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Is Router Mac Address/Name used by wireless client? »
« Whats that other software like netstumbler.  
AuthorAll Replies

aguiar0016

join:2006-01-23
New Bedford, MA
·Comcast

No clue.

i'm trying to help a friend that has an older ibm laptop that uses windows 2000. she can't connect to the internet at all either wired or wireless. Both show connected signal strength is good. but everytime she tries to go on the internet she gets "page cannot be displayed" she is using a linksys wireless b card. i was able to ping the router. checked all the settings and i can't find what is preventing internet access.

any ideas?

thanks
to forum · permalink · · 2009-10-31 18:40:31 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC

Host:
Wireless Networking
All Things Unix
Cox HSI
Qwest
Efficient
 Need a bit more info.

What's the router?
What, if any security is in place?
If WPA is in use, it's doubtful that the B card is WPA-capable.
If WEP or MAC address filtering is being used, try disabling them as a test. If it works, it probably means the WEP key was entered incorrectly.
Post the output of ipconfig /all
That will tell us if a valid IP address is being obtained and if DNS info is picked up.
to forum · permalink · · 2009-10-31 18:44:37 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA
·Comcast

 sure..

the router is a dlink 655
wep security
not sure how to see if wep filtering is being used at all
Node type: broadcast
IP Routing enabled: yes
Wins Proxy enabled: No
DNS Suffix Search list :hsd1.ma.comcast.net
ethernet adapter LAN:
Connection specific DNS suffix:hsd1.ma.comcast.net
Ip Address: 192.168.0.193
subnet mask: 255.255.255.0
Default gateway:192.168.0.1
DHCP Server:192.168.0.1
DNS servers:192.168.0.1

right now everything is wired not wireless
to forum · permalink · · 2009-10-31 18:53:14 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC

Host:
Wireless Networking
All Things Unix
Cox HSI
Qwest
Efficient
said by aguiar0016 See Profile :

right now everything is wired not wireless
Ah, OK. Ignore the WEP and MAC address stuff, then.

Try to ping a web site by IP address - 209.123.109.175, for example, with is dslreports.com. If that works and pinging www.dslreports.com does not, using the router as the DNS relay isn't working. You may need to hard code the DNS information into the adapter.

That may be displayed in the router status info or you may find it on the ISP's web site.
to forum · permalink · · 2009-10-31 19:03:07 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 i was able to ping 209.123.109.175

Sorry how do i hard code it?

i can get to my router's page
to forum · permalink · · 2009-10-31 19:06:08 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC		 Put the DNS servers for your ISP into the TCP/IP properties of the network adapter.
to forum · permalink · · 2009-10-31 19:14:03 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA
·Comcast

 from the router page i have :
Primary DNS Server : 68.87.71.230 .
Secondary DNS Server : 68.87.73.246
when i try to enter that into the tcp/ip of the adapter as soon as i enter 688 i get an error saying "688 is not a valid entry.please specify a value between 1 and 223?
to forum · permalink · · 2009-10-31 19:19:00 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 or do i want to use the 192.168.0.1
to forum · permalink · · 2009-10-31 19:21:48 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC		reply to aguiar0016
Use the mouse to move to the next field or user the period key.

68 period 87 period ...
to forum · permalink · · 2009-10-31 19:22:39 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 ok done
to forum · permalink · · 2009-10-31 19:24:16 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 getting cannot find server
to forum · permalink · · 2009-10-31 19:32:51 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC		 Man, I don't know. Any software firewalls?
Can you ping by web address now?
to forum · permalink · · 2009-10-31 19:43:51 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 i can still ping

no software firewalls that i'm aware of.
to forum · permalink · · 2009-10-31 19:46:05 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 not sure if this matters but under internet optios then connections she does have a dial up and vpn connections availble there when she is out of town.
to forum · permalink · · 2009-10-31 19:48:53 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC		 Uncheck those and try.
to forum · permalink · · 2009-10-31 19:49:53 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 There aren't check there.
only add/remove/ or settings.
her dialup is her default connection
to forum · permalink · · 2009-10-31 19:51:05 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 just figured it out under the lan properties she also had nwlink netbios and nwlink ipx/spx/netbios compatible transport protocol. i unchecked those 2 and she is online.

i appreciate your help with this .
to forum · permalink · · 2009-10-31 20:03:21 · Reply to this


No_Strings
Premium,Mod
join:2001-11-22
The OC		 Great. Thanks for posting the fix.
to forum · permalink · · 2009-10-31 20:11:29 · Reply to this

aguiar0016

join:2006-01-23
New Bedford, MA		 no problem.

hopefully now no issues with connecting wireless

lol
to forum · permalink · · 2009-10-31 20:12:03 · Reply to this
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« Whats that other software like netstumbler.  

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