Topic '[General] Yahoo email.....' in forum 'AT&T Southeast' - dslreports.com

Re: [General] Yahoo email.....

Fri, 01 Jan 2010 21:18:35 EDT

anon posted : If the logon screen keeps on coming up on Windows Mail, double check the password that you entered. If you're sure that you entered the correct password, try to login to the webmail at www.att.net. You might have changed your password recently. Because if you have, the webmail will give you an error "Invalid email or password" and will ask you to verify your login by entering the text shown in the captcha image. After verifying your login in the webmail, the logon screen on Windows Mail should not keep on coming up anymore.

Also make sure that your settings are correct.

POP3 Server: pop.att.yahoo.com
Port Number: 995
SSL: Enabled
Username: username@bellsouth.net OR username@att.net

SMTP server: smtp.att.yahoo.com
Port Number: 465
SSL: Enabled
SMTP Authentication: Enabled (Choose "Use same settings as my incoming mail server")

If the above SMTP server does not work for you, try the old SMTP server.

SMTP Server: mail.bellsouth.net
Port Number: 25
SSL: Disabled
SMTP Authentication: Enabled (Choose "Use same settings as my incoming mail server")

Good luck! :)

Re: [General] Yahoo email.....

Mon, 28 Dec 2009 16:50:46 EDT

NetFixer posted :

said by reeves1:

It is thus obvious to me that the ATT (or Yahoo) is not properly adjusting their server capacity to meet the peak load, which, in the communications business, is the most basic element of traffic engineering. Sad situation, as ATT invented traffic engineering during the early days of telephony, and i don't understand why they have not recognized this situation and taken corrective action. The net effect of inaction will be to drive their customers to other e-mail providers and/or ISP's.

I think that AT&T would be delighted if all their DSL/U-verse customers decided to take their email hosting elsewhere. After all, that is why they are outsourcing the email to Yahoo; they don't want to handle email. Even if you setup your email client to use an att.net or bellsouth.net server to retrieve email, those are actually just proxy servers that forward to the att.yahoo.com email servers.

This telnet/email session to mail.bellsouth.net shows what I mean:

telnet mail.bellsouth.net 110Trying 204.127.217.17...Connected to mail.bellsouth.net.Escape character is '^]'.+OK (frfwpxc06) Maillennium POP3/PROXY server #11quit+OK bellsouth.net closing POP3 channelConnection closed by foreign host.

Here is what a real email server session looks like (no mention of a proxy server here):

telnet pop.att.yahoo.com 110Trying 68.142.206.218...Connected to pop.att.yahoo.com.Escape character is '^]'.+OK hello from popgate 2.45 on pop205.sbc.mail.mud.yahoo.comquitConnection closed by foreign host.

As for why don't they do it right, that is just a symptom of general corporate policy everywhere these days.Do it cheap and make the bottom line look good today, and to hell with tomorrow.

--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson

Re: [General] Yahoo email.....

Mon, 28 Dec 2009 10:48:39 EDT

reeves1 posted : Re: My problem with repetitive requests for username and password with very infrequent successful download of ATT (Yahoo) e-mail:

I mentioned earlier that I planned to experiment with leaving my computer on for a day or so and set my computer to download messages every 5 minutes, on the assumption that the basic problem was ATT server overload. I have done so for two days now, and as expected, all my messages in the ATT.net inbox have automatically downloaded sometime during the frequent download attempts. There are no requests for password that way, and my frustration level is way down. It is thus obvious to me that the ATT (or Yahoo) is not properly adjusting their server capacity to meet the peak load, which, in the communications business, is the most basic element of traffic engineering. Sad situation, as ATT invented traffic engineering during the early days of telephony, and i don't understand why they have not recognized this situation and taken corrective action. The net effect of inaction will be to drive their customers to other e-mail providers and/or ISP's.

Re: [General] Yahoo email.....

Sat, 26 Dec 2009 12:51:33 EDT

NetFixer posted :

said by reeves1:

Netfixer:
Thanks for taking the time to explain things so well to me. Interestingly, after about a dozen tries to download email this AM, I went away and did some chores. When I came back I tried again, and it worked fine. It appears that the problem must be overload on the servers, not a password problem at all. I've changed my settings to download e-mail every 5 minutes, and will leave my computer on all day to see what happens.

I run a local email server on my Linux box, and it polls about a dozen email accounts every five minutes 24/7. The only glitches I have seen in the fetchmail logs during the past week was yesterday evening, and those were caused by at&t dns server problems (which I cured by temporarily switching to OpenDNS servers). See my thread: »AT&T DNS servers

If your current problem does not clear up, you may want to try changing your DNS server settings to not use at&t dns servers to see if that helps. I should have mentioned this earlier, but I did not really think about it possibly only manifesting itself for some users as only an email problem. However, email protocol timing restraints are usually more strict than for simple web browsing, so that is where the symptom may show up first for many users. In my case, the first most obvious hint came from my VoIP routers flashing red warning lights and reporting that they could not call home.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson

Re: [General] Yahoo email.....

