I USED to have decent service. They actually moved me to a NEW tower, but I still have pretty crappy latency, and my upload/download is NEVER as advertised.
Currently 1.5 down and anywhere from 400k to 1.3 up.
I'm supposed to be getting around 5Mbps down and 2Mbpsup.
Sigh... maybe another phone call... damn I've got better things to do with my day!!