willhopp
Premium
join:2009-10-12
|  2 Wire 2701HG (Windstream) to be used on Embarq
I bought a Windstream 2701HG hoping to use it on Embarq DSL. I googled for all the help I could find and still can't get it to work properly. It does contact the Internet and I can use Eudora to get my Embarq email. I can't do anything with any browser as it goes to Winstream for activation. No matter how many windows you open - all go to Winstream for activation. I know nothing about routers.
Any suggestions are welcome. MDC pasted below:
Management and Diagnostic Console
System Summary
System
Model: 2701HG
Serial Number: 190811030630
MAC Address: 00:21:7c:22:2a:38
Hardware Version: 2700-000591-007
Hardware Options: Wireless present
DSL Modem Type: ADSL
Current Software: 5.29.133.27
DSL Modem: 7.2.7
Configuration
Key Code: 5225-2374-WG62-22AS-BJ7P
System Time: Tuesday, October 13, 2009
03:33:15 PM
Eastern Daylight Time
Time Since Last Boot: 0 days 02: 14: 06
Last ID Post: Tuesday, October 13, 2009
03:09:34 PM
Components
system: 117134
base_ui: 124687
common_en: 117137
windstream-pppoe_config: 123788
Firewall Rules: 1000
Application List: 1001
IGMP Proxy: Disabled
IGMP Querier: Disabled
IGMP Snooping: Enabled
View Broadband Link Details
Help
Details
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 1760 kbps
Upstream Rate: 576 kbps
Channel: Interleaved
Current Noise Margin: 24.0 dB (Downstream) 16.0 dB (Upstream)
Current Attenuation: 41.9 dB (Downstream) 21.5 dB (Upstream)
Current Output Power: 19.0 dBm (Downstream) 12.3 dBm (Upstream)
DSLAM Vendor Information: Country: {0xFF} Vendor: {GSPN} Specific: {0x700}
PVC Info: 8/35
Internet Connection Details
Connection Type: Direct IP (DHCP or Static)
Internet Address: 67.239.173.150
Subnet Mask: 255.255.240.0
Default Gateway: 67.239.160.1
Primary Domain Name Server: 71.2.28.14
Secondary Domain Name Server: 63.162.197.99
Domain:
System Broadband Link Home Network Firewall
View Broadband Link Summary
Help
Connection
Broadband Link
• View connection details
Fully Operational
DSL Link: Connected
Internet: Connected
Connection Speed:
• Incoming: 1760 kbps
• Outgoing: 576 kbps
Connection Information:
• Internet Address: 67.239.173.150
• Hardware Address: 00:21:7c:22:2a:38
• Key Code: 5225-2374-WG62-22AS-BJ7P
Maximum Transmission Unit (MTU): 1500
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful |
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wayjac
Premium,MVM
join:2001-12-22
Indy | Do you see any messages about being redirected
It sounds like the 2wire is redirecting the browser
Have you tried disabling the 2wire redirects
2wire ip address/xslt?PAGE=J30
Remove the check mark from "broadband status notification" |
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willhopp
Premium
join:2009-10-12 | Thanks, I'll give that a try. I am on a 660 modem and have to connect the DSL line to the 2701. |
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wayjac
Premium,MVM
join:2001-12-22
Indy
 ·AT&T Midwest
| said by willhopp  :Thanks, I'll give that a try. I am on a 660 modem and have to connect the DSL line to the 2701. If you aren't using the 2wire also do a factory reset with the phone cord disconnected and re-enter the manual key code and disable the broadband status notification |
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willhopp
Premium
join:2009-10-12
| 
This post is through the Windstream 2 Wire 2701HG
I don't have a clue as to what I did, but it is finally working great!
I did a reset to factory settings as you suggested. I had to change the PPPoE of Windstream to DHCP. I think I put an Embarq address I got somewhere on the web.
The first time I tried my browser it did try to go to Windstream authorization - but when I put Google in, it went there and everywhere else I have tried. I am about afraid to turn the power off to move it to another location!!!
The wireless works fine too. All default.
Power level is at the default 4 and the signal strength is fine for a computer downstairs - I would guess 10 is the strongest power out. Working OK so I didn't mess with it.
Here is the System Info - which may help anyone else fool enough to try a Winstream modem on Embarq!
Many thanks for your help.
Fully Operational
DSL Link: Connected
Internet: Connected
Connection Speed:
• Incoming: 1760 kbps
• Outgoing: 576 kbps
Connection Information:
• Internet Address: 67.239.167.117
• Hardware Address: 00:21:7c:22:2a:38
• Key Code: 5225-26Q4-2262-22AS-B28F
View Broadband Link Details
Help
Details
DSL Connection Details
DSL Line (Wire Pair): Line 1 (inner pair)
Protocol: G.DMT Annex A
Downstream Rate: 1760 kbps
Upstream Rate: 576 kbps
Channel: Interleaved
Current Noise Margin: 24.0 dB (Downstream) 16.0 dB (Upstream)
Current Attenuation: 41.6 dB (Downstream) 21.5 dB (Upstream)
Current Output Power: 19.0 dBm (Downstream) 12.3 dBm (Upstream)
DSLAM Vendor Information: Country: {0xFF} Vendor: {GSPN} Specific: {0x700}
PVC Info: 8/35
Internet Connection Details
Connection Type: Direct IP (DHCP or Static)
Internet Address: 67.239.167.117
Subnet Mask: 255.255.240.0
Default Gateway: 67.239.160.1
Primary Domain Name Server: 71.2.28.14
Secondary Domain Name Server: 63.162.197.99
Domain:
Maximum Transmission Unit (MTU): 1500
Gateway Ping: Successful
DNS Communication: Successful
Configuration Server Post: Successful |
|
wayjac
Premium,MVM
join:2001-12-22
Indy | Can you post some screen images of the windstream 2wire gui?
Did you use the other suggestion......disable the broadband status notification?
It would be easy to see if that's what stopped the redirects |
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willhopp
Premium
join:2009-10-12
| Thanks to wayjac for his help. I don't know how to post screen images of the setup.
I tried to set up another Windstream 2701 on Embarq (CenturyLink now) and got into the same loop of Windstream authentication. The main thing I did was on Page=J05, set VPI 8, VCI 35 and set Broadband Connection type to Direct IP (DHCP or Static). I left all other settings as they were on Windstream. When put on line, it went to Windstream for authentication as the other one did. After several time doing this, I noticed a place you could tell them you got your 2701 from a "third party." I did use the "third party" check and the unit then surfs the Internet fine on CenturyLink. By the way, I did contact 2 Wire support and after several exchanges I got this reply:
"Willhopp, I did some research into your issue. When this gateway comes online it will automatically try and take you through the registration process. Since you are not a Windstream customer you will be unable to proceed. The best option would be to ship this unit to us for reflashing. If you are interested in this and are in the continental US please ship to
ATTN xxxx
1100 West Grove Parkway
Suite 102
Tempe , AZ , 85283"
I did not return my unit because I got it working, but for my money, this is the best customer service I have experienced in a long time. The only cost to me would have been the shipping to them, as they told me there was no cost for reflashing and they would pay the return shipping costs. Hard to beat that! |
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