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xenoc

join:2009-10-26
Sugar Land, TX

Unreliable and slow connection

Click for full size
Windstream internet connection has been extremely unreliable for me for the last 2-3 months. I'm having to constantly reset the dsl modem every single day, even several times a day. This is getting very irritating.. Once I start downloading a file, even a small simple file, the whole connection goes to a crawl.

Currently using Speedstream 5200 and using Linksys WRT54G2 V1 router.

Any help would be appreciated.

Thanks
Xenoc


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA

Goto to »192.168.254.254 (user and pass is admin admin) and Click on "Status and Statistics" then "DSL" and screen shoot the Stats then goto ATM/AAL and do the same then post them here.


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
Here ya go.

Xenoc

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
nt


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA

1 edit

Can you run a speed test then post the stats, also let the modem run for 12-24hrs then post them again, thanks.


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
DSL Status/Statistics

DSL Status
Status ATU-C Current Tx Rate
(bits/sec) ATU-R Current Tx Rate
(bits/sec)
UP 3584000 384000

DSL Statistics (accumulated at 15 minute intervals)
System
Time Tx
CRC Tx
FEC Rx
CRC Rx
FEC LOS SEF LOS
(sec) SEF
(sec) Err
(sec) Rx
(blocks) Tx
(blocks) SNR Atten.
21:17:59 0 0 34 0 0 0 0 0 6 0 0 7.0 54.5
21:17:53 0 0 3209 0 0 0 0 0 766 0 0 7.0 54.5
21:02:51 4 68 1427 0 0 0 0 0 532 0 0 11.5 54.5
20:47:49 0 0 56 0 0 0 0 0 34 0 0 8.0 54.5
20:32:48 0 0 5 0 0 0 0 0 5 0 0 9.0 54.5
20:17:46 0 0 4 0 0 0 0 0 3 0 0 5.5 54.5
20:02:45 0 0 4 0 0 0 0 0 4 0 0 5.5 54.5
19:47:43 0 0 4 0 0 0 0 0 4 0 0 8.5 54.5
19:32:43 0 0 8 0 0 0 0 0 8 0 0 6.5 54.5
19:17:41 0 0 10 0 0 0 0 0 4 0 0 8.0 54.5
19:02:41 0 0 10 0 0 0 0 0 9 0 0 7.5 54.5
18:47:39 0 0 3 0 0 0 0 0 3 0 0 6.0 54.5
18:32:37 0 0 1 0 0 0 0 0 1 0 0 9.0 54.5
18:17:35 0 0 5 0 0 0 0 0 5 0 0 9.0 54.5
18:02:33 0 0 8 0 0 0 0 0 7 0 0 8.0 54.5
17:47:33 0 0 2 0 0 0 0 0 2 0 0 9.0 54.5
17:32:31 0 0 3 0 0 0 0 0 3 0 0 9.0 54.5
17:17:29 0 0 3 0 0 0 0 0 3 0 0 9.0 54.5
17:02:27 0 0 5 0 0 0 0 0 4 0 0 9.5 54.5
16:47:25 0 0 7 0 0 0 0 0 7 0 0 2.0 54.5
16:32:25 0 0 4 0 0 0 0 0 4 0 0 9.0 54.5
16:17:23 0 0 7 0 0 0 0 0 4 0 0 8.5 54.5
16:02:21 0 0 9 0 0 0 0 0 2 0 0 9.0 54.5
15:47:19 0 68 9 0 0 0 0 0 5 0 0 9.0 54.5
15:32:18 0 0 0 0 0 0 0 0 0 0 0 8.5 54.5
