scott7876
join:2002-11-24
Melbourne, FL | reply to neonhomer
Re: [TV] Picture is "frozen"
Back up here, down 1 hour. |
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scott7876
join:2002-11-24
Melbourne, FL | In and out here. |
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neonhomer
Honoray Mythbuster
Premium
join:2004-01-27
Edgewater, FL
clubs:
1 edit | reply to neonhomer
WTF at all the Moderator edits?
It's in and out here too.... I think a server somewhere bit the big one.... |
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Daytona TV
@mindspring.com | reply to neonhomer
Some channels are back but Fox is still frozen. I want to watch Dollhouse, dammit! |
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Beachlover
@rr.com | reply to neonhomer
Ditto in Daytona in Historic Seabreeze district. zip 32118. |
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neonhomer
Honoray Mythbuster
Premium
join:2004-01-27
Edgewater, FL
clubs: | reply to neonhomer
Uh oh... here we go again..... It's been frozen for about 2 min now... |
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scott7876
join:2002-11-24
Melbourne, FL | So far so good here. |
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neonhomer
Honoray Mythbuster
Premium
join:2004-01-27
Edgewater, FL
clubs: | reply to neonhomer
It's back up here again.... let's see what happens through the night...
Hell with that.. I am going to bed.... |
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kfsutops
Premium
join:2002-08-19
Brandon, FL
clubs:
| reply to neonhomer
I have been having problems the last couple days in Tampa since the added new HD channels.
I get a random error messages on HD channels saying the channel is not available and to go back to the previous channel.
Brighthouse really is starting to suck eggs.
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"There are no stupid questions, but there are a LOT of inquisitive idiots" |
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phdeez
join:2003-06-05
Winter Park, FL
1 edit | reply to neonhomer
Modem Info |
Called again this morning to see if a tech could be out sooner since now channels are acting funny. Waited on hold for 40 minutes and reported TV now having issues too... got appointment moved to Monday. Internet still totally down  . Thankfully, I have a SprintPCS phone that can work as an Access Point 
/edit/ Here's a screen shot. I guess I just had two different problems and they were a coincidence? |
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neonhomer
Honoray Mythbuster
Premium
join:2004-01-27
Edgewater, FL
clubs:
 ·Earthlink Cable Mo..
| This morning my Internet was down. I am not sure why, but I rebooted my modem and it still wouldn't connect.
The other day, I noticed my upstream signal was around 50... and the downstream was reporting 0... here is my current info:
Upstream
Downstream
I dunno what the deal is... and my TV is still pixelating and freezing.
--
"F is for Fire that burns down the whole town...
U is for Uranium...... Bombs...
N is for NO SURVIVORS!!!!!" Sheldon Plankton |
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ruxi
join:2009-02-24
Casselberry, FL
1 edit | reply to neonhomer
Here we go.. again. 5:05pm, no video.
Ok, it's back -- just a quickie outage. I was going to be seriously pissed off. Friday night is one thing, but a college football Saturday!? |
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neonhomer
Honoray Mythbuster
Premium
join:2004-01-27
Edgewater, FL
clubs: | Same here..... no video.... this is getting annoying.....
$5 says if I call BHN I will get the "Unable to complete call" message again... |
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phdeez
join:2003-06-05
Winter Park, FL
| reply to phdeez
said by phdeez  :/edit/ Here's a screen shot. I guess I just had two different problems and they were a coincidence? So apparently, it was a coincidence... I have a 4 outlet tap (or pad?) in my back yard and my next door neighbor complained of the same problem- TV looks OK, but internet down. They called BHN and have a Tuesday appointment. I guess on Friday BHN sent someone out and installed (what looks to me) an indoor splitter for my house and my neighbors. I don't have any idea why BHN would have installed a splitter on a tap instead of installing a tap that would support the number of drops needed. I also don't know why a tech would have installed a splitter on my drop with as many tickets that I have opened on bad PQ and intermittent signal problems.
I removed the splitter from my drop and it immediately resolved my internet problem (I moved it to another drop). I called BHN and moved my appt to Wednesday in case the dispatch for my neighbor's house jacks up my signal again... |
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cableguy
Premium
join:2009-01-20
| Phdeez, That tap was designed to feed 4 houses. If it's full and they had to put you on a splitter, then it's possible there is an abandoned cable connected to the tap. You could ask the tech to please take the time to find out which cable is dead and remove it from the tap. Then plug your's in. The other scenario is if all the customers are active subscribers on that tap. In that case the tech should turn it in to the construction department for a plant re-design and correction. The tech will not be able to correct that problem on the spot because they are not allowed to replace taps to avoid creating signal balancing problems.
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GIT R DONE |
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phdeez
join:2003-06-05
Winter Park, FL
| cableguy: thanks for the response. I went out today and looked at the tap again... 2 of the 4 outlets have a "security sheath" on them, but I took a look at the addresses tagged on the drops and two go to the same address... so either he installed another drop to split a cable modem and TV, or he just didn't want to remove one of the sheathed connections (since one of the two sheathed connections goes to the same address).
Either way, a tech should be coming out tomorrow to fix the neighbor's service so I'll make sure the wife tells the tech not to move our drop since it interrupts our internet. |
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cableguy
Premium
join:2009-01-20
| There's no reason to have 2 drops nowdays running to 1 house. It serves no purpose. They should be able to connect you to one of the ports with the security shield. Perhaps those ports were being used in the past and that's when you got stuck on the splitter. So whoever discoed those customers was late for lunch one and didn't bother removing one of you from the splitter. I'm willing to bet one of those drops going to the same address is abandoned.
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GIT R DONE |
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murdered
join:2009-08-18 | I agree with Cableguy. there is not a point in having 2 drops. If you have a lot of outlets and need more signal sometimes we run a 11 drop or amp the outlets. |
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