said by CenturyLink:
Good Morning/Afternoon All,
Hope your Monday is rolling along smoothly. We wanted to let you know that our Network Technicians have been working incredibly hard to isolate video playback issues and we are sure that they have been resolved. You should not be experiencing lag or downtime. If you are, please don't hesitate to reach out to us at TalkToUs@qwest.com and we'll be happy to handle any issue you may be experiencing! We appreciate your feedback and Thank You for using Qwest High Speed Internet!
Have a Great Day!
The TalkToQwest Team
They still aren't fixed where I am. The speed is still lagging unless I use the fix mentioned earlier in the thread.. Keep Trying. Bob