| number not in service message When you call my teleblend number you get a message that the number is not in service. The voice light on the box doesnt light either. When you log into the user section on the teleblend website you get errors on the pages. I have another phone line with teleblend and that one is working. When you call the support number you get a message you are the say eight caller and then when you become next in line you get hung up on every time. This sort of feels like SUNROCKET all over again. |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12
1 edit | See:
»Teleblend number not in service
That situation is somewhat similar. |
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| reply to WOZZ4422
the best part is this morning the user portal now says that my account is cancelled. This is funny when they just took thier payment out of my credit card and in the payment system my account is paid up to date.
Getting more and more like the dreaded sunrocket crash each minute. |
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| reply to PX Eliezer
i seen this post but this guy at least had outgoing calls. my houshold and signature number dont ring and also there isnt even a dialtone. When you go into the user portal on the web page it keeps saying there is a error and doesnt display any information. |
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 DU
@rcn.com | reply to WOZZ4422
Same here. No incoming, no outgoing, no dial tone since yesterday. The "news" section on their web site is suddenly empty. Yesterday when I tried to login, it was giving errors, today it just says "your account has been closed". Payment site allows me to login and is functional. Hope its not Sunrocket all over again suddenly  Calling their toll-free went straight to some extension's voice mail. Left a message anyway.
If others are seeing the same, or otherwise, please do post so we know whether its a widespread problem or just a localized one for few of us. Thanks! This is a disturbing development. |
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| reply to WOZZ4422
Yep My outgoing is working. TB gave me a temp number which I distributed to my close people to call me at home. So right now , Only problem I have is all my other contacts (accounts, colegues, others) do not have the new number. I am waiting for TB to fix it or else , I may have to proceed legally to claim my damage for loosing the number. I already filed with FCC |
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| reply to WOZZ4422
my phone started working again
the website is working again too and now there are no voicemail accounts set up anymore and also all of the numbers i had in my block list are gone. but at least the phone is operational |
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DU
@rcn.com | reply to WOZZ4422
Finally back for me as well. Incoming as well as outgoing. But voicemail is kaput for now. Online account is also back sans the voicemail.
It was a little troubling last 24 hours with the website saying "account closed", no dial-tone, no customer service... like Sunrocket Deja Vu! |
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| I'm scratching my head wondering why those of you experiencing these problems continue to remain customers of TB.
It's not very difficult to port your number to a new carrier. Just be sure to keep your TB service active until your port-out has succeeded. Otherwise, if you cancel your account first, you could lose your #.
One ported out, follow-up w/ TB to cancel your account. Then follow-up w/ their tech support (if such a dept. exists) to ensure that your ported-out # truly gets removed from TB's system. Otherwise, the remaining 2 or 3 TB customers, if they happen to be friends of yours, won't be able to get through to you (from their TB #) once yours is assigned to a different carrier.  |
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12 Reviews:
 ·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| said by rizzo2dial:I'm scratching my head wondering why those of you experiencing these problems continue to remain customers of TB. Stockholm syndrome?
Over on the main VoIP forum a guy got really ticked at me for suggesting that there seemed to be a pattern of problems.
»Re: Scary VoIP stuff for Halloween |
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DU
@omcastbusiness.net | reply to rizzo2dial
said by rizzo2dial:I'm scratching my head wondering why those of you experiencing these problems continue to remain customers of TB. I have to respond Yes, I was an auto-convert from Sunrocket to Teleblend. Inspite of this latest little glitch that lasted about a day, the frequency of such troubles has been minute compared to what I have experienced in my phone-enabled life so far, that includes multiple VoIP providers and before that the standard landlines. In the last couple of years since Sunrocket, I have had probably 2-3 outages of short durations. I have had zero billing errors (unlike some big landlines or other VoIPs earlier). They kept my phone line alive without cost when Sunrocket went down unexpectedly and then had zero transition issues. So you don't really have to scratch your head (and lose hair) as to MY continuing to be a Teleblend customer.
That is not to say that others are not having bigger issues with them but *I* have no reason to switch. I have been a happy customer Can other VoIP/landline customers truly say they have fewer/zero problems with their providers?
Regards,
DU
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PX EliezerPremium
join:2008-08-09
Hutt River
kudos:12 Reviews:
·voip.ms
·callwithus
·Callcentric
·Vitelity VOIP
·Optimum Voice
·Gizmo5
| I am glad that the service is working well for you.
I hope that TB survives and prospers. The independent Voip field needs good providers. A healthy and diverse ecosystem benefits all.
I would like to point out that in earlier posts you yourself used language such as "Sunrocket Deja Vu!" and "disturbing development" so i don't think that you should fault Rizzo2Dial for his concern or puzzlement.
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Finally, you asked:
"Can other VoIP/landline customers truly say they have fewer/zero problems with their providers?"
My answer to that is: definitely yes! |
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| reply to DU
said by DU :
So you don't really have to scratch your head (and lose hair) as to MY continuing to be a Teleblend customer. Your post was well reasoned. Best of luck to you w/ your continued service. |
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