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JohnInSJ
Premium
join:2003-09-22
San Jose, CA

reply to AVD

Re: Comcast Announces Constant Guard Program

Sure, then they go to the walled garden. If the Malware can break out of that, then its skynet, and the terminators are not far behind.
--
My place : »www.schettino.us

andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL

reply to NSM998
I'll bet within a few days, some scam sites will start duplicating the message, with links to malware installers... I think this could backfire in the long run and INCREASE bots.

The only true way to stop this is to cut the people off completely in some form and make them CALL Comcast directly. But then, how do you know you are really calling Comcast??? All the malware and false info out there makes everything suspicious these days.



Fidelisoris

@veroxity.net

reply to NSM998
As a Comcast subscriber, I DO NOT WANT THIS. I want to fully choose what is monitoring and protecting me, NOT big brother ISP.


jus10

join:2009-08-04
Sterling, VA
Reviews:
·Comcast

They're not just protecting you. They're protecting their other customers and THEIR network. If you're concerned about it, you can certainly stop transferring traffic to their network and they'll have nothing to monitor.

I think they've been rather open about all of this and while I think it needs some tweaking (the comments I made on the news post Re:SSL and the like), all this does is provide a popup notification. Its not like they wouldn't call and/or walled garden you away if you were a threat. I'm sure all of that is covered in the Terms of Service or AUP or one of those very long documents you agree too when you sign up.



funchords
Hello
Premium,MVM
join:2001-03-11
Yarmouth Port, MA
kudos:5

reply to Fidelisoris

said by Fidelisoris :

As a Comcast subscriber, I DO NOT WANT THIS. I want to fully choose what is monitoring and protecting me, NOT big brother ISP.
The monitoring is happening now, because eventually the spurious thing your hosts transmit are received by someone else who has to deal with it. It's a network, not an empty room.

That said, you have brought up a tiny but decent point. This thing doesn't guard the customer so much as it guards the network. This is part of managing the network, and only adds value to the infected customer as a consequence. I'm not sure that I care, snarkily, but if I was really being holy about this, Comcast should make sure that it's marketing is not at variance with the truth by trying to sell this too heavily as something that is more than an innovative way to protect the network like it used to have to do manually.
--
Robb Topolski -= funchords.com =- District of Columbia -- KJ7RL
Test your Broadband connection today! -- »measurementlab.net/

AVonGauss
Premium
join:2007-11-01
Boynton Beach, FL

1 edit

I'm not sure that is a complete picture, while I agree that there is a focus on the network that network is made up of other subscribers and I would definitely think that they would benefit as well as the individual with the compromised device.



tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

1 edit

reply to NSM998
everyone will benifit...spam, malware, and botnets consume huge resources with NO reward for the other 99.999999% of users.
I'd hope that ALL ISP's would signon to a similar program, BUT (for privacy/open 'net reasons) it would be required/stated as a seperate dept. (does not save, control, judge OR share your browsing pref's for ANY reason) and is not a marketing or advert driven effort (NO shared info...EVER)
All isp's, the backbone, and users will benifit due to UN wasted bandwidth, less malware investigation, $ loss to scammers, less legal hours (CC for example must investigate and respond to any legal complaint even if they are not liable)



snolsen

join:2004-01-10
Bedford, NH

reply to hep cat

said by hep cat:

What if a person never ventures to the Comcast home page?
Good question. I've never used my Comcast email and haven't been to their web site in a long time.........


SungYungGuy

@comcast.net

reply to NSM998
I'm actually OK with this whole idea IF:

* Comcast sends me a snail-mail
(I don't read email from Comcast or ever visit their sites, nor would I accept a phone call)

* In that snail-mail, they have a *detailed* and *technical* explanation of why they flagged my IP

* In this snail-mail they tell me who I can contact for more information

I'm a good network citizen, and if something were to happen (unlikely) then I wouldn't mind a notification.

Other than that, FAIL.



tshirt
Premium,MVM
join:2004-07-11
Snohomish, WA
kudos:3
Reviews:
·Comcast

Snail mail is too slow to deal with threats that grow by the second.
every minute they leave you connected, when/if they believe you are infected is another 100, 1000, 10k attempts by your machine to attack/infect others. the Warning screen should be enough to let you know to check your comcast email*/account page for details.
* even simpler is to set up your comcast email from the "master"/primary account to forward offical comcast email ONLY to an address you do check frequently.. that way you see your bill come in, get warnings about service disruptions, and and other vital news effecting your account.
I'm in favor of a warning screen with a phone# to contact a skilled tech to explain the reason to you) and in severe cases giving you 24 hours (or less ) to fix it or be cut off. You can fix the problem your self, hire your own expert, or have comcast send/recommend a trained tech (likely a third party service) to fix it at a set rate per hour x however long it takes.



snolsen

join:2004-01-10
Bedford, NH

reply to NSM998
I say shut them down. I can't stand people that are too stupid to ensure that they have some kind of protection on their computer. I wonder what percentage don't even have a virus checker let alone some kind of spyware checker. They change the oli in their cars and do other normal maintenance, they need to learn to do it for their computers also. Shut them down, then they'll call..........



nerdburg
Premium
join:2009-08-20
Schuylkill Haven, PA
kudos:1

That's a little harsh, there are lots of folks that just don't have enough experience with technology and just get fooled. I don't think its fair to label them as "stupid". They just got fooled by asshats on the internet that are very good at what they do.
--
[Insert Comcast employee disclaimer here.]



CmcstCstomer

@msn.net

reply to funchords

said by funchords:

That said, you have brought up a tiny but decent point. This thing doesn't guard the customer so much as it guards the network. This is part of managing the network, and only adds value to the infected customer as a consequence.
That's not actually true. Botnets aren't just spam and ddos platforms these days. They're identity theft platforms. The sneaky trojans aren't noisy. They don't impact the network. Rather, they quietly run in the background stealing banking information, credit cards, usernames, passwords, and anything else the criminals can use or sell.

tonyb

join:2009-11-12

reply to NSM998
Hi Nirmal,

Is there any more information available about the "Session Management Broker" described at:
»tools.ietf.org/html/draft-living···tion-5.1

Is that using standard Open source software like the other pieces or is it something much fancier like a BIG-IP load balancer, Cisco CSS, etc?


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