15:17:18 0 0 2 0 0 0 0 0 2 0 0 9.0 54.5
15:02:17 0 0 0 0 0 0 0 0 0 0 0 7.0 54.5
14:47:16 0 0 1 0 0 0 0 0 1 0 0 5.5 54.5
14:32:15 0 0 2 0 0 0 0 0 2 0 0 6.5 54.5
14:17:14 0 0 27 0 0 0 0 0 23 0 0 7.5 54.5
14:02:12 0 0 1 0 0 0 0 0 1 0 0 7.0 54.5
13:47:10 0 0 2 0 0 0 0 0 2 0 0 8.5 54.5
13:32:08 0 0 3 0 0 0 0 0 3 0 0 7.5 54.5
13:17:07 0 0 5 0 0 0 0 0 5 0 0 7.0 54.5
13:02:06 0 0 0 0 0 0 0 0 0 0 0 7.0 54.5
12:47:05 0 0 11 0 0 0 0 0 6 0 0 6.5 54.5
12:32:03 0 0 4 0 0 0 0 0 3 0 0 7.0 54.5
12:17:01 0 0 0 0 0 0 0 0 0 0 0 7.0 54.5
12:01:59 0 0 2 0 0 0 0 0 1 0 0 5.5 54.5
11:46:58 0 0 3 0 0 0 0 0 3 0 0 6.0 54.5
11:31:57 0 0 4 0 0 0 0 0 3 0 0 8.0 54.5
11:16:55 0 0 3 0 0 0 0 0 3 0 0 7.5 54.5
11:01:53 0 0 3 0 0 0 0 0 3 0 0 8.0 54.5
10:46:51 0 0 2 0 0 0 0 0 2 0 0 6.5 54.5
10:31:50 0 0 3 0 0 0 0 0 3 0 0 7.0 54.5
10:16:49 0 0 3 0 0 0 0 0 3 0 0 6.5 54.5
10:01:47 0 0 1 0 0 0 0 0 1 0 0 4.5 54.5
09:46:45 0 0 2 0 0 0 0 0 2 0 0 7.5 54.5
09:31:44 0 0 3 0 0 0 0 0 3 0 0 8.0 54.5
09:16:42 0 0 4 0 0 0 0 0 4 0 0 9.0 54.5
09:01:41 0 0 4 0 0 0 0 0 4 0 0 8.5 54.5
08:46:39 0 0 30 0 0 0 0 0 23 0 0 11.5 54.5
08:31:37 0 0 3 0 0 0 0 0 3 0 0 11.5 54.5
08:16:36 0 0 6 0 0 0 0 0 5 0 0 12.0 54.5
08:01:34 0 0 4 0 0 0 0 0 4 0 0 11.5 54.5
07:46:33 0 0 2 0 0 0 0 0 1 0 0 12.0 54.5
07:31:31 0 0 1 0 0 0 0 0 1 0 0 11.0 54.5
07:16:29 0 0 0 0 0 0 0 0 0 0 0 11.5 54.5
07:01:28 0 0 1 0 0 0 0 0 1 0 0 11.5 54.5
06:46:26 0 0 2 0 0 0 0 0 2 0 0 11.5 54.5
06:31:25 0 0 0 0 0 0 0 0 0 0 0 12.0 54.5
06:16:23 0 0 0 0 0 0 0 0 0 0 0 12.0 54.5
06:01:21 0 0 0 0 0 0 0 0 0 0 0 12.0 54.5
05:46:20 0 0 2 0 0 0 0 0 2 0 0 11.5 54.5
05:31:18 0 0 2 0 0 0 0 0 2 0 0 11.5 54.5
05:16:17 0 0 0 0 0 0 0 0 0 0 0 12.0 54.5
05:01:15 0 0 0 0 0 0 0 0 0 0 0 12.0 54.5
04:46:14 0 0 0 0 0 0 0 0 0 0 0 12.5 54.5
04:31:12 0 0 2 0 0 0 0 0 2 0 0 10.0 54.5
04:16:10 0 0 0 0 0 0 0 0 0 0 0 12.5 54.5
04:01:09 0 0 3 0 0 0 0 0 3 0 0 11.0 54.5
03:46:07 0 0 0 0 0 0 0 0 0 0 0 11.0 54.5
03:31:06 0 0 3 0 0 0 0 0 3 0 0 11.5 54.5
03:16:04 0 0 1 0 0 0 0 0 1 0 0 10.5 54.5
03:01:02 0 0 0 0 0 0 0 0 0 0 0 12.0 54.5
02:46:01 0 0 2 0 0 0 0 0 2 0 0 11.5 54.5
02:30:59 0 0 0 0 0 0 0 0 0 0 0 11.5 54.5
02:15:58 0 0 3 0 0 0 0 0 2 0 0 10.5 54.5
02:00:56 0 0 2 0 0 0 0 0 2 0 0 11.0 54.5
01:45:54 0 0 1 0 0 0 0 0 1 0 0 11.0 54.5
01:30:53 0 0 5 0 0 0 0 0 5 0 0 11.0 54.5
01:15:51 0 0 4 0 0 0 0 0 4 0 0 11.0 54.5
01:00:50 0 0 3 0 0 0 0 0 3 0 0 11.5 54.5
00:45:48 0 0 4 0 0 0 0 0 4 0 0 12.0 54.5
00:30:47 0 0 2 0 0 0 0 0 2 0 0 12.0 54.5
00:15:46 1 0 11 0 0 0 0 0 12 0 0 11.5 54.5
Totals 5 136 5031 0 0 0 0 0 1598 0 0 N/A N/A