Sat, 26 Dec 2009 12:45:47 EDT

ndt posted :
"I retired from BellSouth after a long career, and was very sorry when ATT (SBC) bought it out. Things have gone downhill ever since, not only the internet support, but also the benefits I was promised. Can't do much about it except adapt to the changes, though."

Robert,You sound like me....ET for 35 years. :)

Re: [General] Yahoo email.....

Sat, 26 Dec 2009 12:14:15 EDT

reeves1 posted : Netfixer:
Thanks for taking the time to explain things so well to me. Interestingly, after about a dozen tries to download email this AM, I went away and did some chores. When I came back I tried again, and it worked fine. It appears that the problem must be overload on the servers, not a password problem at all. I've changed my settings to download e-mail every 5 minutes, and will leave my computer on all day to see what happens.
As info, my AVG e-mail screener is off, and has been since a tech support rep recommended it. At various times I have also been advised to:
-Empty my deleted items folder on the assumption that I had exceeded my mailbox capacity.
-Delete and re-enter all my settings on the assumption that something was corrupted.
-Change server port numbers
-Use email by going to att.net
-Turn off firewall
-Change my password
-On two occasions the reps transferred me back to the menu without a word after hearing my problem - a symptom of real problems at ATT tech support.

I retired from BellSouth after a long career, and was very sorry when ATT (SBC) bought it out. Things have gone downhill ever since, not only the internet support, but also the benefits I was promised. Can't do much about it except adapt to the changes, though.

Thanks again,

Robert

Re: [General] Yahoo email.....

Sat, 26 Dec 2009 11:34:32 EDT

NetFixer posted : The only difference between using the isp.att.net and the att.yahoo.com email servers is simply the name entered into the server name fields in your email client. There is nothing mysterious or complicated.

Where you formerly used smtp.att.yahoo.com with SSL on port 465 to send email, you would only change the server name to fmailhost.isp.att.net. When you use smtp.att.yahoo.com or fmailhost.isp.att.net you will also need to tell your email client that the outbound server uses authentication (the mail.bellsouth.net SMTP server does not require this).

Where you formerly used pop.att.yahoo.com with SSL on port 995 to receive email, you would only change the server name to fpostoffice.isp.att.net.

Make sure that you are using the full email address for the email account name. Use myname@att.net or myname@bellshouth.net, not just myname whether you are using the att.yahoo.com, isp.att.net, or bellsouth.net email servers. Also make certain that you have setup your email client to remember your password.

I would suggest that before you make any changes to your email client, that you make sure that whatever AV you are using is not setup to do email scanning. I have never seen an AV program that did email scanning that did not eventually cause problems (especially if the email needs to use SSL and/or something other than the standard port 25 for SMTP and/or port 110 for POP3 retrieval). I can think of no reason for any AV to need to intercept email anyway, since the real-time file system and/or memory monitoring should accomplish the same thing without clobbering your email configuration (and if your email uses SSL, the AV program won't really be able to decrypt the traffic stream anyway).

I don't have a Windows Vista system available to be able to post screen shots, but here are screen shots from Outlook Express on a Windows XP PC. The actual placement of the setup information will be different than with Windows Mail on Windows Vista, but that actual setup information is the same.

[att=1]

[att=2]

[att=3]

Note: The reason I am emphasizing checking the settings on your PC is that I am not currently seeing any problems with the att.yahoo.com, the isp.att.net or the bellsouth.net email servers, so it is possible that the problems you are having are local to you.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson

att.yahoo.com settings
isp.att.net settings
common SSL and port settings

Re: [General] Yahoo email.....

Sat, 26 Dec 2009 10:29:05 EDT

reeves1 posted : Well, my euphoria at getting my ATT e-mail downloaded by switching to the old BellSouth servers was premature. This morning the old problem was back-I was asked to log on, and when I did I was asked to do so again, on and on ad infinitum. Unless and until another solution is found, I guess I'll just go to ATT's webmail address until ATT gets enough complaints to do something about the problem. I would try the fmail and fpostoffice technique you mentioned, but am fuzzy on just what to do - can you give me a step-by-step tutorial? Thanks, Robert

Re: [General] Yahoo email.....

Fri, 25 Dec 2009 23:29:37 EDT

NormanS posted :

said by reeves1:

I don't understand the fmail and fpostoffice designations you mentioned for ATT, though - is that another way around the problem?

They are just a part of the host name. Depending upon how DNS is set up, they may point to the same hardware, or different hardware. Depends upon the name/IP address used in the DNS record.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Fri, 25 Dec 2009 22:11:23 EDT

NetFixer posted :

said by reeves1:

Wow - going back to mail.bellsouth.net worked like a charm! The 25/110 port numbers came up automatically when I entered the mail.bellsouth designations for the servers. I don't understand the fmail and fpostoffice designations you mentioned for ATT, though - is that another way around the problem?

The att.net email servers are indeed just another way to access the same email (redundancy is always good). The primary reason for their use over the bellsouth.net server is the added security of SSL encryption during transit, and the fact that the fmailhost.isp.att.net SMTP server can be used from anywhere, not just from an AT&T/BellSouth DSL connection. As I said previously, I use both. I primarily use the bellsouth.net servers on my local network, but I use the SSL encrypted att.net servers on my notebooks which are often used on foreign (untrusted) networks.

