 HarddriveProud American and Infidel since 1968.Premium
join:2000-09-20
Phone Room
kudos:2 | reply to mocycler
Re: why believe a union official? said by mocycler:
The line about how the union "cares about the customers" is horse shit.
sorry mocycler, your unionized technician is about the only one who actually cares about the customer. when i was a Unionized technician, my sole purpose was to take care of the customer. i'm the guy that the customer actually sees from the company. i'm the guy that works the trouble until it is resolved, no matter how long it takes. that's my job as a technician, to take care of the customer. management? well, they exist to manage. rarely do they venture out to a customer's site.
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I've come here to chew bubblegum and kick ass and i'm all outta bubblegum. |
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 tim_kButtons, Bows, Beamer, Shadow, KaseyPremium,VIP
join:2002-02-02
Stewartstown, PA
kudos:25 | said by Harddrive: said by mocycler:
The line about how the union "cares about the customers" is horse shit.
sorry mocycler, your unionized technician is about the only one who actually cares about the customer. when i was a Unionized technician, my sole purpose was to take care of the customer. i'm the guy that the customer actually sees from the company. i'm the guy that works the trouble until it is resolved, no matter how long it takes. that's my job as a technician, to take care of the customer. management? well, they exist to manage. rarely do they venture out to a customer's site. All management cares about is having you making your quota of tickets for the day. Heaven forbid you take extra time to try to do a good job.
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RIP my babies Buttons 1/15/94-2/9/07, Beamer 7/24/08, & Bows 12/17/94-10/11/09 |
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HarddriveProud American and Infidel since 1968.Premium
join:2000-09-20
Phone Room
kudos:2 | correctamundo!
they have to watch the metrics and make sure that their numbers look good. god forbid that a tech has less than 65% direct time or that a job goes over the ETW set by the metrics because of unforseen circumstances.
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I've come here to chew bubblegum and kick ass and i'm all outta bubblegum. |
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Reviews:
 ·AT&T U-Verse
| reply to Harddrive
And what does being in a union have to do with it?
As an individual employee, you either take pride in your work or you don't. You don't need some organized labor goon to tell you to do a good job. Union membership is not a prerequisite for quality work.
Stop thinking so highly of youself. You're not better because you're union.
mocycler
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HarddriveProud American and Infidel since 1968.Premium
join:2000-09-20
Phone Room
kudos:2 | mocycler, have you ever worked for a major telecommunications company that had a unionized workforce?
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I've come here to chew bubblegum and kick ass and i'm all outta bubblegum. |
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| reply to mocycler
What have you got against unions? Unions played an important role in the evolution of the middle class. Without them you would see even greater divergence between rich and poor then we have now. Union goons? I don't know what you mean by that. The people running the unions are the same people who have worked the front lines at the company for years. Every three years anyone who wants to run for a union job, like steward, business manager or president can do so. All union officers are democratically elected by a majority of their peers. So whats wrong with that? The work can be dangerous and risky and was low paying, so after years of wrangling with the company, the employees voted for form a union. It was the union that forced better, safer working conditions, wages and benefits. Can't see a damn thing wrong with that either. |
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HarddriveProud American and Infidel since 1968.Premium
join:2000-09-20
Phone Room
kudos:2 | and this comes from some anonymous poster from the Fairpoint.com domain. outstanding!
this guy that happens to live in the northern New England area that is being destroyed by Fairpoint. my hat is off to you sir. i hope something good comes out of all this mess that Verizon created and Fairpoint is continuing.
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I've come here to chew bubblegum and kick ass and i'm all outta bubblegum. |
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