kk29j join:2004-05-02 Fort Lauderdale, FL |
kk29j
Member
2009-Oct-26 8:00 pm
[Services] email outage in Ft LauderdaleI am able to send email but not able to receive. Anyone know if the bellsouth incoming servers are down? |
actions · 2009-Oct-26 8:00 pm · (locked) |
dlathem Premium Member join:2000-08-11 Birmingham, AL |
dlathem
Premium Member
2009-Oct-26 8:32 pm
I am having the same problem in Birmingham, Alabama. |
actions · 2009-Oct-26 8:32 pm · (locked) |
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to kk29j
Ditto in Pompano. I keep getting the Password Reject error. Problem has been on & off for me for last few days. They are probably "Yahoo-ing" something. |
actions · 2009-Oct-26 9:01 pm · (locked) |
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Same problem here on Outlook with the e-mail password and sometimes the send/receive error. Mine is back up and working now though. Yahoo! |
actions · 2009-Oct-26 9:16 pm · (locked) |
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to kk29j
Having the same problem here in Louisiana. Keeps asking for the password in outlook. It will send with no problem. |
actions · 2009-Oct-26 9:21 pm · (locked) |
ndt join:2008-08-22 Picayune, MS |
ndt
Member
2009-Oct-26 9:25 pm
said by Missinglink40:Having the same problem here in Louisiana. Keeps asking for the password in outlook. It will send with no problem. Had it happen a couple of times today here too in Miss. |
actions · 2009-Oct-26 9:25 pm · (locked) |
SuperSyncFree Hat, Limit 1 Premium Member join:2002-01-12 |
to kk29j
Maybe the pulled the plug on the legacy server (mail.bellsouth.net)? I just switched mine to pop.att.yahoo.com and smtp.att.yahoo.com along with SSL ports and everything works again. » www.att.com/esupport/art ··· =707,102 |
actions · 2009-Oct-26 9:28 pm · (locked) |
dlathem Premium Member join:2000-08-11 Birmingham, AL |
to kk29j
I just wasted a hour of my life with technical support. The first Customer non service representative wanted to take over my machine. I told her the problem was not with my end, but with their servers. She said she would transfer me to someone who could help. 35 freaking minutes later I am speaking to the computer repair service that charges a fee. He then transferred me back to ATT DSL and a recording informed me that my call could not go through and hung up on me.
I have been back on hold with customer non service for another 15 minutes waiting to speak with someone who knows what the heck to do. I have also tried two chat sessions with the folks telling me to call support on the phone for help.
I rarely have to call Bellsouth for tech support....GOD has it become a cluster (you know what). |
actions · 2009-Oct-26 9:28 pm · (locked) |
heels_fan1.20.09 The start of Socialism Premium Member join:2003-02-07 Columbia, TN |
to kk29j
having trouble here in TN |
actions · 2009-Oct-26 9:51 pm · (locked) |
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to SuperSync
Super Sync, just wait it'll come back. Yahoo is doing a TERRIBLE job managing AT&T's email. If AT&T doesn't lean on Yahoo to fix their problems, they will begin losing customers. |
actions · 2009-Oct-26 10:29 pm · (locked) |
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to kk29j
One of my accounts is fine, the other not. |
actions · 2009-Oct-26 11:12 pm · (locked) |
NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
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to Gump
said by Gump :
Super Sync, just wait it'll come back. Yahoo is doing a TERRIBLE job managing AT&T's email. If AT&T doesn't lean on Yahoo to fix their problems, they will begin losing customers. Did you actually read SuperSync's post? The problem is/was with pop mail retrieval from mail.bellsouth, not from pop.att.yahoo.com. The pop.att.yahoo.com email server is/was working OK. The only problem with the att.yahoo email servers is that their restrictive policy on the use of "from" and "reply-to" addresses going through smtp.att.yahoo.com makes using that server as a sendmail smarthost a PITA (if not impossible). Fortunately, AT&T has not (yet) cutoff access to mail.bellsouth for outbound SMTP. |
actions · 2009-Oct-26 11:59 pm · (locked) |
NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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to Gump
said by Gump :
Super Sync, just wait it'll come back. Yahoo is doing a TERRIBLE job managing AT&T's email. While the Yahoo! POP3 servers used for AT&T email flake out on occasion, that has never hampered me. I run a local mail server which polls the Yahoo! POP3 accounts. If the server encounters a login error, it just skips that session and move on. The server logs show very few login errors to 'smtp.att.yahoo.com:465'. Possibly enough for an end user accessing with a client to see a problem; but I access my email on the local server. Never had a login error on the local end, and all email I have expected has arrived. That said, I do detest Yahoo! for their SMTP message submission policy, and the other shenanigans they have pulled with AT&T (and, previously, SBC) subscribers. |
actions · 2009-Oct-27 3:20 am · (locked) |
dlathem Premium Member join:2000-08-11 Birmingham, AL |
to kk29j
I had to give up on ATT Customer Non Support last night. I am calling them this morning to flat out ask if the mail.bellsouth.net POP and SMTP are being pulled, or is there an actual problem. I do not have high hopes of being able to get a straight answer. |
actions · 2009-Oct-27 8:42 am · (locked) |
burris Premium Member join:2000-08-22 Palm Beach Gardens, FL |
burris
Premium Member
2009-Oct-27 8:49 am
I'm still on legacy and with each attempt to get email, the password not accepted window comes up, then goes away by itself and the mail comes in.?? |
actions · 2009-Oct-27 8:49 am · (locked) |
dlathem Premium Member join:2000-08-11 Birmingham, AL |
to kk29j
Perhaps the pop.bellsouth.net has multiple personalities!
