AT&T's networks ARE congested, so the company DOES want people to use less bandwidth. It might not make sense for Verizon (my provider), but their network isn't as bogged down by traffic.
are you talking about their wireless network or their dsl/uverse networks? I have never had my dsl connection get bogged down by anyone but myself. I always have at least 85% of the advertised speed and my latency is great.