| reply to chpalmer
Re: [WA] 10%+ Packet Loss in Kitsap Well, Quest vacated the area (old and busted phone lines), Wave has the same mess, buying everyones old and busted internet services then increasing demand on the old and busted hardware and overselling what they know will not work so I will definitely give anything else a try, problem being...there hasn't been any choices. |
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| Network is really fast today compared to the past few months. Pings are 9ms for my first 3 hops. Never been that consistent no matter what time of day/night. Maybe hardware upgrades have begun? Or maybe just a fluke? |
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| Speeds are still ok but the latency is still pretty crappy in the evenings... |
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| reply to drew
Well look here, my modem has been up exactly 14 days since WAVE reset it on there side after making some adjustments that allowed me to actually get my advertised speed tier im paying for (18mbps down and 2048mbps up).
Now 14 days later and once again from the hours of 5pm till about 11pm something strange is happening. Although I can almost attain most of my speed tier from speed test at wave broadband sequim location, when i speedtest from speakeasy.net seattle and speedtest.net seattle the speed is cut in half. Tonight downloads are in the 500kb range when they should be in the 2.3mbps range. pings are higher to the first hop which is waves equipment.
Its funny how out of the blue everything was working great for two weeks and now magically there speeds drop dramtically during peak hours. I think still that an employee or a non wave customer is abusing their network, I dont get how one second you get your full speed to a local site on waves network then on other real speed test sites its cut in half then on downloads all i can get is 500k when I know what speed it should be getting.
ITS funny how when the latency increases to the first hop which is waves side where the cable modem at your location connects to them, the speed decreases dramatically! They must have monkeys for network engineers! Who doesnt watch the network, see the customers or NON customers abusing there network(should be easy to see when reported local speed test logs show somone getting 32mbps downloads from wave network). God wave how hard is it to give what the customer actually pays for!
WAVE you suck and need to get your s*T together!!! Thank god I will be moving soon and guess where?!?! SOMEWHERE WITH COMCAST!!!!!!!!!!!! I could care less about there cap limits because at least you actually get the speed tier you pay for 24/7 as long as the cable line outside to your location is good!!!
GOOD BYE WAVE in a month youll have my cancelation and im not paying the bill! and HELLO comcast and the 50mb down and 10mb upload extreme speed tier with bonded channels in docsis 3.0 on my gigabit cable modem!! Oh when the credit company trys to collect the bill for you, its going to be contested and the main reason why with physical evidence, I never got the speeds I paid for at all ever!!! |
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| reply to drew
Didn't read all the above, but have had little issue with speed of late. Newsgroups and Swedish torrents have been full speed any evening.
I have had an acute ongoing issue with Youtube videos buffering like crazy and I can't even begin to watch them at the higher resolution. |
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| reply to drew
Same issue with Youtube. This is even with a 60ms ping to Youtube, It doesnt stream for sh*t. |
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| Have very rarely ever had a You Tube Video work correctly regardless of the line speed or the browser. |
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| reply to drew
My Kids and I have had excellent service with Wave. We get our 18M (16-19) consistently anytime of day that I check it. We had no problems with gaming. I'm in Silverdale if that makes a difference. |
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| reply to drew
Re: [WA] 10%+ Packet Loss in Kitsap »www.pingtest.net/result/15991361.png
Saturday Night at 9pm
12% packet loss, 243ms ping, 286ms jitter.
Directly connected to a brand new cisco modem.
Just amazing.
Tracing route to www.l.google.com [74.125.53.103]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms pfSense.local [10.0.0.1]
2 157 ms 267 ms 137 ms 10.34.0.1
3 219 ms 519 ms 22 ms static-24-113-126-225.wavecable.com [24.113.126.
225]
4 324 ms 39 ms 77 ms 64.146.249.93
5 44 ms 55 ms 331 ms ip-64-184-133-70.noanet.net [64.184.133.70]
6 25 ms 62 ms 25 ms 209.85.249.34
7 159 ms 63 ms 172 ms 209.85.250.126
8 26 ms 54 ms 80 ms 216.239.48.165
9 438 ms 288 ms 150 ms 64.233.174.131
10 372 ms 329 ms 162 ms pw-in-f103.1e100.net [74.125.53.103] |
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revolu7ion- Are you on the Olympic Peninsula?
Those are some pretty hefty spikes and pretty regular for the Sequim area especially.
Did you buy your Cisco modem or was it provided?
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| I'm from Silverdale in Kitsap County. I bought the Cisco modem from bestbuy. It's a docsis 2.0 I believe. I didn't go with the 3.0 because it was almost double in price. |
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| You appear double natted. Where is the second 10.x.x.x address coming from?
Does your modem respond to »192.168.100.1 ? |
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Reviews:
 ·VOIPo
| Pinging the first public address I see before your network...
Pinging 24.113.126.225 with 32 bytes of data:
Reply from 24.113.126.225: bytes=32 time=12ms TTL=253
Reply from 24.113.126.225: bytes=32 time=30ms TTL=253
Reply from 24.113.126.225: bytes=32 time=11ms TTL=253
Reply from 24.113.126.225: bytes=32 time=10ms TTL=253
Ping statistics for 24.113.126.225:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 10ms, Maximum = 30ms, Average = 15ms
Are you paying for a commercial connection?
Cisco model? |
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| reply to drew
I do not have a double NAT. I just changed the dhcp addresses to 10.0.0.x instead of 192.168.1.x
and yes my modem does respond to 192.168.100.1 IF I haven't gotten my internet address already. I could disconnect cable to get into it.
It's not an issue at my side. My neighbor has issues at the same times. I've replaced my modem twice, wave cable guy came out and tried their modem; no difference. I've had them come out 6+ times to check it out. They keep telling me the signal strength is great etc. My computer is freshly reformatted and directly connecting to the modem makes zero difference.
Lag only occurs during prime time use (8pm-11pm). They came out and "upgraded" the node and there was a clear difference in speed (instead of lagging everyday it happens only on the weekend) but I still have times where gaming is impossible with 600ms+. Clearly an overloaded network. I just wish they would fix it without having me to pester them every week. |
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By changing your trace like that it made it appear as though...
Good Luck!
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