From time to time I notice in my fetchmail logs that whichever AT&T email servers I am using will be showing error responses. When that happens, I just switch to another server and the problem is then usually resolved. Sometimes the att.yahoo.com servers are the most reliable. Redundancy is always good, and triple redundancy is even better. A lot of people ore upset with the move to the att.yahoo servers, but I see it as just another redundant path.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson

Re: [General] Yahoo email.....

Fri, 25 Dec 2009 21:44:18 EDT

reeves1 posted : Wow - going back to mail.bellsouth.net worked like a charm! The 25/110 port numbers came up automatically when I entered the mail.bellsouth designations for the servers. I don't understand the fmail and fpostoffice designations you mentioned for ATT, though - is that another way around the problem? I simply had the non-working pop.att.yahoo.com and smtp.att.yahoo.com before, and didn't use any such designations. Anyway, I'm delighted to be back in business, assuming things continue to work on the Bellsouth servers - I never had much trouble with those. Seems like the trouble really started with the conversion to the Yahoo servers. When on the road, I can always use the att.net website to get my mail, so that won't be a problem if my mail continues to work.

Many, many thanks for your generosity in helping me with my problem. Wish I had tried this forum long ago!

Robert

Re: [General] Yahoo email.....

Fri, 25 Dec 2009 20:59:25 EDT

NetFixer posted : Since you say you are using the 465/995 ports, I will assume that you are also using smtp.att.yahoo.com and pop.att.yahoo.com as the email servers. If that is the case, then try going back to the bellsouth.net and/or att.net servers to see if that helps. I have also noticed that lately the att.yahoo.com email servers frequently had authentication problems and/or very long response times. Switching back to the bellsouth.net servers on my desktop PCs and the att.net servers on my notebooks cured that problem for me.

Here are the settings for the bellsouth.net servers:
SMTP: mail.bellsouth.net port 25
POP3: mail.bellsouth.net port 110

Here are the settings for the att.net servers:
SMTP: fmailhost.isp.att.net, SSL, port 465
POP3: fpostoffice.isp.att.net, SSL, port 995

You probably will not be able to find an AT&T CSR who will admit that this will work because AT&T wants everyone to totally migrate to the att.yahoo.com email platform. Nonetheless, it most definitely still works. I use both the bellsouth.net and att.net servers with no problems. The only caveat is that the bellsouth.net SMTP server is only accessible from an att.net/bellsouth.net network connection, so using it on a notebook or other portable device may not work when away from home. OTOH, the SSL att.net servers are available from anywhere.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson

Re: [General] Yahoo email.....

Fri, 25 Dec 2009 19:20:15 EDT

reeves1 posted : I have a chronic problem with ATT e-mail via Yahoo.com. I use Windows Mail in Vista, and have used it since i installed Vista several years ago. I have a Bellsouth.net address. The mail has worked well most of the time, but for the last 2 weeks I have had a problem that makes it unusable except on rare occasions. When I boot up Windows Mail in Vista and try to download and/or send messages, I am asked to enter username and password. When I do so, the same sign-on window pops up again. This repeats over and over. I have contacted ATT tech support on this about 1/2 dozen times. Each time the rep works on the problem, having me re-enter everything in the configuration, turning off the e-mail scanner in my AVG, turning off the firewall, changing port designations, taking control of my computer, or some other effort. After 30 minutes to an hour of troubleshooting, something is done which causes the download to proceed, and I hang up thinking all is well. After a short while (from a few minutes to a day), the problem starts again, and a check of my configuration shows nothing has changed. I am exhausted with calling ATT - the people are polite and try hard, but it's like going to half a dozen doctors with a problem, and they all have a different diagnosis and treatment for the problem, none of which work permanently. I'm using the 465/995 ports, my username and password is entered correctly. i can access my mail by going to att.net, but that's a clunky program. I don't want to abandon my decade-old bellsouth.net address, so would like to solve the problem. Does anyone know the problem and/or a solution? Nothing I've read on the forum so far works for me. Thanks, Robert.

Re: [General] Yahoo email.....

Sat, 19 Dec 2009 06:02:48 EDT

stevegates posted : I know exactly what you mean. I live in Boynton Beach and have the same problem.

said by wdsnls:

said by stombujotz:

These error msgs. do not occur all the time...but they do occur on a daily basis and sometimes I cannot retrieve mail from the bellsouth/ATT/Yahoo server.....they are always the same.....telling me to check my settings....but eventually I am able to get the mail.....but it can take awhile...

I began having this same problem several weeks ago. I have four accounts and 90% of the time one account will not authenticate. It can be any one of them. If I immediately try to receive that account again it will work.

Re: [General] Yahoo email.....

Tue, 24 Nov 2009 15:21:05 EDT

chong67 posted : I cant post on yahoo webmail now. It has been taking a long time and I had lost a few email on the reply.

It say it has been taking longer than expected.

Anything wrong with ATT/Bellsouth connecting to yahoo webmail?