Just did another speed test right before saving this post and
the speed went down. It was running fairly stable today til now.
Seems it only happens during prime time or something. 1185kbs was done before this posted was started and then 968kbs was
just done 2 mins ago. The dsl connection speed is supposed to be 3000kbs.

Xenoc

Saku27

join:2009-09-03
Sugar Land, TX

You seem to be having the same issue as me, I'm also in Sugar Land. You can see my previous thread here »Latency / Slowness Issues

My issues appeared to have been resolved for the past few weeks, but started again this weekend. A tech is monitoring my line right now, so hopefully they can figure what's going on.


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
About 2 hours later, trying to download a 35mb file and the download is taking forever. This also caused me to lose my connection with a mmoprg game.


Napsterbater
Meh
Premium,MVM
join:2002-12-28
Milledgeville, GA

Your SNR Is to low, you need 11ish or more, did you send a PM to Windstream See Profile wiht your DSL lines telephone number?


xenoc

join:2009-10-26
Sugar Land, TX

said by Napsterbater:

Your SNR Is to low, you need 11ish or more, did you send a PM to Windstream See Profile wiht your DSL lines telephone number?
Just sent a pm to Windstream.

Xenoc

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

I had to reset the modem. The snr is back up to 10.5, but went down to 9.0. Seems to fluctuate between 9.0 and 10.5.

Xenoc



Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

xenoc - We got your PM and from looking at your account, your modem is trained up with a 5db noise margin on the downstream. This will definitely cause some problems for you. We'd like to schedule a field dispatch in order to investigate the issue. Send us another PM or reply in this thread if you'll be available today.
--
We're here to help! wci.broadbandhelp@windstream.com



Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

xenoc - It looks like the ticket was worked on time and from the field tech's notes, he replaced a faulty modem for you. Your noise margins are now showing as a stable 12db down. Let us know if you're still having any problems.

48893-M
--
We're here to help! wci.broadbandhelp@windstream.com


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

So far so good. No longer does it stay bogged down once it get bogged down. Thanks for your help!

Xenoc



Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

xenoc -- sounds excellent. Please let us know if we can be of assistance for you in the future!

48893 (C)
--
We're here to help! wci.broadbandhelp@windstream.com


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
Well, I spoke too soon. The bandwidth is currently bogged down like with the old dsl modem. Resetting the modem did not fix this issue which is odd. Going to try the modem directly connected to the computer and see what rate I get. Possibly the weather is affecting the connection that's going through my area.

