http://www.dslreports.com/forum/No-Incoming-Calls-on-Teleblend-23127662 en Fri, 10 Feb 2012 00:55:23 EDT Fri, 10 Feb 2012 00:55:23 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23164984 Or don't do it, and go through hell later. :D]]> http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23164984 Sat, 10 Oct 2009 23:05:19 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23157560 http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23157560 Fri, 09 Oct 2009 12:04:54 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23155105
I opened a trouble ticket that included my cell number and in a couple of days they replied with an e-mail stating that their system isn't seeing my VoiP adapter and if I could provide them with its MAC address. Fortuitously I was online when I received the e-mail and responded within a 1/2 hour.

Then nothing. I waited for almost a week before I finally called in and the support person I spoke with had me try a few things to no avail. They said that someone from their Engineering would contact me shortly to help resolve this issue. I typically understand the term "shortly" to mean a couple of days, but it's been a week with nary a word.

Before this incident, I would have given Teleblend a 5-star rating as we always had a dial-tone (except when the power or broadband was out). Now they're down to 3-stars and slipping unless it gets resolved in the next couple of days. To get it back up a star will require them to make a financial sacrifice.]]> http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23155105 Thu, 08 Oct 2009 22:27:18 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23153838 http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23153838 Thu, 08 Oct 2009 18:18:24 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23130655 http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23130655 Sun, 04 Oct 2009 16:30:59 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23130287
The caller id link is for outbound calls. I still disabled it, SAVED it and tried but nothing changed.

Still not able to get in bound calls.

Please any other advice is welcome.]]> http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23130287 Sun, 04 Oct 2009 14:38:17 EDT http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23128532
When you are in the caller id link make sure that click save and make sure it indicates that it is disabled. I initially forgot to click the save button.]]> http://www.dslreports.com/forum/Re-No-Incoming-Calls-on-Teleblend-23128532 Sun, 04 Oct 2009 00:55:11 EDT http://www.dslreports.com/forum/No-Incoming-Calls-on-Teleblend-23127662
Called Customer service, opened Ticket. There is no response to either of these.

Called Customer service again waited for 1/2 hour to get through and he informs that they are having issues with their providers and that it is a known issue and he has no idea when that might be resolved.

I enquired am I supposed to be paying you guys when you can't provide service he said 'Yes' you have to since you are making outbound calls. :mad:

He gave me email address to the engineering team I guess they are all partying in Hawaii...no response.

Anybody else having this issue?]]> http://www.dslreports.com/forum/No-Incoming-Calls-on-Teleblend-23127662 Sat, 03 Oct 2009 20:49:26 EDT