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Forums » User Groups » Companies beginning with M » Millenicom » I have been throttled by verizon per Millenicom.
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Wartrace

join:2009-03-07
Wartrace, TN

reply to compuguybna
Re: I have been throttled by verizon per Millenicom.

MILLENICOM disabled my current device BEFORE I received my new one.......Did they do you this way Wartrace?

Yes they did.

I have been escalated to Verizon's level three help (whatever that is).

They show me running normal on their network. I am still stuck at .2mbps. I have tried it on a different computer. I have tried it near the tower. Tried it near a different tower.

All I can say is nobody knows why I am so slow. I am going to give them a chance to fix it, they are really trying.


compuguybna

join:2009-06-17
Nashville, TN


1 edit
I am beginning to think I am on a truly OVERLOADED tower....Seems to be worse during the evenings and late night.... Its almost 6am, and it's fine . . . So, the device might not be the issue......I believe some other folks in this area are using the same broadband connectivity (as their is no other way than satellite).
See, speed looks Ok in the AM.


said by Wartrace See Profile :

MILLENICOM disabled my current device BEFORE I received my new one.......Did they do you this way Wartrace?

Yes they did.

I have been escalated to Verizon's level three help (whatever that is).

They show me running normal on their network. I am still stuck at .2mbps. I have tried it on a different computer. I have tried it near the tower. Tried it near a different tower.

All I can say is nobody knows why I am so slow. I am going to give them a chance to fix it, they are really trying.


compuguybna

join:2009-06-17
Nashville, TN
Just making sure . . . Yeah, pretty consistent.



compuguybna

join:2009-06-17
Nashville, TN

I've determined an overloaded tower at "peak hours"....
or throttling "tower-based" during these hours.

If the connection was BAD all the time, I would not be getting speeds like this in the am times. The PM times are beginning to be worse then Hughesnet! :-\

I do not believe that many people have started using this tower. I did used to get about 800Kbps in the evening. Now I'm lucky to get 200Kbps.

But better than dialup, and surfing at those slow speeds is still better than satellite.

GRRRRR


Max Signal
Premium
join:2008-03-07
Buffalo, NY
You should put in a trouble ticket to Verizon. Maybe if they aware the tower is overloaded . They will run more T1 lines to the effected tower.
--
www.MaximumSignal.Net


compuguybna

join:2009-06-17
Nashville, TN

Verizon is already aware of the issue due to a trouble ticket thru Millenicom. Of course, they say "Ok, all good on our end"...

I can't really call Verizon myself, because my device is thru Millenicom.

Even if they did find an issue of overcrowding, I am not sure they'd immediately rememdy it. This is a small rural town. I'm sure they'd have to do a cost analysis of that.

For now, I'll just take what every speed I can get I guess.
Better Than dialup, faster than satellite.

My sister has 3mpbs DSL just 4 miles up the road...Dead zone here.

said by Max Signal See Profile :

You should put in a trouble ticket to Verizon. Maybe if they aware the tower is overloaded . They will run more T1 lines to the effected tower.

Lamiel

join:2008-04-05
Saint Johns, MI

said by compuguybna See Profile :

Verizon is already aware of the issue due to a trouble ticket thru Millenicom. Of course, they say "Ok, all good on our end"...

I can't really call Verizon myself, because my device is thru Millenicom.

Even if they did find an issue of overcrowding, I am not sure they'd immediately rememdy it. This is a small rural town. I'm sure they'd have to do a cost analysis of that.

For now, I'll just take what every speed I can get I guess.
Better Than dialup, faster than satellite.

My sister has 3mpbs DSL just 4 miles up the road...Dead zone here.

I feel your pain, dude... There's DSL just two miles south of me, yet I've been waiting over two years for them to extend it.
--
Core2Quad Q9450 @ 3.4GHz, XFX 780i SLI mobo, 2x MSI 8800GT OC in SLI, 4GB Patriot Viper DDR2-1066, Samsung 20x optical, Samsung F1 750GB HDD, Antec TP3 650 watt PSU, CoolerMaster Centurion 5 case, Vista Home Premium 64 bit...


compuguybna

join:2009-06-17
Nashville, TN

Looks like after some tinkering with the settings and location, I've boosted speed and signal...

Its been gloomy, foggy, and rainy here for about a week..Yesterday, it was clear skies (but cold).

Last night, I moved the modem around the room (I bought a USB 10 foot extension cable).....

I kept having TWO tower hooking onto my ACTIVE P/N...Not good... slow speeds that way.