I am now 30 minutes into a support call and I have yet to speak to anyone who can answer my question and I am on my third CSR. |
actions · 2009-Oct-27 9:01 am · (locked) |
dlathem |
dlathem
Premium Member
2009-Oct-27 9:32 am
Support call ended in failure after 50 minutes. I was transferred to the repair for a fee area once again after talking with three CSRs. I was asked what the problem was and I asked my simple question about whether or not the bellsouth mail servers were being shut down. I was asked who I had talked with so far. When I gave the list "Blain" just hung up on me.
The Bellsouth/ATT Customer Service is useless. Despite their claims of being in the US, none of the CSRs could speak English well enough for me to understand what they were saying without asking repeatedly what they said. |
actions · 2009-Oct-27 9:32 am · (locked) |
mikes60My Paradise Premium Member join:2001-07-31 Boynton Beach, FL |
to kk29j
Re: BellSouth/AT&T EmailWell I guess it's time for my quarterly rant.........
I still have trouble understanding how anyone, who depends on email, puts up with the email service from BellSouth/AT&T.
It has been a continuing nightmare for as long as I've been around here- about 8 years.
There are so many alternate services available- both free and very inexpensive. I pay about $12.00 a year, including my own domain, and haven't had a problem in years.
Even if you pay a minimum amount, it has to be less than value of the time someone spends here complaining.
Just my 2 cents worth, but ISPs are never going to give you reliable email service. |
actions · 2009-Oct-27 10:03 am · (locked) |
1 edit |
to kk29j
Re: [Services] email outage in Ft LauderdaleUPDATE: I changed my mail client settings to the new YAHOO server settings, and now everything works for me.
(deleted link) |
actions · 2009-Oct-27 11:57 am · (locked) |
dlathem Premium Member join:2000-08-11 Birmingham, AL |
dlathem
Premium Member
2009-Oct-27 12:37 pm
Forced Migration
I was able to call a local ATT executive I know who got someone in the DSL support center here to call me back.
Apparently, my account was on the list to be migrated last night. No doubt, many of you were also on that list.
To use Eudora I must now point to a different POP and SMTP server and use different ports. The mail.bellsouth.net server is not being taken off line. They will still allow business accounts to use it. However, I am told that the mail.bellsouth.net can continue to be used for SMTP by anyone even those who have been force migrated.
The question have is will I be able to access my email from these new mail servers. While ATT has force migrated my account I have not completed the migration process online. I have not done this because they require specific personal information that I am not prepared to provide and they have no business with. |
actions · 2009-Oct-27 12:37 pm · (locked) |
NormanSI gave her time to steal my mind away MVM join:2001-02-14 San Jose, CA TP-Link TD-8616 Asus RT-AC66U B1 Netgear FR114P
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said by dlathem:The question have is will I be able to access my email from these new mail servers. While ATT has force migrated my account I have not completed the migration process online. I have not done this because they require specific personal information that I am not prepared to provide and they have no business with. If you have been migrated, whether voluntarily, or involuntarily, your access will be via 'pop.att.yahoo.com:465' for email clients. Whether you will be able to use 'mail.yahoo.com' depends upon how completely a force migration is. Easy test: Try to access 'my.att.net'. If you get the following: Log in failed.
