Skyline
@ucla.edu
| Difference in speed
I have Frontier High Speed Internet and my max speed according to my modem status is 1600kbps with speedtests around 1500kbps. My next door neighbor also has the same plan as me but has much faster speed. The only difference is that he is using Frontier equipment while I'm using a Netgear DG834G v4 modem/router. His speed tests range from 3Mbps to 40Mbps and upload is right around 750kbps. How can his speeds get as high as 40Mbps while my max is in the 1500kbps range? Is it because of them DSL modem? |
|
darcilicious
Cyber Librarian
Premium
join:2001-01-02
Forest Grove, OR | 40mb/s on DSL? Not likely... |
|
Smith6612
Premium
join:2008-02-01
united state
 ·Dish Network
 ·Verizon Online DSL
·FrontierNet Intern..
| reply to Skyline
40Mbps is only possible on VDSL which Frontier has never used. But none the less can you post up your DSL modem stats? The stats I'm looking for sync rates, attenuation, SNR (also known as SN Margin or Margin) and power, whatever your Netgear can provide. If it's not a line issue we can get Frontier to re-provision your line to the correct speeds.
--
"All your base are belong to me!" |
|
skyline
@frontiernet.net
| reply to Skyline
The 40Mbps was a one time spike while running speedtest.net. Highest speed result it can get multiple times is 12Mbps. Below are my router stats/speed and neighbor's router stats/speed.
 |
|
skyline
@frontiernet.net | reply to Skyline
Here is my line quality test.
»/linequality/nil/2580612 |
|
Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
2 edits | reply to Skyline
Call up Frontier, let them know your neighbor has his modem running at the 10Mbps profile and have Frontier turn up your speed to the 10Mbps profile that your neighbor has. You're very close to the CO. Frontier if you're connected to someone on the phone who has the direct provisioning tools should be able to turn up the speed almost immediately. This is if you're on the highest package in your area.
--
"All your base are belong to me!" |
|
skyline
@frontiernet.net
| reply to Skyline
A tech just came out and updated my connection from outside. Speed is almost as fast as my neighbor now. I just noticed that my attenuation went up and SNR went down after the tech came out. My max upload speed allowed is also set at 100kbps or so lower than my neighbor according to the modem stats and speed test.
 |
|
Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
1 edit | reply to Skyline
Glad to hear things have been sorted. Frontier when they set up your line basically provisioned the modem so that the SNR stays around 14dB, which is where Frontier tries to keep the SNR which is also why your modem was provisioned a little lower. The Margin dropping as the speed increases is perfectly normal. The attenuation, I believe that should stay the same. None the less, the download still has plenty of SNR for more speed in the future as well as room for stability.
If your line is on Interleaved mode, get the line switched to Fast mode for lower latency.
--
"All your base are belong to me!" |
|
skyline
@frontiernet.net | How do I check to see if my line is on Interleaved mode and how would I get it to switch to Fast mode? |
|
Smith6612
Premium
join:2008-02-01
united state | Just perform a simple trace route to a server from inside Windows/your operating system and post up the results. I can tell you if you are on Interleaved or not.
--
"All your base are belong to me!" |
|
skyline
@frontiernet.net |  |
|
Smith6612
Premium
join:2008-02-01
united state | Your line is on fast. It's all set to go 
--
"All your base are belong to me!" |
|
plat2on1
join:2002-08-21
Hopewell Junction, NY
clubs: | reply to skyline
wow if frontier offered that type of service in all their areas they might actually have some customers |
|
skyline
@frontiernet.net
| reply to Skyline
I've been their customer since 2002 and this is the first they they raised my speed from 1.5mbps to 9mbps. I've called them many times in the past asking them to raise my speed but they kept telling me that the max speed in my area is 1.5mbps when I know people within a mile of me were getting 3-8mbps since 2005. They finally set a tech out when my next door neighbor was getting 9mbps while I was still at 1.5mbps.
My max download speed according to the Java speed tests seem to be 7.7Mbps for servers close to me and 5Mbps for severs on the other side of the country. Actual download speeds from sites like Microsoft and Nvidia confirm with the max at right around 960KBps. Is there a way that I can get the full 9mbps? Should I set the encapsulation to PPPoA or PPPoE? I currently have my modem set to PPPoA because of the higher MTU. |
|
Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
| The encapsulation doesn't matter in terms of speed honestly (at least it shouldn't). PPPoE does have more overhead than PPPoA so you'd be slowing yourself down by switching from PPPoA. Otherwise, it sounds like your PC might just need a little bit of tweaking. Since you're using Windows Vista/Windows 7, open up command prompt as normal user (no need to elevate it), type in the following command and post up it's results.
netsh interface tcp show global
--
"All your base are belong to me!" |
|
skyline
@frontiernet.net
| reply to Skyline
TCP Global Parameters
----------------------------------------------
Receive-Side Scaling State : enabled
Chimney Offload State : automatic
NetDMA State : enabled
Direct Cache Acess (DCA) : disabled
Receive Window Auto-Tuning Level : normal
Add-On Congestion Control Provider : ctcp
ECN Capability : disabled
RFC 1323 Timestamps : disabled |
|
Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
1 edit | reply to Skyline
For the most part then, everything looks fine inside of Vista. A 10Mbps line can download at 1.2-1.3MB/s when it's hitting the needle exactly, and your speedtest does seem to be a bit high since it's past your sync rate. Otherwise, if you want you can do a bit of tweaking and messing around with the Vista auto-tune settings to see if any better results can be obtained. Your download rates seem to be showing up pretty much correctly once you factor in HTTP + ATM overhead.
--
"All your base are belong to me!" |
|
skyline
@ucla.edu
| reply to Skyline
My download speed seems to be dropping big time at night. I usually get 7.5mbps/750kbps in the day but I'm only getting 1.5mbps/650kbps at night. I'm the only PC attached to the router so is it normal for too see such a big drop in speed during high traffic hours? |
|
Smith6612
Premium
join:2008-02-01
united state
·Dish Network
·Verizon Online DSL
·FrontierNet Intern..
| It's not normal, no. I do recall there being a bandwidth issue in the CO you're coming out of in the past, so the next time the line is slow post up a speed test, and then run a line quality test from this site. When running a Line Quality Test make sure your equipment is set to allow ICMP data or else it'll be incomplete and of no use to me.
--
"All your base are belong to me!" |
|
