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Forums » Tech and Talk » OS and Software » Microsoft Help » Microsoft Security Essentials Freezes Computer On Windows 7!
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[WIN7] Windows 7 and Seagate DiscWizard »
« Heads up Upgraders win7upgrd NOT BOOTABLE  
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amark

join:2001-02-09
94045

Microsoft Security Essentials Freezes Computer On Windows 7!

I nstalled above on Windows 7 and froze computer and kept freezing on restart. Finally in safe mode was able to do a system restore to get back on. Took off Zone Alarms anti virus program and still froze. Is there a solution? I need an anti virus program that is free. It looks like I am not the only person this has happened to. I have yet to find a solution. Help appreciated, thanks.
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS

I've had no problems with MS security Essentials with my 3 Windows 7 installs. I just recently dumped Mcafee for Security Essentials and have been pleased with it. Especially since I have 10 months left on my six Mcafee licenses. I have no plans on going back to Mcafee. MS Security Essentials has been that good.


Cudni
La Merma - Vigilado
Premium,MVM
join:2003-12-20
Someshire

reply to amark
can you review errors in eventviewer logs and or generate System Health Report as there might some underlying issue causing the problems
»www.windows7hacker.com/index.php···feature/

Cudni
--
"what we know we know the same, what we don't know, we don't know it differently."
Help yourself so God can help you.
Microsoft MVP, 2006 - 2009


Technogeez
Gone but not forgetting
Premium
join:2007-01-20
·AT&T U-Verse
·Verizon FIOS

reply to amark
said by amark See Profile :

Took off Zone Alarms anti virus program and still froze.
Did you take off the Zone Alarm before or after you installed MSE?
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Read your contract and TOS before signing anything.


granny60

join:2002-08-01
Oriental, NC

reply to amark
This sounds similar to what has been going on with my computer. I removed AVG thinking it was the reason computer was hanging on restart or shutdown . Only way to reboot was push the power button til it shutdown the system and then power back up. Boots back up and no error message that Windows was improperly shutdown. I'm just hoping that Microsoft will have a fix for this. I've done research and it seems as if this was going on during the beta testing down the line.

By the way; I've done all the suggested things such as clean boot, etc. In safe mode everything shuts down and restarts as it should.
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aaronwt
Premium
join:2004-11-07
Woodbridge, VA
reply to amark
I have six machines running Win 7 now. I did three more of my systems this weekend. So I have four 64 bit and two 32 bit installs.
All of them have no problems running MS Security Essentials.


not quite right
I'm not cool enough to be a Mac person

join:2001-06-23
Puyallup, WA
reply to amark
4 Machines running 7 x64 and MS Security Essentials with no issues.
--
"Not many people know this, but I happen to be quite famous."


PCInTech
In another place and time.
Premium
join:2004-06-07
Massena, NY
clubs:
reply to amark
I'm just curious, are you SURE you installed the correct VERSION of MSE for your OS?


aaronwt
Premium
join:2004-11-07
Woodbridge, VA
·Verizon FIOS

said by PCInTech See Profile :

I'm just curious, are you SURE you installed the correct VERSION of MSE for your OS?
If the download is from the main Security Essentials website, it will automatically download the correct version for that machine.


PCInTech
In another place and time.
Premium
join:2004-06-07
Massena, NY
clubs:
I've seen that mess up and download the XP32 version for a Vista64 OS. That's why I go into the custom download link and choose for the specific OS.

lmacmil

join:2001-01-26
South Bend, IN

reply to amark
said by amark See Profile :

I nstalled above on Windows 7 and froze computer and kept freezing on restart. I need an anti virus program that is free.
I've put MSE on 3 Win7 boxes and a Vista box without problems. If you need a free AV, why not use Avast?


PCInTech
In another place and time.
Premium
join:2004-06-07
Massena, NY
clubs:
I think it may be a case of apples and oranges. Avast is an A-V. MSE is an A-V and A-S app, and uses a fraction of the system resources of Avast A-V.


amark

join:2001-02-09
94045
reply to amark
Yes I downloaded the correct version.
Also for aaronwt-did you have Zone Alarm on these three Window 7 installs. That is the issue.

Thxs for replies.
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Love That SpongeBob! Great Forum


Exoskeletor

@ontelecoms.gr

reply to amark
i had the same issue. you cant have 2 antivirus installed even if one of them is disabled. they change very important files.
you say u uninstall zone alarm, can u uninstall security essentials too? if you cant then try this:
delete the files mpfilter.sys and mpnwmon.sys from windows/system32/drivers folder.
if you do that then your pc should start. after that install again zone alarm and uninstall it and do the same for security essentials in order to remove any remaining files that could cause a problem
in the end install only one of them


darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR
reply to amark
I didn't think it was ever a good idea to have two different AV packages running at the same time. I *always* uninstall the current one, reboot and then install the new one.


Matt
Take me down to the paradise city
Premium
join:2003-07-20
Jamestown, NC
·North State Commun..

reply to amark
I've been having odd issues also that seemingly started around the time I uninstalled Forefront and installed MSE. I haven't swapped it out to check yet, as I've been swamped with other things.
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Forums » Tech and Talk » OS and Software » Microsoft Help[WIN7] Windows 7 and Seagate DiscWizard »
« Heads up Upgraders win7upgrd NOT BOOTABLE  


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