1 edit | reply to Bobcat
Can't get it here either Can't get FIOS here.
Wish there were a viable competitor to cable internet. Comcast has provided excellent service but it expensive.
Verizon DSL is a disaster in my neighborhood -- it is clear that the telco has made a conscience decision to let copper rot here. Blown off appointments -- 7 day wait for a tech to fix a POTS outage -- y'all know the routine. |
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| No, I don't know the routine. My DSL has been up continuously for over 5 years. |
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| I live in a neighborhood that was built in the 1920s. The techs absolutely HATE to come out here because the wirining to the homes is old (paid for by the taxpayer, BTW) and there are lots of big ol' trees. There is no commitment by the telco to maintain the copper.
The first thing I have to do is insist that any problem is not in my house and is exhibbited at the NIB. Wiring inside my home is new and electrically solid.
When you schedule an appointment with Verizon, you get to select the day they will come (8 hour window), and yes you need to be home, and they don't come on weekends. I've experienced two no-shows on this, BTW, taking days off of work. Absolutely TERRIBLE customer service in my area. I understand that in other areas it is a different storry.
I have no big love for Comcast because they charge through the nose, but the last time there was an issue, a tech was dispatched on a Sunday morning with a two hour window.
So, it would be nice to have a competitor for:
expensive cable
cruddy DSL |
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patcat88
join:2002-04-05
Jamaica, NY
kudos:1 | reply to bostonkarl1
said by bostonkarl1: Blown off appointments -- 7 day wait for a tech to fix a POTS outage -- y'all know the routine. PUC calling time. |
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 Jodokast96Stupid people really piss me off.Premium
join:2005-11-23
Erial, NJ
kudos:2
1 edit | Yeah, and in a lot of those places (WV anyone?) they blow them off too. Cheaper to pay the fine than take care of things. |
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axus
join:2001-06-18
Washington, DC Reviews:
 ·Verizon Online DSL
| reply to bostonkarl1
I've had a pretty good experience with service for Verizon DSL, I got a next day visit after I put in a call. Besides that one time, it's been very stable.
On topic, everyone I know who has FIOS available, has signed up for it. Actually I'm starting to feel a little jealous ;p |
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