Masulaka
@bell.ca
| Horrible ping time and speeds during night...
I have been having horrible speeds during night the speed typically drops from 15Megs to about 200 kpbs between 8 PM and 11PM every night with ping time >150ms. It started happening about a week ago. Wondering if some is having the same issue? I am in Dalhousie area... |
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crudohgod
join:2009-01-16 | i have the same problem for my ping, around 8pm i'd start getting ping spikes that making gaming impossible. i live in richmond, bc |
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Masulaka
@bell.ca | reply to Masulaka
As of today morning...ping time has come down to about 26-40 ms but still having horrible download and upload speeds... Sometimes the download speed goes down to 200kbs and upload 250kpbs... |
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anon
@shawcable.net | reply to Masulaka
Is it only at night or all the time? Between what times? What did Shaw say when you called them?
Have you had packet loss during the worst speed times? Have you had it during the best? |
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SparkyBc
join:2009-11-02 | reply to Masulaka
Same thing in comox valley on Extreme I lucky to hit 2 MBps download 6pm till midnight. Network upgrade Nov 3 on my node we will see. |
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crudohgod
join:2009-01-16 | how do you know when they have a network upgrade? do you just ask shaw? cause i'm having the same problem |
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SparkyBc
join:2009-11-02
| This is from Shaw. They also stated it is effecting a large amount of customers. Call and complain. Because i am going to squeeze to free months out of them for the run around. 3 weeks my net like clock work has sucked from 5pm till midnight. Pretty sad on extreme i and it buffers youtube videos non stop!..
Emails from Shaw:
We apologize, the network update was for Nanaimo, we are still waiting to complete the Courtenay region.
I was just informed that we identified a larger problem that will be affecting your speeds. As this is a bigger challenge and it's been identified, we hope to get a resolution very soon.
We will email you once we have an ETA of the fix. |
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crudohgod
join:2009-01-16 | they just tell me thers nothing wrong and they have no plans of upgrade. |
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