needthebox
@sbcglobal.net | reply to flush75
Re: no signal message
Neither do I flush75, neither do I - I had their service for over 5 years about 12 years ago and never missed a payment. I guess being disabled and on a fixed income makes you a bum in their eyes. That's alright, my money is still green with AT&T. |
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jsz0
join:2008-01-23
Jewett City, CT | reply to flush75
Only required if you fail or decline a credit check. |
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needthebox
@sbcglobal.net | That's alright, my money is still green with AT&T. |
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Fluke
join:2008-06-24
Plainfield, CT
 ·Vonage
| reply to flush75
said by flush75  :I still don't get the $200 converter deposit fee. As far as I know they only demand a deposit if they've been stiffed in the past or there is a credit issue. A credit check is performed and whether or not you need a deposit is based on that.
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Get cape... wear cape... fly! |
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needthebox
@sbcglobal.net | I guess being disabled and on a fixed income makes you a bum in their eyes. That's alright, my money is still green with AT&T. |
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needthebox
@sbcglobal.net
| Been enjoying my new U-verse installation, the picture and boxes are great as well as the EPG. No offensive 200.00 fee asked for. Still no response from Metrocast. Some people refer to AT&T as the "dark star"? In my case, Metrocast was the "dark star", AT&T was the Jedi knights wiping out Darth Vader and their oppressive regime. Later, Metrocast. |
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billh491
join:2001-08-09
Pomfret Center, CT
| reply to needthebox
Deathstar with Caps!
»More Specifics On AT&T's Cap Plans
Deathstar when it comes to net neutrality they are the leader of the pack!
ATT tells employees to email congress from home to oppose it.
»news.cnet.com/8301-30686_3-10379360-266.html
There could come a day when if Google does not pay ATT to allow it on their network you will not be able to get to google youtube and gmail but at least you saved a 200.00 refundable deposit.
The only thing that Metrocast did wrong was ask for a deposit based on a credit report and the only thing that ATT did right is not ask for the deposit. Both are legitimate business decisions. But you as the customer got to make the ultimate decision and went with the plan that fit your needs. So choice works it is great.
To bad I don't have a choice the only land line phone I can get is from ATT and over the years I have seen the cost raise with fees to over 30 bucks and I have no extra features just local calls plus 3 bucks for the right to make a long distance phone call for which they will charge me per minute.
I for one can not wait until Metrocast offers phones here in the North so I will have a choice like you do.
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs: | OT, but try a 3rd party VoIP solution. I used Viatalk and now Voipo, both are great and very low cost. |
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billh491
join:2001-08-09
Pomfret Center, CT | reply to needthebox
I don't trust the voip phone companies. If I lived alone I might try them but my wife would not stand for any glitches that these service tend to have. |
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ptrowski
Got Helix?
Premium
join:2005-03-14
Putnam, CT
clubs:
·VOIPo
 ·Metrocast Communic..
 ·AT&T DSL Service
·ViaTalk
| said by billh491 :I don't trust the voip phone companies. If I lived alone I might try them but my wife would not stand for any glitches that these service tend to have. Understandable, but for me Voipo has been pretty much rock solid. And at about $240 for 2 years of service it's a nice option. Just a thought. I have used voip for the past 6-7 years and only had a landline when AT&T required it for DSL.
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"So, Lone Starr, now you see that evil will always triumph because good is dumb."
Have you been touched by his noodly appendage? »www.venganza.org |
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nelamvr6
High-End Headphoniac
Premium
join:2000-11-28
New London, CT
clubs: | I've been using VOIP for years and have had very few problems. |
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needthebox
@sbcglobal.net
| reply to billh491
You state " The only thing that Metrocast did wrong was ask for a deposit based on a credit report and the only thing that ATT did right is not ask for the deposit." I can't say I agree completely - for years SNET and AT&T fought for the rights to provide services such as television, but the cable (monopoly) companies fought them tooth and nail. Let's not forget who built the phone lines, it was the telephone companies, not the cable companies. So according to the cable companies for them to provide dialtone they should be provided with access to a network they contributed nothing to and would have no responsibilities for maintenance after one of their technicians did something to screw up that network? Oh, by the way, while having this access to a network they did nothing to establish, they want to keep the monopoly they have on their own television network? The cable companies have had it their own way for way too long, now that the telephone companies are finally able to compete fairly, let's see if Metrocast (and others) can keep their inflated prices where they are now.
You did not include all my reasons for leaving Metrocast, you state "The only thing that Metrocast did wrong was ask for a deposit based on a credit report" You completely overlooked my statements earlier. 1."I was attempting to record the Nascar Nationwide Series race today on my Panasonic DMR-ES40V - it was unwatchable as the video and audio was breaking up and a small black screen kept popping up on the left that said "no signal - The service does not work properly without the box, so I am not receiving the service at the same level as you. Why would I pay the same for a lower level of service? I should be paying LESS for the service, not more. It is not right I should have to pay a nonrefundable deposit of $200.00 down to correct an issue caused by Metrocasts' system.".