DSL Status
Status ATU-C Current Tx Rate
(bits/sec) ATU-R Current Tx Rate
(bits/sec)
UP 3579000 381000

DSL Statistics (accumulated at 15 minute intervals)
System
Time Tx
CRC Tx
FEC Rx
CRC Rx
FEC LOS SEF LOS
(sec) SEF
(sec) Err
(sec) Rx
(blocks) Tx
(blocks) SNR Atten.
00-00-0000 06:29:45 0 0 13 0 0 0 0 0 13 40489 40488 11.5 57.0
00-00-0000 06:18:20 0 0 15 0 0 0 0 0 9 53432 53433 11.0 57.0
00-00-0000 06:03:16 0 0 56 0 0 0 0 0 19 53420 53420 11.0 57.0
00-00-0000 05:48:13 0 0 60 0 0 0 0 0 9 53421 53421 11.0 57.0
00-00-0000 05:33:09 0 0 10 0 0 0 0 0 9 53420 53420 11.0 57.0
00-00-0000 05:18:05 0 0 1 0 0 0 0 0 1 53432 53432 11.0 57.0
00-00-0000 05:03:01 0 0 11 0 0 0 0 0 10 53435 53434 11.0 57.0
00-00-0000 04:47:57 0 0 37 0 0 0 0 0 26 53434 53435 13.0 57.0
00-00-0000 04:32:53 0 0 69 0 0 0 0 0 21 53435 53435 11.5 57.0
00-00-0000 04:17:49 0 0 166 0 0 0 0 0 32 53435 53435 11.0 57.0
00-00-0000 04:02:45 2 0 87 0 0 0 0 0 49 53423 53422 11.0 57.0
00-00-0000 03:47:41 0 0 153 0 0 0 0 0 88 53423 53424 11.0 57.0
00-00-0000 03:32:37 0 0 192 0 0 0 0 0 86 53436 53436 11.0 57.0
00-00-0000 03:17:33 0 0 192 0 0 0 0 0 100 53422 53422 11.0 57.0
00-00-0000 03:02:29 0 0 161 0 0 0 0 0 92 53447 53447 11.5 57.0
00-00-0000 02:47:25 0 0 358 0 0 0 0 0 201 53423 53423 10.5 57.0
00-00-0000 02:32:21 0 0 423 0 0 0 0 0 215 53421 53421 11.0 57.0
00-00-0000 02:17:18 0 0 416 0 0 0 0 0 203 53435 53435 12.0 57.0
00-00-0000 02:02:14 1 0 153 0 0 0 0 0 91 53410 53410 13.0 57.0
00-00-0000 01:47:10 0 0 53 0 0 0 0 0 36 53422 53422 13.5 57.0
00-00-0000 01:32:06 0 0 87 0 0 0 0 0 54 53422 53422 13.5 57.0
00-00-0000 01:17:02 0 0 19 0 0 0 0 0 18 53452 53452 13.5 57.0
00-00-0000 01:01:58 0 0 4 0 0 0 0 0 4 53410 53410 13.5 57.0
00-00-0000 00:46:54 0 0 14 0 0 0 0 0 11 53422 53422 13.5 57.0
00-00-0000 00:31:51 0 0 15 0 0 0 0 0 13 53421 53421 13.5 57.0
00-00-0000 00:16:47 0 0 18 0 0 0 0 0 17 56172 56172 13.5 57.0
Totals 3 0 2783 0 0 0 0 0 1427 1378914 1378914 N/A N/A

Xenoc

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

I'm still having issues with the internet connection.

