 danclan
join:2005-11-01
Midlothian, VA | I've never had issues with sprint and lately with upgrading they have made it as easy as possible. One simple bill no hassles I get real people to help every time and cant be happier.
The one beef is that their phone selection sucks...they tend to get the better phones later than the other carriers...thats an issue when hip sells...kinda hard to sell a product when your a generation behind the competition and match them 6mo to a year later then have to play catch up again.... |
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Cogdis
join:2007-03-26
Floral Park, NY | said by danclan:with sprint and lately with upgrading they have made it as easy as possible. One simple bill no hassles I get real people to help every time and cant be happier. The one beef is that their phone selection sucks...they tend to get the better phones later than the other carriers...thats an issue when hip sells...kinda hard to sell a product when your a generation behind the competition and match them 6mo to a year later then have to play catch up again.... I agree that's always been a problem, but this year they've really improved phone selection (Palm Pre, HTC Hero, Touch Pro 2, Blackberry tour). The problem is that if you want one of these phones you're required to sign up for an all-inclusive plan for your whole family- even if you're the only one using the smart phone (they don't allow an add-on data plan like AT&T or Verizon).
With so many people keeping their whole family under the same carrier, a parent is forced to choose between buying data for 5 people with Sprint, or just 1 person with any other provider. Sure Sprint gives you a better value with the package deal, but all anybody sees is that they're paying for something they'll never use. |
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 Homer JMmmm, Free Goo
join:2000-10-05
Springfield | You may want to call Sprint about the all inclusive plans. I have myself, my wife and my father in law on my plan. We have a regular plan with 2 $30 add ons for my wife and I to have Internet access. My father in laws phone is a $10 add on to the plan.
I just upgraded to a Pro2 and was able to keep the same plan. |
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| reply to danclan
Phone selection always was a big issue for Sprint, but they have been steadily improving in recent times. Hopefully in the upcoming year, selection and quality will continue to show improvement.
Pricing is also an issue. For example, the new Touch Pro 2 runs $350 on contract. People don't always look at the savings of one carrier vs a carrier for the monthly plan cost, so I'm sure a $200 iPhone looks a lot more comforting in both price and user experience. |
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Reviews:
 ·Verizon FiOS
2 edits | reply to Homer J
said by Homer J: You may want to call Sprint about the all inclusive plans. I have myself, my wife and my father in law on my plan. We have a regular plan with 2 $30 add ons for my wife and I to have Internet access. My father in laws phone is a $10 add on to the plan. I just upgraded to a Pro2 and was able to keep the same plan. You can have $30 data add-ons with WinMo phones but Palm Pre and Android phones require to get Everything Plans because these phones have Visual Voicemail. Way to go Sprint  . I would like to get HTC Hero and am willing to fork over extra $30/month for data add-on but my wife does not need it and thus Sprint is not getting squat from me.
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xela19115 |
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Cogdis
join:2007-03-26
Floral Park, NY
1 edit | reply to Homer J
The Palm Pre, HTC Hero, all three Instinct models, and upcoming android phones won't activate with the add-on data at all (restricted).
Technically the Pro 2 and the blackberry can activate with add-on data packs, but the reps are trained to tell you that they can't so that you'll upgrade to the more expensive plans (or cancel, but I don't know if they thought about that  ). |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 | reply to Cogdis
True on the perception, but add-a-line, data included, is $20 per month on Sprint, and if I remember correctly their family all-inclusive plans aren't much more expensive than ATT/VZW's talk-only plans. |
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iansltx
join:2007-02-19
Golden, CO
kudos:2 Reviews:
 ·Comcast
| reply to AnonNC
The Touch Pro2 is a bit of a specialty item. The HTC Hero, Samsung Moment and Instinct HD are all in the iPhone price range and are marketed as the iPhone's competition. The Pixi will be $100, same as the iPhone 3G old-style.
FWIW, T-Mobile sells the Pro2 for $350 as well. |
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bnceo
join:2007-10-11
Bel Air, MD | reply to Xela19115
The Palm Pre does NOT have visual voicemail. |
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Reviews:
·Verizon FiOS
| reply to Cogdis
said by Cogdis:The Palm Pre, HTC Hero, all three Instinct models, and upcoming android phones won't activate with the add-on data at all (restricted). That's the rub. Why wouldn't Sprint let activate those phones with $30 data add-on like AT&T or VZW do? Why is it restricted? Why force your customers to plans that they may not want or need?
I let my wallet speak on that issue. If Sprint does not give me a choice I won't give them extra $30/month. Their loss.
On top of that their selection of phones pales in comparison to Verizon's. HTC Imagio is one nice phone. Verizon Droid phone will blow Sprint Android phones out of the water. And VZW HTC Droid Eris (Hero) is cheaper than Sprint's Hero by almost $100.
Technically the Pro 2 and the blackberry can activate with add-on data packs, but the reps are trained to tell you that they can't so that you'll upgrade to the more expensive plans (or cancel, but I don't know if they thought about that ).
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xela19115 |
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