... you are migrated. Screen shot is the result of my attempt to log in using my 'pacbell.net' ID.
You have already given that information to AT&T (Bellsouth). They have it; odds are, in the forced migration, they are sharing it with Yahoo!. Read the AT&T Privacy Policy, it might offer some clues.
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actions · 2009-Oct-27 2:33 pm · (locked) |
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to bassmedic
This link goes to a help submission page...no article. I love how AT&T made sure all its customers were well-informed ahead of time... -Bruce |
actions · 2009-Oct-27 2:45 pm · (locked) |
bcfromfl |
to NormanS
I can access my.att.net just fine, so I guess I haven't been migrated. However, switching my POP3 from bellsouth to yahoo yields no results...still get request for passwords that it won't accept. Yet, sometimes using bellsouth for POP3 at least gets mail through our dominant account -- even though we get a failure message.
In all our years as a customer, this is most definitely the worst screw-up. Given the experiences of other forum members to call CS, I won't even attempt that route.
-Bruce |
actions · 2009-Oct-27 3:04 pm · (locked) |
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Same story here. No email, tried changing settings. Not working. |
actions · 2009-Oct-27 3:34 pm · (locked) |
NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
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to dlathem
said by dlathem:Perhaps the pop.bellsouth.net has multiple personalities! It does: C:\>nslookup mail.bellsouth.net
Server: dcs-srv.dcs-net
Address: 192.168.10.2
Non-authoritative answer:
Name: mail.bellsouth.net
Addresses: 204.127.217.17, 207.115.11.17
C:\>nslookup pop.bellsouth.net
Server: dcs-srv.dcs-net
Address: 192.168.10.2
Non-authoritative answer:
Name: pop.bellsouth.net
Addresses: 204.127.217.17, 207.115.11.17
Plus, for several months following the first round of forced migrations, mail.bellsouth.net and pop.bellsouth.net mirrored pop.att.yahoo.com and the servers could be used interchangeably for pop3 email retrieval. It would appear that situation was possibly an accident/oversight that has now been rectified. |
actions · 2009-Oct-27 3:34 pm · (locked) |
Sam55 join:2005-11-16 Liberty, SC |
to bcfromfl
If you are using outlook express you need click on the advanced tab.
1-make sure the boxes next to this server requires a secure connection (SSL) is checked for both outgoing mail, and incoming mail.
2-Outgoing mail (smtp) should be changed from 25 to 465
3-Incoming mail (pop3) should be changed from 110 to 995 |
actions · 2009-Oct-27 3:40 pm · (locked) |
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I use Eudora -- just checked and I don't have those options.
-Bruce |
actions · 2009-Oct-27 3:51 pm · (locked) |
NetFixerFrom My Cold Dead Hands Premium Member join:2004-06-24 The Boro Netgear CM500 Pace 5268AC TRENDnet TEW-829DRU
1 edit |
NetFixer
Premium Member
2009-Oct-27 3:59 pm
said by bcfromfl:I use Eudora -- just checked and I don't have those options. Eudora may change the ports automatically if you select SSL. Many (if not most) email clients do so. Outlook (Express) is just notorious for not automatically changing the SMTP port from the default port 25 to port 465 when you select the server type as SSL. Also (I just checked again to be sure), the att.yahoo.com email servers currently also accept using the standard port 110 for pop email retrieval and port 25 for smtp if you do not select the server type as SSL. When AT&T first started using the Yahoo! servers, you would get a nastygram from Yahoo! if you did not use SSL. I think that a lot of portable devices have problems with setting up email to use SSL, and that prompted a (temporary?) change in that policy. Here is a sample of the Yahoo! SSL nastygram, but they don't seem to be sending them out anymore:
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actions · 2009-Oct-27 3:59 pm · (locked) |
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to bcfromfl
Thanks. I deleted the link. Another poster has provided the info.
Yes, wasn't it nice of AT&T to let us all know of the changes? |
actions · 2009-Oct-27 4:32 pm · (locked) |
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to kk29j
If you changed the servers and port numbers like it said and it still doesn't work make sure your username is correct. Before it was like this.....
username
Now it has to be like this.....
username@bellsouth.net
You have to do this at "server settings" - "user name" AND "Outgoing Server (SMTP)" - "user name and password" |
actions · 2009-Oct-27 4:44 pm · (locked) |