fiberguyMy views are my own.Premium
join:2005-05-20
kudos:3 | reply to ajax25 anon
Re: good to see... .. you aren't getting it... ComCAST (cute bitchy names are, well, immature.. but thanks) The survey didn't specifically state where the participants were polled.
Polls, as Penn & Teller say, are BullShit. You give me a question, give me a desired result, and I can EASILY get you the numbers you want. Even with out trying, I can go out and take the survey and the results will generally be different each time taken.. now with that said, Comcast is a large provider and is bound to have lower numbers on that fact alone.
Each provider polled are not equal. (This is generally true in any survey taken) ... You have people taking polls that are not always answering with out bias towards the question asked.
You could have got a customer that may be generally pleased with a provider of any sort and just had a recent missed appointment.. no matter how happy that person is with their line up, speeds, price, etc.. they're likely due to human emotion, will rank their provider low for one incident on unrelated items.
I'm not going to say that comcast doesn't deserve lower marks, becuase in some areas they simply do. However, what I WON'T defend are people that buy into polls as something "scientific".. they're just not. The poll itself may be "scientifically designed" however the people taking them are pretty much flawed.
I'm not going to sit here and go into the science behind polling and the people taking them - but it's pretty well known, to those people that are intelligent enough to look past personal emotion, that polls are often and usually skewed on many levels. |
