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treichhart

join:2006-12-12
Reviews:
·AT&T Wireless Br..

1 edit

ISP disabling customers for virus problems

well see I work for a local ISP and if there was a virus on your computer and its messing up are network we disable the user intill the virus as been fix and that anti-virus as to be to update before we can re-enable the service.

also on are wireless network say your package is 768kbps/256kbps and if you have p2p or virus on your compute we can turn down the service to 47.1kbps intill you get the problems fix.

patcat88

join:2002-04-05
Jamaica, NY
kudos:1

said by treichhart:

well see I work for a local ISP and if there was a virus on your computer and its messing up are network we disable the user intill the virus as been fix and that anti-virus as to be to update before we can re-enable the service.

also on are wireless network say your package is 768kbps/256kbps and if you have p2p or virus on your compute we can turn down the service to 47.1kbps intill you get the problems fix.
The danger of throttling a user is, they will just blame you for the slowness and YOUR bad performance and switch to your competitor with their infested machine.


treichhart

join:2006-12-12
Reviews:
·AT&T Wireless Br..

1 edit

reply to treichhart
the reason why we do it so it doesnt slow down the network and spread to other customers on the network. Why should other customers feel the pain of one person virus problem?

I think more ISP's should turn down customers for that reason to be truthful. if they do that then customers should know not to get virus or download anymore p2p stuff because bandwidth isnt cheap you know.


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