2."On the other hand a relative of mine had an ongoing issue with Metrocast service. The signal had lines all through it and the audio was breaking up. Three separate technicians came out and said they fixed the problem, they had not. I took every wire off of the tv's and vcrs in the house and tried just a basic cable connected to three different tvs, the problem remained. Finally a midlevel engineer came out with an installation technician. He had the tech rerun all the same tests, and we were told "the problem is with your equipment".
I stated this cannot be as if you connect any one of the tv's or vcrs to a Metrocast cable connection at the neighbors the video is fine. I convinced the middle level engineer to replace the wire running from the incoming splitter coming into the house that ran through the wall and supplied all the tv's in the house. He reluctantly agreed, saying "if this doesn't eliminate the problem would you agree the problem is with your equipment?" I agreed. The moment the tech replaced the wire with a new one and the connections were made the problem was GONE!
3."I now have a neighbor with Metrocast who ever since the switch to digital experiences a green-black screen and loss of audio every time someone in the neighborhood receives a cellphone call. Also, their inability to keep the sound level the same between channels is ridiculous. Your comment about "they cant get one service right" is exactly why I am leaving Metrocast. You pay too much to have their services compared to their competition and they constantly mess up the system. "
4. I almost forgot, I never once got a reply from Metrocast about my problem - I have received two calls from AT&T asking about my satisfaction with their service, (it has been excellent) they even gave me credit for sending my wireless-capable dsl modem back (even sent me a box with the return address at no charge since I had lost my original) and dropped the monthly price from $94.00 to $89.00, on Thanksgiving weekend their U-450 service will be free - HBO, Showtime, The Movie Channel, etc..etc.. did I mention I got $250.00 for switching from Metrocast? (about $50.00 more than what Expensivecast, oops, Metrocast wanted from me just to GET their box!)
Obviously, as you can see, my decision to leave Metrocast was based on much more than what you stated. |
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billh491
join:2001-08-09
Pomfret Center, CT
| reply to needthebox
Lucky you ATT is providing service to your end of the state. They have no plans to run Uverse out here in NE CT so I guess I will never know.
At least Metrocast is willing to provide service to my end of the state.
BTW cable has had plenty of competition ever heard of Directv or DishTV I have used both instead of Video from Metrocast for years why not try one of those instead of the Death Star? |
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needthebox
@sbcglobal.net
| You say "At least Metrocast is willing to provide service to my end of the state". Comanies have a way of changing their minds also. While having my U-verse installed, the technician doing the work told me Verizon had pulled out of Maine and New Hampshire because it was going to be too expensive to run the fiber-optic cable needed for their own television. He was a former employee of Verizon so I tend to believe him.
I'm not saying this will work for you, but it worked for me - I had been checking the U-verse website for avaiablity for awhile. When I moved, an address two houses from me had the service according to the webbsite, but still the website said service was unavailable for my address. I contacted U-verse via phone and told this situation to the representative who thought it strange.
She offered to do an "address validation" for my address and informed me if after a week I call and the address verification is closed, it means I can get the service. I waited a week, called and was told that it had indeed been closed and I was able to order the U-verse service. Within 3 days I was watching the U-verse service on my tvs.
If icn fact you know there is noone in your area that has the service or there is no plans at all to roll it out in your area, I still would send them an email with your information and they will notify you by email if and when it beccomes available at your location.
I had Dish Network for almost 7 years and was actually very happy with it. The EPG was very userfriendly, they often had videos for $2.99 before they went away, and very frequently had two-week previews of many of the more expensive stations that I could always record onto my combo VCR/DVD player.
The one thing that was very frustrating was whenever bad weather came through I would lose the signal until the weather was better. For those not able to get U-verse yet I would definitely recommend Dish - my cousin had DirectTv, when I asked him why he chose them he said he could get all the pro football games on Sunday, not just the local ones. Definitely a plus.
All companies have their detrcactors and those who would wish it ill will. Look at how many viruses are written just to attack Microsoft and it's products! I made a nice living off supporting Microsoft products until my health detiorated badly, if I could have I would have loved working for Microsoft, it is an innovative company.
Those bashing AT&T as a "death star" may have their reasons, I personally know many who work for the company and are standup members of our communities. Most of them are more than willing to help with a problem and will go beyond what is expected of them to get a job done. I have many horror stories about their management though, so it just goes to show, if you get a good one, do everything possible to hang onto it or support it. |
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billh491
join:2001-08-09
Pomfret Center, CT
| reply to needthebox
I am aware of Verizon selling the rural phone service. They did not want to run lines to a lightly settled area just like ATT thus the reason you have uverse and I don't.
My hatred of ATT started in 1977 when I moved to Texas and I had to work for over an hour to pay for a less than 5 minute call back home. Never mind the charge per month for a phone. I have a phone here that is over 20 years old that I purchased for what I would have paid for 5 months in rent.
And at this time comments from the CEO like "Google is getting a free ride" on ATT's network just make think they are an evil company and given half a chance would ruin the Internet. |
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