Below is the speedtest ever since the dsl modem was replaced. Resetting the modem and router is not fixing the issue at all now.

del 05-11-2009 10:41 PM java speedtest 225 Kbps 322 Kbps California, USA windstream.net more
del 05-11-2009 10:39 PM Line quality 0% loss latency 51.7ms more
del 05-11-2009 10:34 PM flash speedtest 155 Kbps 325 Kbps Comcast (Denver CO) windstream.net more
del 05-11-2009 10:28 PM flash speedtest 221 Kbps 305 Kbps Comcast (Denver CO) windstream.net more
del 05-11-2009 10:27 PM flash speedtest 238 Kbps 372 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 05-11-2009 10:18 PM flash speedtest 264 Kbps 273 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 05-11-2009 10:05 PM flash speedtest 184 Kbps 411 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 05-11-2009 10:08 PM Line quality target IP does not respond to ICMP ping more
del 05-11-2009 10:03 PM flash speedtest 121 Kbps 98 Kbps Comcast (Denver CO) windstream.net more
del 05-11-2009 09:50 PM flash speedtest 176 Kbps 392 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 05-11-2009 02:45 PM flash speedtest 2249 Kbps 232 Kbps Comcast (Denver CO) windstream.net more
del 05-11-2009 11:55 AM flash speedtest 2176 Kbps 209 Kbps Comcast (Denver CO) windstream.net more
del 05-11-2009 01:04 AM flash speedtest 429 Kbps 258 Kbps Comcast (Denver CO) windstream.net more
del 05-11-2009 12:27 AM flash speedtest 1257 Kbps 283 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 11:56 PM flash speedtest 1601 Kbps 257 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 11:47 PM flash speedtest 698 Kbps 314 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 11:44 PM flash speedtest 1955 Kbps 316 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 11:39 PM flash speedtest 1318 Kbps 322 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 11:32 PM flash speedtest 951 Kbps 344 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 04-11-2009 11:22 PM flash speedtest 917 Kbps 359 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 04-11-2009 11:15 PM flash speedtest 1074 Kbps 325 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 11:09 PM flash speedtest 325 Kbps 323 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 10:59 PM flash speedtest 315 Kbps 308 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 10:45 PM Line quality 15% loss latency 50.9ms more
del 04-11-2009 10:40 PM flash speedtest 441 Kbps 316 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 10:27 PM flash speedtest 188 Kbps 267 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 04-11-2009 10:19 PM flash speedtest 218 Kbps 354 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 04-11-2009 10:16 PM flash speedtest 142 Kbps 324 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 04-11-2009 10:10 PM flash speedtest 406 Kbps 288 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 09:46 PM flash speedtest 205 Kbps 307 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 09:36 PM flash speedtest 656 Kbps 306 Kbps Comcast (Washington DC VA) windstream.net more
del 04-11-2009 09:34 PM flash speedtest 283 Kbps 323 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 04-11-2009 09:30 PM flash speedtest 358 Kbps 80 Kbps Comcast (Denver CO) windstream.net more
del 04-11-2009 09:29 PM flash speedtest 327 Kbps 337 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 01-11-2009 09:49 PM flash speedtest 1928 Kbps 319 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 01-11-2009 05:02 PM flash speedtest 2453 Kbps 334 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 01-11-2009 03:48 PM flash speedtest 2944 Kbps 308 Kbps Comcast (Denver CO) windstream.net more
del 01-11-2009 03:45 PM flash speedtest 2647 Kbps 358 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 01-11-2009 03:28 PM flash speedtest 88 Kbps 357 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 01-11-2009 03:08 PM flash speedtest 79 Kbps 339 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 05:05 PM flash speedtest 2657 Kbps 359 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 02:08 PM flash speedtest 1573 Kbps 453 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 12:51 PM flash speedtest 2533 Kbps 321 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 10:13 AM flash speedtest 2610 Kbps 290 Kbps Comcast (Denver CO) windstream.net more
del 30-10-2009 01:21 AM flash speedtest 2755 Kbps 375 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 12:43 AM flash speedtest 2803 Kbps 375 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 12:16 AM flash speedtest 1916 Kbps 369 Kbps TekSavvy Solutions Inc (Toronto ON) windstream.net more
del 30-10-2009 12:04 AM flash speedtest 1279 Kbps 354 Kbps TekSavvy Solutions Inc (Toronto ON)

Xenoc



Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

xenoc - Would you be able to post a copy of your modem logs along with a speed test from speedtest.windstream.net and a trace route when the problem is occurring so we can try and determine where the problem lies? Currently your noise margins and sync rates look great and we're getting around 20ms ping times to your modem.