Re: [General] Yahoo email.....

Mon, 23 Nov 2009 20:16:40 EDT

stombujotz posted : Dont know if it was related..but.......it seems that since the outage I have not gotten the error msg now for a couple of days.....

Re: [General] Yahoo email.....

Sun, 22 Nov 2009 21:56:39 EDT

NormanS posted : Ah. Troubles have also been posted from AT&T Midwest and AT&T Southwest. I don't recall seeing any reported from AT&T West, and only one report from AT&T Northeast. So I figure it is somewhat localized.

Also, not everybody in every region reporting trouble.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Sun, 22 Nov 2009 20:58:53 EDT

stombujotz posted : I should have been more specific...it was a system wide outage for the south florida area.....at least that is what the recording said on the phone......

Re: [General] Yahoo email.....

Thu, 19 Nov 2009 18:06:15 EDT

NormanS posted :

said by stombujotz:

...I understand this is a system wide outage.......

Really. I am in this system:

Mercury/32 v4.62 statistical report, Sun Nov 15 14:23:27 2009------------------------------------------------------------- MercuryD POP3 Client:   Messages downloaded since startup              86 (72)   Suppressed due to duplicate message ID         2 (0)   Poll cycles since startup                      187 (140)   maillogint@pop.att.yahoo.c: retrievals         63 (55)   hard2finda@pop.att.yahoo.c: retrievals         11 (9)   mailloginf@pop.att.yahoo.c: retrievals         6 (5)   ssglogin@pop.att.yahoo.c: password errors      1 (1)   sergeantlo@pop.att.yahoo.c: password errors    2 (2)   weirdnessi@pop.mail.yahoo.: retrievals         1 (1)   *******@gm@pop.gmx.net: retrievals             1 (1)   **********@pop3.myrealbox.: retrievals         4 (1) Mercury/32 v4.62 statistical report, Mon Nov 16 23:08:53 2009------------------------------------------------------------- MercuryD POP3 Client:   Messages downloaded since startup              24 (0)   Suppressed due to duplicate message ID         0 (0)   Poll cycles since startup                      45 (0)   hard2finda@pop.att.yahoo.c: retrievals         4 (0)   maillogint@pop.att.yahoo.c: retrievals         19 (0)   hard2finda@pop.att.yahoo.c: password errors    1 (0)   mailloginf@pop.att.yahoo.c: retrievals         1 (0) Mercury/32 v4.62 statistical report, Tue Nov 17 23:09:08 2009------------------------------------------------------------- MercuryD POP3 Client:   Messages downloaded since startup              52 (24)   Suppressed due to duplicate message ID         0 (0)   Poll cycles since startup                      92 (45)   hard2finda@pop.att.yahoo.c: retrievals         9 (4)   maillogint@pop.att.yahoo.c: retrievals         42 (19)   hard2finda@pop.att.yahoo.c: password errors    1 (1)   mailloginf@pop.att.yahoo.c: retrievals         1 (1)   weirdnessi@pop.mail.yahoo.: connect errors     1 (0) Mercury/32 v4.62 statistical report, Thu Nov 19 10:22:59 2009------------------------------------------------------------- MercuryD POP3 Client:   Messages downloaded since startup            44 (0)   Suppressed due to duplicate message ID       0 (0)   Poll cycles since startup                    45 (0)   hard2finda@pop.att.yahoo.c: retrievals       12 (0)   maillogint@pop.att.yahoo.c: retrievals       26 (0)   mailloginf@pop.att.yahoo.c: retrievals       6 (0)

5 password errors in 369 polling cycles. Damn! This is serious!

--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Thu, 19 Nov 2009 16:22:33 EDT

scubasteve posted :

said by stombujotz:

You know, I hate to get on my soap box...but to put it bluntly...AT&T sucks....I am now without email totally....using their ATT/Yahoo server...I understand this is a system wide outage.......

Actually the yahoo email servers were up. You just had to connect to them via webmail for a few hours. I couldn't connect with outlook, but I could with webmail. The issue only lasted a short while here. I didn't bother calling support as it wasn't an issue long enough to warrant that frustrating call.

Everything else was working fine - at least from central Florida

Cheers

Steve

Re: [General] Yahoo email.....

Thu, 19 Nov 2009 15:19:40 EDT

NetFixer posted :

I don't know who told you that there was a system wide outage, but it is not true. I run my own in-house email server, and it polls a number of external mailboxes every five minutes (including several AT&T accounts) using the fetchmail daemon in order to merge those external accounts into the user's local inbox. I have seen no evidence that there is any kind of system wide outage for AT&T email. The current fetchmail log restarted three days ago (and I am too lazy to extract the older logs from the archive to check further back), and the only "failures" it reports is three authentication failures over those three days (which were caused by a delayed response which disappeared when a retry was done).

FYI, if you are having some sort of problem with the *.att.yahoo.com email servers, you can also still use the old mail.bellsouth.net server. This is not widely publicized because AT&T wants you to use the Yahoo servers, but the servers are mirrored and you can still receive and send using either the *.att.yahoo.com servers or the mail.bellsouth.net server.

