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Forums » User Groups » Companies beginning with M » Millenicom » I have been throttled by verizon per Millenicom.
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Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
reply to compuguybna
Re: I have been throttled by verizon per Millenicom.

perhaps I should have posted that info elsewhere. It is not related to caps ...
--
... need help? »evdo-tips.com/

chrisd11

join:2009-05-18
Hernando, MS
reply to Wartrace
Hey Jim, if you use the usb splitter & plug into 2 usb ports will that help with the overheating of the Franklin. From my understanding, it draws more power when plugged into 2 usb ports. Is this correct?

Jack_in_VA
Premium
join:2007-11-26
Mathews, VA


1 edit
When you use the "Y" USB splitter you are making available twice the power the CDU-680 can draw. Of course more power means more heat but the Franklin specs call for operation range of 300 to 600 milliamp. At max operating current it's going to get hot. I have my 680 taped flat against a window pane. Makes a very effective heat sink as it barly gets warm.

CDU-680 CDMA EVDO REV A
800/1900MHz DUAL BAND
USB MODEM

Radio Frequency:

Band Class 0: 800MHz
(RX: 869 ~ 894MHz TX: 824 ~ 849MHz)
Band Class 1: 1900MHz
(RX: 1851 ~ 1910 , TX: 1931 ~ 1990 )

GPS L1 band (1575.42MHz)
RX Sensitivity: Nominal -106dBm

Dimensions:

Size: 33x79x9.5mm

Weight: 29 grams

Environmental:

Storage : -30°C ~ +75°C

Operating : - 1 0°C ~ +5 5°C

Power Consumption:

CDMA Typical 300mA

CDMA Max: 600
Sleep 4mA
Operation Voltage: 5VDC (USB V-bus)

Data Options:

Packet data (1x and EVDO Revision A), ASYNC data, Quick Net Connect

Data Rate:

CDMA 1xEVDOrA (IS-856-A)

Down Link: 3.1Mbps

Up Link: 1.8Mbps

CDMA 1Xrtt (IS-2000 Rel. 0)

Down and Up link speeds up to 153.6Kbps

Hardware Interface:

USB

Software Interface:

IS-707 AT command set and extended
AT command set
IS-683C compliant and OTA

OS Support:

Windows 2000, Windows XP, Windows Vista , Mac, and Linux

»www.fklt.com/product-usb.php



Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
Jack's comments are spot-on

Chuck35

join:2009-06-04
reply to Wartrace
I wonder if the decision of throttling vs cancellation has anything to do with the area? Maybe they are more likely to cancel if the "abuse" is on a tower with limited backbone.

Wartrace

join:2009-03-07
Wartrace, TN

reply to Wartrace
Well the new modem is doing the same thing. I have everything set up right, a -71dbm reading even in the field test page, good readings on everything else.

I contacted support, the call was escalated but haven't heard anything about it since (two days ago).

I guess I could drive out to a tower & check to see if it works good up close. The funny thing is, when I first got the service I could get a connection with just the usb device at my house, now I can't.


compuguybna

join:2009-06-17
Nashville, TN

Well, yesterday, I started having the same problems. LOW LOW speeds in the 100-200Kbps range. Immediately, I thought "THROTTLE THROTTLE".....So, the call to Millenicom (my first)......I think they were a little stumped of the issue. Satisfactory speeds in the last week, down to nothing today.
So, I guess Millenicom called Verizon. They reported the tower was "UP" (of course it was, I was on it).....I was NOT being throttled....they wanted to know all kinds of readings out of the field test screen . . .. I guess the guy was on the phone with Verizon at the moment. they even asked me my CURRENT P/N # which was 200 (which was the tower I am connected to). Same here, good readings everywhere, just poor sucky speeds. I asked him if he could tell how many people were currently on the tower, and he said no (guess verizon would have to provide that).. They said they'd call me back...I guess I'll put up with 100kbps until they call me back. Obviously, that isn't acceptable, since I been getting 900-1.2mbps consistently.

GRRRRRRRR, damn thing works great when it works (like any other electronic device I guess).

said by Wartrace See Profile :

Well the new modem is doing the same thing. I have everything set up right, a -71dbm reading even in the field test page, good readings on everything else.

I contacted support, the call was escalated but haven't heard anything about it since (two days ago).

I guess I could drive out to a tower & check to see if it works good up close. The funny thing is, when I first got the service I could get a connection with just the usb device at my house, now I can't.