Finally, I sit the modem in the window, on the middle seal, facing towards the direction of the tower.....
Signal went down to 71 (never got that before).....
But PER was high???????? Next, since someone had suggested an "aluminum foil antenna" made out of a box cut @ 90 degrees....but that would not fit, rest in the window. So, next, I cut about a 12inchx12inch piece, folded it in 1/2 where it did not touch the modem, and Taped it to the glass. WOW! Signal down to 67, ec/io (0), and Per (0).

I'm not getting highest speeds, but they DO remain consistent.. No more down into the 100's 300.
Average about 900Kbps now.

xrayman

join:2008-12-09
Kansas City, MO
reply to Wartrace
compuguybna,
Do you now have only one active P/N after installing the foil reflector?


compuguybna

join:2009-06-17
Nashville, TN

Yes, only ONE active p/n now (with the alum foil).

the "candidate" also dropped (the one that was piggybacking)..

Also the tx/rx power has improved (sorta like an amplifier).

Amazing what a 1 ft x 1 ft piece of foil will do. i think we've all tried everything we can think of.

TODAY at the tower. all back to normal...and getting about 1.2mbps at home.

would love this tower speed all the time!!


compuguybna

join:2009-06-17
Nashville, TN


2 edits
still good. used a diff server. Still consistent!





:::.. Download Stats ..:::
Download Connection is:: 2313 Kbps about 2.3 Mbps (tested with 3072 kB)
Download Speed is:: 282 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2009/10/19 - 1:10pm
Bottom Line:: 40X faster than 56K 1MB Download in 3.63 sec
Tested from a 3072 kB file and took 10.882 seconds to complete
Download Diagnosis:: Awesome! 20% + : 179.01 % faster than the average for host (myvzw.com)
D-Validation Link:: »testmy.net/stats/id-RJTLU8GOZ
User Agent:: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.0; WOW64; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; Media Center PC 5.0) [!]


compuguybna

join:2009-06-17
Nashville, TN

AT HOME SPEEDS . . .Looks like back to normal. Maybe a NEW device did solve the issue.



:::.. Download Stats ..:::
Download Connection is:: 1213 Kbps about 1.2 Mbps (tested with 1536 kB)
Download Speed is:: 148 kB/s
Tested From:: »testmy.net/ (Main)
Test Time:: 2009/10/20 - 10:09am
Bottom Line:: 21X faster than 56K 1MB Download in 6.92 sec
Tested from a 1536 kB file and took 10.372 seconds to complete
Download Diagnosis:: Awesome! 20% + : 46.32 % faster than the average for host (myvzw.com)
D-Validation Link:: »testmy.net/stats/id-7PIN60FH5
User Agent:: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.0.04506; .NET CLR 3.5.21022; .NET CLR 1.1.4322; msn OptimizedIE8;ENUS) [!]


compuguybna

join:2009-06-17
Nashville, TN

These are about the best readings I have been able to obtain . . .

Ec/Io stays at 0 or -1
Per stays at 0 90% of the time or so.

signal came down to 70-73 from 78 always
(moving it to the windows and putting alum foil behind it)

TX power has went from -1 to -19 (improvement)...
(again I think the alum foil made this improvement).


compuguybna

join:2009-06-17
Nashville, TN
OH YEAH !



compuguybna

join:2009-06-17
Nashville, TN
No more throttling!

WOOO HOOO!



compuguybna

join:2009-06-17
Nashville, TN
WARTRACE........how are your speeds since you got your new device?

I've got speeds like I've never gotten before with this new one they sent me!


xrayman

join:2008-12-09
Kansas City, MO

reply to Wartrace
Re: I have been throttled by verizon per Millenicom.

Just wanted to reboot this thread again. Has anyone gone over the 5G usage limit and have you been throttled? Also by what amount did you go over the limit?
For the days and days every time I tried to check my usage I only received the no data message. I checked again today and up popped my usage, it reported on 11-1-09 usage was 4.6357G and will be reset on 11-2-09.

HughDaHand

join:2009-08-03
Swartz Creek, MI
reply to Wartrace
I probably got close to 6g last month. About 5.5g last time the usage tab actually worked. I'll let ya know if i end up getting throttled.


compuguybna

join:2009-06-17
Nashville, TN

reply to xrayman
Didn't appear you went over this month. Last month I had like 5.2GB of usage.......

said by xrayman See Profile :

Just wanted to reboot this thread again. Has anyone gone over the 5G usage limit and have you been throttled? Also by what amount did you go over the limit?
For the days and days every time I tried to check my usage I only received the no data message. I checked again today and up popped my usage, it reported on 11-1-09 usage was 4.6357G and will be reset on 11-2-09.


compuguybna

join:2009-06-17
Nashville, TN

 
Looks I started with a clean slate, and full speeds.
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