The *.isp.att.net servers are also still available for your use:
SMTP: fmailhost.isp.att.net, SSL, port 465
POP3: fpostoffice.isp.att.net, SSL, port 995

EDIT: On second thought, AT&T has been doing some network infrastructure changes that may be effecting some users more than others.

These traceroutes show what I mean:


Tracing route to pop.att.yahoo.com [68.142.206.218] 
over a maximum of 30 hops:
 
1	   1 ms	   1 ms	   1 ms	dcs-gw1.dcs-net  [192.168.10.1]
2	  10 ms	  10 ms	   9 ms	68.216.204.212
3	  29 ms	  10 ms	   9 ms	68.216.204.37
4	  12 ms	  10 ms	  10 ms	65.83.237.110
5	  11 ms	   9 ms	   9 ms	65.83.238.90
6	  14 ms	  12 ms	  10 ms	65.83.238.150
7	  30 ms	  30 ms	  30 ms	cr2.nsvtn.ip.att.net  [12.123.129.94]
8	  30 ms	  29 ms	  29 ms	cr2.attga.ip.att.net  [12.122.1.241]
9	  29 ms	  30 ms	  29 ms	cr83.dlstx.ip.att.net  [12.123.18.109]
10	  35 ms	  47 ms	  48 ms	gar8.dlstx.ip.att.net  [12.122.139.9]
11	  29 ms	  30 ms	  30 ms	12.86.20.18
12	  30 ms	  30 ms	  29 ms	ae2-p110.msr2.mud.yahoo.com  [216.115.104.109]
13	  29 ms	  30 ms	  30 ms	te-9-1.fab1-a-gdc.mud.yahoo.com  [209.191.78.135]
14	  30 ms	  29 ms	  30 ms	ten-8-1.bas2.mud.yahoo.com  [68.142.193.27]
15	  31 ms	  30 ms	  30 ms	pop2.sbc.mail.vip.mud.yahoo.com  [68.142.206.218]
Trace Complete.
 
Tracing route to mail.bellsouth.net [204.127.217.17] 
over a maximum of 30 hops:
 
1	   1 ms	   1 ms	   1 ms	dcs-gw1.dcs-net  [192.168.10.1]
2	  10 ms	   9 ms	  10 ms	68.216.204.65
3	  12 ms	  11 ms	  12 ms	68.216.204.37
4	  11 ms	  13 ms	  11 ms	65.83.237.122
5	  12 ms	  11 ms	  11 ms	65.83.238.104
6	  10 ms	  15 ms	  11 ms	65.83.238.150
7	  75 ms	  76 ms	  76 ms	cr1.nsvtn.ip.att.net  [12.123.129.54]
8	  75 ms	  75 ms	  74 ms	cr1.sl9mo.ip.att.net  [12.122.28.62]
9	  73 ms	  75 ms	  74 ms	cr2.sffca.ip.att.net  [12.122.28.57]
10	  75 ms	  75 ms	  73 ms	cr1.sffca.ip.att.net  [12.122.3.69]
11	  74 ms	  74 ms	  75 ms	12.83.59.5
12	  76 ms	  73 ms	  74 ms	151.164.38.28
13	  74 ms	  75 ms	  74 ms	ded2-p8-0.snfcca.sbcglobal.net  [151.164.95.113]
14	  77 ms	  75 ms	  77 ms	attsi-2of2-san-francisco-1155380.cust-rtr.pacbell.net  [64.172. 39.78]
15	  77 ms	  76 ms	  76 ms	207.115.16.50
16	       *	       *	       *	Request timed out.
17	  75 ms	  76 ms	  76 ms	mail.bellsouth.net  [204.127.217.17]
Trace Complete.
 
Tracing route to fpostoffice.isp.att.net [207.115.11.18] 
over a maximum of 30 hops:
 
1	   1 ms	   1 ms	   1 ms	dcs-gw1.dcs-net  [192.168.10.1]
2	  10 ms	  10 ms	  10 ms	68.216.204.65
3	  13 ms	  10 ms	  12 ms	68.216.204.37
4	  11 ms	  12 ms	  10 ms	65.83.237.104
5	  11 ms	  10 ms	  11 ms	12.83.10.122
6	  10 ms	  13 ms	  11 ms	65.83.238.150
7	  76 ms	  75 ms	  74 ms	cr1.nsvtn.ip.att.net  [12.123.129.38]
8	  74 ms	  77 ms	  74 ms	cr1.sl9mo.ip.att.net  [12.122.28.62]
9	  75 ms	  76 ms	  77 ms	cr2.sffca.ip.att.net  [12.122.28.57]
10	  75 ms	  78 ms	  75 ms	cr1.sffca.ip.att.net  [12.122.3.69]
11	  78 ms	  74 ms	  78 ms	12.83.59.17
12	  74 ms	  74 ms	 146 ms	151.164.38.28
13	  75 ms	  75 ms	  72 ms	ded2-p13-0.snfcca.sbcglobal.net  [151.164.243.62]
14	  79 ms	  76 ms	  76 ms	attsi-1of2-san-francisco-1155377.cust-rtr.pacbell.net  [64.172. 39.62]
15	  78 ms	  76 ms	  78 ms	207.115.16.54
16	       *	       *	       *	Request timed out.
17	  76 ms	  75 ms	  77 ms	fpostoffice.isp.att.net  [207.115.11.18]
Trace Complete.

