.nsf/···aint.pdf See Predicto Mobile CEO on YouTube (the guy will appear in the middle of this interview): »www.youtube.com/watch?v=Fi8foOw7OXQ My guess is that Predicto, Predicto Mobile, PredictoMobile, or whatever is using kind of pyramid scheme to pay back previous subscribers with new subscribers just like Madoff in the financial arena. My question is now: do Cell phone companies ever check customers complains, I just send a letter with a photocopy of the above documents to Verizon and ask them how they can authorize Predicto Mobile as a 3rd party. Dear readers, if you have some time, please send these information to your cell-phone companies (Sprint, T-Mobile, Verizon, Alltell, etc
). The cell-phone companies are in part responsible for this mess as they share revenue with Predicto or other 3rd parties. I am sure cell-phone companies know about the scam but the financial incentive is too high for them to change. | | |
|  | We are sorry to hear about your experience. Please be aware that we at PredictoMobile take customer satisfaction very seriously and would like to address any concerns you may have. You can call us 24 hours a day, 7 days a week at 800-360-0518 so that we can resolve your inquiry; you can also contact our customer service at »predicto.com/support or by sending an SMS message with the word HELP to 654654. Keep in mind, we post our toll-free customer service number on our website and include it in SMS messages we send to your cell phone.
Please note we use an industry best practice double opt-in to prevent inadvertent or fraudulent sign-ups. To enroll in our service, a prospective member must first submit their cell phone number on the PredictoMobile sign-up page which clearly explains our terms and conditions including the monthly price of the service and billing to the cell phone. We then send a text message to their cell phone which again discloses the essential membership terms. They then must correctly enter the PIN on our website or reply with a confirmation SMS message from their cell phone to activate the account. The double opt-in process and clear disclosures ensures a high level of consumer protection and satisfaction. If a member wants to cancel the service, they can simply text stop to 654654 or call Customer Service or go to »predicto.com/support.
We hope this addresses any concerns you may have; if not please contact us and well take care of your issues.
Sincerely,
Customer Service PredictoMobile | |
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