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zed2608
Premium Member
join:2007-09-30
Cleveland, TN

zed2608

Premium Member

lets make charter abdon bandwithcaps

everybody should email Andrea.Brown@chartercom.com and complain about them maybe if we get enough emails to him they wont even try and enforce them
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned)

Member

said by zed2608:

everybody should email Andrea.Brown@chartercom.com and complain about them maybe if we get enough emails to him they wont even try and enforce them
Well they COULD be enforcing them. But haven't heard anyone complain about them doing so. Also the cap is 250 GB for 20 Mbps which I suspect very few even go over. My household which is constantly on the internet hardly goes over 60 GB a month. Caps are stupid and at least the should be consistant. Not sure what speed has to do with the amount you download. Even someone on the 1 Mbps could download over 300 GB a month. A person on the 20 Mbps tier might only use 10 GB. So if they insist on a cap it should be 250 GB for everyone.

hootabius
join:2009-02-12

hootabius to zed2608

Member

to zed2608
said by zed2608:

everybody should email Andrea.Brown@chartercom.com and complain about them maybe if we get enough emails to him they wont even try and enforce them
Emails to HIM? Andrea? I'm pretty sure you don't even know who's email this is beyond their name.
zed2608
Premium Member
join:2007-09-30
Cleveland, TN

zed2608

Premium Member

hes the person in charge of executive escalation at charter

hootabius
join:2009-02-12

1 edit

hootabius

Member

By "him", i meant that it is probably not a man based on the name Andrea. So I would venture a guess that you didn't talk to this person directly. How can you be sure they are in charge of "executive escalation" (I've never heard of such a department)?
zed2608
Premium Member
join:2007-09-30
Cleveland, TN

zed2608

Premium Member

well based on fact that »consumerist.com/266912/c ··· eil-smit

i sent email to ceo and he sent me to andrea brown
Lazlow
join:2006-08-07
Saint Louis, MO

Lazlow

Member

Until they start enforcing the caps, I would say do not rock the boat. From what I have heard putting a advertised cap on was to prevent the FCC from looking into them for being non transparent, on those few cases that they actually were kicking people off (1.5TB/month and more). It also gave the stockholders that warm fuzzy feeling that they were keep up with the Jones.
Margolis
Premium Member
join:2003-11-24
Saint Louis, MO

1 edit

Margolis to zed2608

Premium Member

to zed2608
how about zed260 just finding another isp? You seem to hate charter so much, why bother posting here?
Lazlow
join:2006-08-07
Saint Louis, MO

Lazlow

Member

Margolis

If he is like a LOT of the rest of us, he may not have much choice in the matter.
techyguy09
join:2009-03-05
Two Rivers, WI

techyguy09

Member

You always have a choice...
Margolis
Premium Member
join:2003-11-24
Saint Louis, MO

Margolis to Lazlow

Premium Member

to Lazlow
said by Lazlow:

Margolis

If he is like a LOT of the rest of us, he may not have much choice in the matter.
if you have ever paid attention to these forums though, you will see he does nothing but spam this place with negative posts about charter. It just gets tiresome.

plus, you say "us". I see you live in St. louis like me, which means there are other options. They aren't as good as charter, but there are options.
markopoleo
join:2003-04-02
Bonne Terre, MO

markopoleo to zed2608

Member

to zed2608
No reason to email them, Charter knows customers hate caps its not news to them.

Lucky for us it seems to be just a press release still and never enforced. Kind of like lots of things charter does.. *cough* 60meg
Lazlow
join:2006-08-07
Saint Louis, MO

Lazlow to Margolis

Member

to Margolis
Unfortunately in my neighborhood, there is not. We used to be able to get 1.5Mbps dsl(at best) but when Uverse came through they pulled the RT that we hooked to, then they did not extend Uverse through our neighborhood(it ends about 6 blocks away). It was pretty funny becuase my neighbor had dsl. ATT told him he would be able to switch to Uverse, they pulled the RT and whoops no Uverse(he is on charter now).
Margolis
Premium Member
join:2003-11-24
Saint Louis, MO

1 edit

Margolis to zed2608

Premium Member

to zed2608
there are other dsl providers. there is satellite, there is cricket wireless broadband....

charter is the best among the bunch, but there are options, if if they do suck big time.
Lazlow
join:2006-08-07
Saint Louis, MO

Lazlow

Member

Virtually all the dsl providers in St Louis run on ATT equipment(last mile).