Interestingly, mail.bellsouth.net and fpostoffice.isp.att.net which used to be hosted in GA and TX respectively, now appear to have been relocated to CA. If some routers have not been properly updated, that could present problems for users of those routers.
--
History does not long entrust the care of freedom to the weak or the timid.
-- Dwight D. Eisenhower
The tree of liberty must be refreshed from time to time with the blood of patriots and tyrants.
-- Thomas Jefferson

Re: [General] Yahoo email.....

Thu, 19 Nov 2009 10:01:01 EDT

mikes60 posted : Just got my annual bill from 1and1.com.

$20.87 per year, including my own domain. That's less than $.06 per day.

Stop complaining and take charge of your own email. AT&T will never-ever, get it right.

Quote from Alber Einstein:

"The definition of insanity is doing the same thing over and over again and expecting different results."
--
No good deed goes unpunished.

Re: [General] Yahoo email.....

Thu, 19 Nov 2009 08:59:01 EDT

stombujotz posted : You know, I hate to get on my soap box...but to put it bluntly...AT&T sucks....I am now without email totally....using their ATT/Yahoo server...I understand this is a system wide outage.......forget about trying to use online chat.....#39.......we will be with you shortly.....these are all the reasons why I dislike AT&T......I have spent literally months trying to get this straightened out.....what an utter waste of time.......This is getting to be just like Earthlink....terrible tech support.....cant talk with a real person without going thru phone tree for ten minutes....and then you are #39 in the queue.......unreal...gonna have to rethink this ......

Re: [General] Yahoo email.....

Fri, 13 Nov 2009 10:19:56 EDT

Tier2 posted :
Call us @ 888-321-2375 and ask for tier2 to do remote access in you computer and we'll see what we can do....
diagnose the issue if it is with AT&T yahoo server or your client email.... :)

If this doesn't work you have to download other email client or contact your OEM, try using the web email for the mean time... ;)

Goodluck! :D

Re: [General] Yahoo email.....

Fri, 13 Nov 2009 05:16:52 EDT

wdsnls posted :

Re: [General] Yahoo email.....

Thu, 12 Nov 2009 21:57:30 EDT

stombujotz posted : These error msgs. do not occur all the time...but they do occur on a daily basis and sometimes I cannot retrieve mail from the bellsouth/ATT/Yahoo server.....they are always the same.....telling me to check my settings....but eventually I am able to get the mail.....but it can take awhile...

Re: [General] Yahoo email.....

Thu, 12 Nov 2009 21:54:35 EDT

stombujotz posted : It is the standard mail program that comes with the Mac OS X...

Re: [General] Yahoo email.....

Tue, 10 Nov 2009 19:46:47 EDT

NormanS posted : You mentioned, "iMac", and "Leopard"; out of curiosity, which email application? (I'm not familiar with Apple products.)
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Tue, 10 Nov 2009 09:58:31 EDT

stombujotz posted : Have done all this......am now getting this error msg...There may be a problem with the mail server or network. Verify the settings for account “bellsouth.net” or try again.

The server returned the error: The attempt to read data from the server “pop.att.yahoo.com” failed.

Re: [General] Yahoo email.....

Tue, 10 Nov 2009 06:37:49 EDT

NormanS posted :

said by Tier2:

Since you are using email client, even though you have the correct email configuration in your Outlook it wont work because you need to be migrated first then you can send/receive with no problem as long as the settings in the OE is correct.

Why do people insist on using "Outlook" and "Outlook Express" interchangeably? They are not interchangeable. "Outlook" is to "Outlook Express" as "grape" is to "grapefruit".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Mon, 09 Nov 2009 08:43:57 EDT

Tier2 posted : If you know your username and password log on to
www.mail.yahoo.com
If there is a verification code under the password make sure you type it in and hit sign in, if none click sign in to continue...
It will then redirected you to fill out your informations with security questions etc...
After you successfully migrated you focus with your email client-OE6, Winmail, Macmail and check your email client configuration settings.

Incoming mail server: pop.att.yahoo.com
Outgoing mail server:smtp.att.yahoo.com

Incoming server port number: 995 with SSL
Outgoing server port number: 465 with SSL

Note: if you cant send using smtp.att.yahoo.com, use mail.bellsouth.net with outgoing port num 25 without SSL

if you cant receive using pop.att.yahoo.com, use mail.bellsouth.net with incoming port num 110 without SSL

If there is difficulty for you then call tier2 support for remote access and i guess this would resolve your issue!

Re: [General] Yahoo email.....

Mon, 09 Nov 2009 08:25:55 EDT

Tier2 posted : That is true to you...
Meaning to say that your email account has not been detected by the system to let you do the "force migration" process and i assume you can still access your web email through www.webmail.bellsouth.net

Even if your account has been migrated to yahoo the POP3 server settings for your old settings will still work.

