my last carrier was sprint. Never again. Last may I went out of the country and out of sight of land. My plan was going to expire at the end of may so I called up sprint on 3 differant occasions and asked what their expiration policy was. I was asking if my plan was going to expire and not be renewed or did I have to cancel. Each one told me that the plan would expire and there was no need to cancel. So, I left knowing the plan would just die off. 2 months later my wife gets a bill for almost $300 for two missed payments on a plan that was supposed to die. Nice -- For those who fight for freedom, life has a special flavor the protected will never know
A plan expiration does not equate to not paying for service. It simply means you can cancel service and not get a monetary penalty for it as stated in your service agreement.
You're exactly the kind of customer Sprint could wish to lose. LOL
Go Tarheels Premium join:2006-01-05 Nashville, NC kudos:1
reply to eightball009 Could you imagine the outrage, if at the end of 2 year contract someone's phone would stop working and them possibly lose their phone number?
What the CSR meant is, there is no monetary penalty if you cancel once you get back.
Also, did you guys not see the first bill when it came in? To me it sounds like a lack of customer responsibility.
All carriers have this same policy for post paid service.
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