Wartrace

join:2009-03-07
Wartrace, TN

See, that is EXACTLY the problem I am having. I am down near Wartrace (about fifty miles south of BNA) . They still haven't solved my slow speeds. EVERYTHING on my end was the same & then all of a sudden I am down to .1-.2 speeds just like you are. I have been having this problem for quite a while. I have been waiting for two days on a call back


compuguybna

join:2009-06-17
Nashville, TN

I'm sure I wont get any call back soon either.. Millenicom is the middle man again..... they just have to call and ask Verizon what is wrong. My speed bumped up to around 400kbps...maybe they are working on the issue. I'm driving to the tower to see what the speed is there.

said by Wartrace See Profile :

See, that is EXACTLY the problem I am having. I am down near Wartrace (about fifty miles south of BNA) . They still haven't solved my slow speeds. EVERYTHING on my end was the same & then all of a sudden I am down to .1-.2 speeds just like you are. I have been having this problem for quite a while. I have been waiting for two days on a call back


compuguybna

join:2009-06-17
Nashville, TN
At the tower. Kinda sucks today compared to previous days



compuguybna

join:2009-06-17
Nashville, TN
Check my post about TX/RX power on the UM175


Jim_in_VA

join:2004-07-11
Cobbs Creek, VA
·Verizon Wireless B..
·Sprint Mobile Broa..
·Millenicom

If you have a Verizon cell phone, call support and explain the issue with EVDO signal (surmising your phone is EVDO capable), That is how you do the end-around vs Millenicom to Verizon. You are now a direct Verizon customer with an issue.

Same with Sprint
--
... need help? »evdo-tips.com/


compuguybna

join:2009-06-17
Nashville, TN

Good point. My sister has one...

i'm stuck with AT&T only because I'm on someone elses plan.

said by Jim_in_VA See Profile :

If you have a Verizon cell phone, call support and explain the issue with EVDO signal (surmising your phone is EVDO capable), That is how you do the end-around vs Millenicom to Verizon. You are now a direct Verizon customer with an issue.

Same with Sprint


compuguybna

join:2009-06-17
Nashville, TN

reply to Wartrace
Millenicom is sending me a new UM175 as well.....For the last couple of days I been in the 100-200Kbps speeds . . . Settings are fine . . . We seem to be having the same scenerio!

Look at these PING times! The speed during this was about 136Kbps.

Guess we'll see. The people at Millenicom are pretty good about helping you.

Reply from 74.125.67.100: bytes=18 (sent 0) time=1931ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=2189ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=1910ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=2840ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=1625ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=2213ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=2592ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=2312ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=1917ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=1776ms TTL=50
Reply from 74.125.67.100: bytes=18 (sent 0) time=1650ms TTL=50
said by Wartrace See Profile :

Well the new modem is doing the same thing. I have everything set up right, a -71dbm reading even in the field test page, good readings on everything else.

I contacted support, the call was escalated but haven't heard anything about it since (two days ago).

I guess I could drive out to a tower & check to see if it works good up close. The funny thing is, when I first got the service I could get a connection with just the usb device at my house, now I can't.


Kevin_H

join:2009-08-06
Suffolk, VA

1 edit
*

Jack_in_VA
Premium
join:2007-11-26
Mathews, VA
Kevin do you really need the profanity to make your point?


compuguybna

join:2009-06-17
Nashville, TN

reply to Kevin_H
They did verify . . it was NOT a throttle. That was the first thing I asked.
The weather here has been gloomy the past week...Maybe that has had something to do with it....but I thank Millenicom for trying to rectify the issue.
Verizon reported 'All ok on our end'.


compuguybna

join:2009-06-17
Nashville, TN

reply to compuguybna
the past few days... I wonder if a new device is gonna correct this?

:::.. Download Stats ..:::
Download Connection is:: 109 Kbps about 0.1 Mbps (tested with 507 kB)
Download Speed is:: 13 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2009/10/14 - 1:52pm
Bottom Line:: 2X faster than 56K 1MB Download in 78.77 sec
Tested from a 507 kB file and took 38.084 seconds to complete
Download Diagnosis:: May need help : running at only 13.18 % of your hosts average (myvzw.com)
D-Validation Link:: »testmy.net/stats/id-R1CQ4DBHG
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 3.5.21022; .NET CLR 1.1.4322; msn OptimizedIE8;ENUS) [!]

said by compuguybna See Profile :

At the tower. Kinda sucks today compared to previous days




compuguybna

join:2009-06-17
Nashville, TN
MILLENICOM disabled my current device BEFORE I received my new one.......Did they do you this way Wartrace?


compuguybna

join:2009-06-17
Nashville, TN
They reactivated if after I mentioned how inconvenient it was to deactivate my old device before I had my new one.
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