If you cant send using smtp.att.yahoo.com/465 SSL===
you can use mail.bellsouth.net/25 without SSL and vice versa

If you cant receive using pop.att.yahoo.com/995 SSL===
you can use mail.bellsouth.net/110 without SSL and vice versa

Re: [General] Yahoo email.....

Mon, 09 Nov 2009 07:56:35 EDT

khc987 posted :

said by Tier2

Since you are using email client, even though you have the correct email configuration in your Outlook it wont work because you need to be migrated first then you can send/receive with no problem as long as the settings in the OE is correct.

To migrate your account access this site »attreg.att.net/PortalMigrationTool/entry.do
now if there is an error call techsupport tier2 to help you out.
Thats simple but sometimes we encounter any error messages that we dont know then AT&T Tier2 will help you.
[/BQUOTE :

Inever migrated and my old email client settings still works:

server settings
server name: mail.bellsouth.net port: 110
user name: xxx@bellsouth.net

outgoing server ( smtp)
server name: mail.bellsouth.net port: 25
user name: xxx@bellsouth.net

Re: [General] Yahoo email.....

Mon, 09 Nov 2009 07:17:35 EDT

stombujotz posted : Sorry, your account is not eligible for migration at this time. We apologize for the inconvenience.

Re: [General] Yahoo email.....

Sun, 08 Nov 2009 15:23:02 EDT

Tier2 posted : You got two email accounts,right? :)
one is with AT&T yahoo and the other is a third party email address.
Your email account with AT&T has been migrated to the new AT&T yahoo portal(www.att.net) and the old portal which was (www.webmail.bellsouth.net) will no longer work for you.

Since you are using email client, even though you have the correct email configuration in your Outlook it wont work because you need to be migrated first then you can send/receive with no problem as long as the settings in the OE is correct.

To migrate your account access this site »attreg.att.net/PortalMigrationTool/entry.do
now if there is an error call techsupport tier2 to help you out.
Thats simple but sometimes we encounter any error messages that we dont know then AT&T Tier2 will help you.

Re: [General] Yahoo email.....

Sun, 08 Nov 2009 14:48:18 EDT

jcsjr posted : I've been having the same problems with Thunderbird, AppleMail OSX and iPod Touch. Been on Bellsouth DSL for many years with no problems, but AT&T has changed all of that.

Created an new Gmail account on Friday to replace my Bellsouth account. Bye, bye AT&T mail, I hardly new ye (thankfully).
--
Would you like fries with that?

Re: [General] Yahoo email.....

Sun, 08 Nov 2009 10:29:20 EDT

stombujotz posted : Yes...those are the settings that I have....but unfortunately....I am still having problems....I have two mail accounts...one at bellsouth, now at&t/yahoo and one at @me.com......the only one that I am having issues with is the former....like i said previously..I am constantly getting error msgs asking me to check the settings or that the server is unavailable....etc......thanx for the tech support #...they were no help...

Re: [General] Yahoo email.....

Thu, 05 Nov 2009 09:59:25 EDT

Tier2 posted :
That is great to hear!

Well if you encountered any issues fill free to call techsupport @ 888-321-2375

Re: [General] Yahoo email.....

Thu, 05 Nov 2009 09:47:33 EDT

Tier2 posted : Hello,

We are sorry to hear about your situation, AT&T webmail is now powered by YAHOO. I assume that you are using an email client-MAC Mail.

The correct settings for yahoo mail servers and port numbers are as of follows:

Incoming mail server: pop.att.yahoo.com
Outgoing mail server:smtp.att.yahoo.com

Incoming server port number: 995 with SSL
Outgoing server port number: 465 with SSL

Now if your MAC techsupport has not resolve your issues much better to use the yahoo webmail(www.att.net)

Re: Att/Bellsouth/Yahoo email.....

Wed, 04 Nov 2009 22:15:59 EDT

MiaSun posted : I've been with bellsouth 10 years...in the last 2 weeks, we started getting the error messages saying one of our computers was sending SPAM. I spoke to CS who sent me to their 'escalation dept'. The problem continues with constant TCP/IP errors, etc. I've spent over 3 hrs on the phone over the last several days and nothing works. Latest was to reset my winsock in DOS. Have done that and still constant errors. If I close out Outlook, it'll work, but then it starts with new errors. I was told I should buy the new MS Office Suite, since the Outlook 2000 is most likely no longer compatible. I'm going to start switching my email to GMAIL accounts and be done with the Bellsouth BS. All of my settings have been changed over and as far as they are concerned it's my problem not theirs...though have to say they are very nice when they're telling you they can't help. I just don't understand how everything is working fine one day and then 'Technology improvements' shut you down the next.

Re: [General] Yahoo email.....

