fxt107
join:2003-01-18
Enola, PA | Second Wideband Installation Fail So for the 2nd time i a month, a technician arrived at my house to install the newly available Wideband service and I find out afterwards it hasn't rolled out in my area yet.
He left the wideband smc equipment installed, but apparently I have to call like every week to see if it is my area so they can provision the modem for WB.
I just cannot believe this debacle. No timeline and 2 days lost of work. And all I can keep doing is calling over and over again. |
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| Do you get a blue light for the downstream on the modem? if you do, then you are ready. if its green, then your SOL. |
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fxt107
join:2003-01-18
Enola, PA | They are green. I have to keep calling to see if it is available so they can provision it with Wideband codes. The technician on the walkie said Oct. 23rd.
Right. |
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Reviews:
 ·AT&T Wireless Br..
| said by fxt107:They are green. I have to keep calling to see if it is available so they can provision it with Wideband codes. The technician on the walkie said Oct. 23rd. Right. Elmhurst, Corona, East Corona,
Jackson Heights, Long Island City,
Sunnyside, Woodside
Available Nov. 15, 2009 |
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| reply to fxt107
after 6 visits, i finally had to cancel wideband.
they just couldn't get it right... and i used so many vacation days for this subpar service.
im so livid and waiting on a call from a supervisor for credits.
do NOT sign up until they work out hte 86 kinks that i've had to go through... pieces of sh*t |
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