48893
--
We're here to help! wci.broadbandhelp@windstream.com



Windstream
Premium,VIP
join:2009-03-31
Twinsburg, OH
kudos:38

xenoc - We haven't heard anything from you and wanted to see if you were still having problems.
48893 - M
--
We're here to help! wci.broadbandhelp@windstream.com


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
Click for full size
Click for full size
Looks like I'm still having issues with the connection. It still stays bogged down once it gets bogged. Issue seems to come and go, seems to work fine for couple of days then issue comes back til next day which is irritating. I'm mostly using brigeded mode. Took the dsl modem out of bridged mode and bandwidth is still extremely slow.

System
Time Tx
CRC Tx
FEC Rx
CRC Rx
FEC LOS SEF LOS
(sec) SEF
(sec) Err
(sec) Rx
(blocks) Tx
(blocks) SNR Atten.
00-00-0000 00:38:39 0 0 0 0 0 0 0 0 0 20526 20526 11.0 57.0
00-00-0000 00:32:51 0 0 0 0 0 0 0 0 0 53384 53384 11.0 57.0
00-00-0000 00:17:48 0 0 0 0 0 0 0 0 0 60985 60985 11.0 57.0
Totals 0 0 0 0 0 0 0 0 0 134895 134895 N/A N/A

ATM Status
Status Uptime
(hh:mm:ss) Max. Theoretical Speed
(bits/sec)
UP 00:39:22 3579000

ATM Statistics
Octets Cells PDU Counters
Unicast Non-Unicast Total Dropped Errors Invalid Queued
Tx 8367334 174319 25301 0 25301 0 0 N/A 0
Rx 23086081 480960 35390 0 35390 0 3005 0 N/A

ATM/AAL Status/Statistics
VPI/VCI Protocol Admin
Status Oper
Status Tx-Rate
(kbps) Rx-Rate
(kbps) Tx-PDUs Rx-PDUs Tx-Errs Rx-Errs
0/35 PPPoE UP UP 381 3579 25301 35390 0 3005

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
After an hour, the connection went back to its full speed. The same thing happened the last time I reported the issue the other day. Seems I have to stop doing whatever I'm doing and let it sit there for a bit and it'll regain its full bandwidth capacity.

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
Click for full size
2nd night in a row and having issues with low bandwidth. Guess it doesn't matter if I'm in bridged mode or not. And seems to be mostly an issue after 4 or 5pm or during prime time.

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Received a call from Windstream yesterday; they said they found the culprit but no idea if they fixed it or not. They said it was an outside line that was causing the issues.

xenoc


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
  
Click for full size
Update on dsl connection: Last 2 days seem to be running fine, did get 1 speed report at around 1.5Mbps. However, after getting home from work and ran speedtest tonight, ended up on the low end. Ran 2nd speedtest about 15 mins later and went lower.

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
 
Connection is currently pretty bad. Web pages are loading extremely slow. In fact, it took several minutes before the speed tests actually started running.


Mr Smith

@fugro.com
reply to xenoc

The problem still persist? Does this happen happen after 6pm?


xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
Click for full size
Click for full size
 
More speedtest results. This time the speedtest was done directly from the DSL Modem. Laptop connected directly into the DSL modem with a brand new network cable. See screenshots of speedtest results.

xenoc

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

More test results, these are with the router hooked back up.

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

 
 
Still having issues with the dsl connection. Issue only happens during prime time for some reason.

xenoc

xenoc

join:2009-10-26
Sugar Land, TX
reply to xenoc

Click for full size
 
 
DSL Connection is still horrible during prime time. Never any problem outside of prime time.