Tue, 03 Nov 2009 16:28:11 EDT

NormanS posted : I never had any problems with email while I was an SBC customer. After they bought AT&T? Still no troubles. After they re-branded from SBC to AT&T? Still no troubles. I ran into issues with the Yahoo! side of the deal when Yahoo! started making changes. I had been using 'smtp.pacbell.yahoo.com' as "Smarthost" until March, 2008. Then they made two changes:

• Name & port: to, 'smtp.att.yahoo.com:465'
• Required 'verification' of any email address other than the account used to log in

The latter was the "deal killer"; I went back to the legacy SBC servers because I needed a "Smarthost".
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Tue, 03 Nov 2009 14:00:45 EDT

stombujotz posted : I never had any problems with the email while I was a bellsouth customer....it was only after it switched over to AT&T.....guess I was just lucky......hmmmmm...

Re: [General] Yahoo email.....

Mon, 02 Nov 2009 09:32:35 EDT

mikes60 posted : Ya Think.....

»Re: BellSouth/AT&T Email
--
No good deed goes unpunished.

Re: [General] Yahoo email.....

Mon, 02 Nov 2009 08:50:38 EDT

Airwolf7 posted : Email was the one thing that BellSouth just never could get right. The DSL always worked good so I never held their email troubles against them.

BellSouth couldn't do email right if it would have saved their life. You could have held a gun to their head and said "Fix the email or I'm going to shoot you" and they would have said "Go ahead and shoot us to put us out of our misery".

I always had the feeling that they were working hard to fix it but they just was not having any luck.
--
Reagan 2012 - Even dead he is a better choice!

Re: [General] Yahoo email.....

Mon, 02 Nov 2009 04:38:13 EDT

NormanS posted : Yahoo! did not "join with AT&T". Originally, SBC contracted with Yahoo! to provide email service, and some other stuff, to SBC DSL customers. Then SBC bought AT&T. Then SBC changed the corporate ID from SBC to AT&T. Then the newly renamed AT&T (formerly SBC) bought Bellsouth.

Ever since they've been pushing the SSL ports (995/465) for POP3/SMTP access, some people have been having troubles. Eudora users, Outlook users, Mac Mail users. It is difficult to say if it is a Yahoo! problem, or a client problem. But I use two clients which are not as common as those I've enumerated above: Pegasus Mail (email program) and Mercury/32 (MTA). Written by the same author. And PM is very reliable, while such login problems as Mercury has reported are very rare, and do not interrupt the flow of email.

I don't really have any suggestions; but, having lurked in the Bellsouth groups since before they became, "AT&T Southeast", I got the impression that email wasn't always "wine & roses" in BS land.
--
Norman
~Oh Lord, why have you come
~To Konnyu, with the Lion and the Drum

Re: [General] Yahoo email.....

Sun, 01 Nov 2009 07:36:43 EDT

stombujotz posted : I think I will have to bite the bullet and do just that.....thanx for all the input.....I see I am not the only one.....Rich

Re: [General] Yahoo email.....

Sun, 01 Nov 2009 01:35:59 EDT

burris posted : My problems have started showing up again.

Just received an email from Oct 20 as well as one that was sent earlier this evening at about 7pm.

ATT would probably want to do with the email what they did with the newsgroups, and if they didn't need an email to sign you up and reference the account, I'm sure they would.

I have to start weaning my contacts to a portable address. Strange thing is that I have had email addresses with Yahoo since the day they began, and they have never missed. If I was sure ATT wouldn't get involved with those addresses, I would begin to use them again.

Re: [General] Yahoo email.....

Sat, 31 Oct 2009 22:37:58 EDT

MGBFan posted : Rich,

just want to let you know - you are not alone. With Bellsouth, there was never a problem with email. With the shift to ATT and then to Yahoo, email is not reliable any more. First, with nothing changing on my laptop, I get the messages that Outlook can't connect to the server. If I wait a few minutes or a few hours and don't change a thing (not even reboot windows :o ) and all of a sudden, connectivity is back - best I can figure, the email servers are so overloaded they can't respond back to the clients in a timely fashion and the client just times out. Next, is the delay in getting email. Messages are delayed from a few minutes to over 24 hours from showing in my inbox. (My unscientific poll is having folks send emails to both mine and my wife's account and watching when the emails show up in the inbox.) And unfortunately, it seems that a new trend is starting where some messages are not showing up at all.

While I hang on to my Bellsouth address since it has been with me a long time and many family, friends and collegues have it, I have started a transition to another email provider. It is going to take a while before I can stop monitoring my BS address. As GraysonF points out, the new email address will be portable.

Later.

Re: [General] Yahoo email.....

Sat, 31 Oct 2009 22:00:50 EDT

heels_fan posted : »[Services] email outage in Ft Lauderdale
»[Availability] Major Email Problems in Atlanta
--
everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them.

Re: [General] Yahoo email.....

Sat, 31 Oct 2009 21:16:36 EDT

scubasteve posted : Hey Rich

While I am Mr Anti-AT&T and have issues with Yahoo Mail. I have to say that I have not had the connectivity issues you are having.

I'm not a Mac person so I cant offer any suggestions to solve your problem

But here is something I find to be hilarious - I just went to pay my bill online. I get to my account page and there is an "alert" message waiting - telling me that the emails AT&T are sending me to remind me that my bill is due are bouncing......

Those bouncing emails are going to my bellsouth primary email address. So it would seem that AT&T is having some email issues as well....:)

Cheers

Steve