Cricket has a 5GB/month cap, as Charter's 250GB cap is an issue that pretty much eliminates it.

Satellite needs a clear view of the southern sky, which in a lot of St. Louis is not possible(particularly in my neighborhood, trees here).
Margolis
Premium Member
join:2003-11-24
Saint Louis, MO

1 edit

Margolis to zed2608

Premium Member

to zed2608
like I said "they do suck" but they are options.

and it's not just the cap that zed hates, he hates absolutely everything there is about charter.

goawayzed
@charter.com

goawayzed to zed2608

Anon

to zed2608
so zed it appears after you were DEAD WRONG with all your posts and predictions about charter dying, going under, "so long charter, this is your new cause? spam some lady at charter about a policy that impacts none of us?
TheBatmanLOL
join:2009-10-25

TheBatmanLOL to zed2608

Member

to zed2608
I'm new to all this stuff...

But can anyone tell me how I could see if I've gone past my "Bandwith cap"?
pbarrow
Premium Member
join:2003-09-16
Montgomery, AL

pbarrow to zed2608

Premium Member

to zed2608
you would do better to get everyone to email their congressmen and complain about Caps and lack of network neutrality.
Lazlow
join:2006-08-07
Saint Louis, MO

1 edit

Lazlow to TheBatmanLOL

Member

to TheBatmanLOL
Batman

That is currently one of the issues, their is no standard bandwidth meter to check. You can add third party firmwares to most routers to keep track and for windows there are a number of applications you can run to track it(needs to be installed on all machines connected to work).
88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned) to TheBatmanLOL

Member

to TheBatmanLOL
said by TheBatmanLOL:

I'm new to all this stuff...

But can anyone tell me how I could see if I've gone past my "Bandwith cap"?
Do your download movies from torrents? If so then you are probably going over the cap.
BlakePaulson
join:2008-08-06
Alexandria, MN

BlakePaulson

Member

Thats a bs theory. I have directv and use the on demand service and frequently go over the cap because of that. Otherwise the occasional tv show I have to get because a football or baseball game goes over and ruins my recordings.
Flak
join:2002-07-31
Milwaukee, WI

Flak to zed2608

Member

to zed2608
So the 20/2 plan has a 250gb cap? Thought it was unlimited, or was that changed when they started testing the 60mb plan in MO? Hopefully they don't enforce it because I go over 250gb a month on slow months.

For instance, Oct has been an extremely slow month for me (lots of traveling) and right now I'm at 247.27gb total bandwidth used as of 10/25 8:44pm CST.
apply17
join:2005-06-15
Easley, SC

apply17

Member

88615298 (banned)
join:2004-07-28
West Tenness

88615298 (banned) to Flak

Member

to Flak
said by Flak:

So the 20/2 plan has a 250gb cap? Thought it was unlimited, or was that changed when they started testing the 60mb plan in MO? Hopefully they don't enforce it because I go over 250gb a month on slow months.

For instance, Oct has been an extremely slow month for me (lots of traveling) and right now I'm at 247.27gb total bandwidth used as of 10/25 8:44pm CST.
The caps started in February. 60 Meg has no cap. The 20 meg tier has 250 GB cap, 5 and 10 meg tiers are 100 GB per month.
88615298

88615298 (banned) to apply17

Member

to apply17
said by apply17:

:)
So how much of that is legal downloading?
Margolis
Premium Member
join:2003-11-24
Saint Louis, MO

Margolis to zed2608

Premium Member

to zed2608
apply17, what did you use for that?
apply17
join:2005-06-15
Easley, SC

apply17

Member

said by Margolis:

apply17, what did you use for that?
To record the logs? Tomato firmware on a WRT54GL

jarablue
Always be true to yourself
join:2001-06-11
Worcester, MA

1 edit

jarablue to zed2608

Member

to zed2608
"60 meg has no cap"

Which doesn't really matter because pretty much no one has 60 meg. So right about now Charter caps almost everyone.

Does anyone know what the cost is for the overage? Is it per megabyte/bit gigabyte/bit?

Or is it the elusive "we know and that's all that matters?"

crusty
@charter.com

crusty to zed2608

Anon

to zed2608
I've got : October 2009 (Incoming: 64472 MB / Outgoing: 179568 MB) So far this month on a 10Mb connection, I haven't noticed any affects yet, is this one of those people that like to complain for no reason?