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Let's keep all DOCSIS 3.0 Discussion in this thread, please »
« Discuss 16/2 or 12/2 speed tiers here, please  
S60
Premium
join:2008-01-12
Pittsburgh, PA

When do I get the call or will I?

No I didn't get banned, but I wondering if I will…

I transfered at least 3.5TB of data 2 months ago and at least 3TB last month. I didn't get a call or anything… should I expect one? Or do they send an email or letter? Or will they just cut off my service?
jsgiv

join:2009-03-01
Woodstock, GA
·Comcast

Re: When do I get the call or will I?

said by S60 See Profile :

No I didn't get banned, but I wondering if I will…

I transfered at least 3.5TB of data 2 months ago and at least 3TB last month. I didn't get a call or anything… should I expect one? Or do they send an email or letter? Or will they just cut off my service?
Well - considering that you're violating your agreed upon TOS by 1100% (is that right??? - wow) - I'd say to expect something along those lines.. though - as other's have posted here - unless you're in the top percentile of usage - you'll fly under the radar. I can't imagine though that there are others in your region/area exceeding your usage.. but hey.. ya never know..

Wow - 3.5 TB? what the heck are you transferring?
S60
Premium
join:2008-01-12
Pittsburgh, PA


1 edit

Re: When do I get the call or will I?

said by jsgiv See Profile :

Wow - 3.5 TB? what the heck are you transferring?
I download a lot of stuff. I also don't delete anything… I a lot of hard drive. I was on the 16/2 plan. Anyways I took the initiative and signed up myself for Comcast Business. 22/5 is what I got. I can't understand the $250 set up fee though.
yt
Premium
join:2008-06-03


1 edit

Re: When do I get the call or will I?

said by S60 See Profile :

I download a lot of stuff. I also don't delete anything… I a lot of hard drive.
That is a lot!! Do you do the same over your Verizon connection?
S60
Premium
join:2008-01-12
Pittsburgh, PA


1 edit

Re: When do I get the call or will I?

Again, I just signed up for business, so I hope I should never get a call.

said by yt See Profile :

said by S60 See Profile :

I download a lot of stuff. I also don't delete anything… I a lot of hard drive.
That is a lot!! Do you do the same over your Verizon connection?
No that's at home at my parent's place. I still manage and take care of it, but I don't actually get to use it. I love my parents; they always wonder why everyone's Internet is slower than their "free" service; they're not very computer savvy; never know that I have them strung with the fast broadband available.

espaeth
Digital Plumber
Premium,MVM
join:2001-04-21
Minneapolis, MN
·voip.ms
·Vitelity VOIP
·Callcentric
·VoiceStick
·ViaTalk
·Comcast
·Embarq

Re: When do I get the call or will I?

said by S60 See Profile :

Again, I just signed up for business, so I hope I should never get a call.
Business service isn't unlimited -- it's more than the 250GB cap, but if you're using more than 1-1.5TB on a regular basis you can probably expect a call from your rep looking to move you to a non-DOCSIS connection.

JohnInSJ
Premium
join:2003-09-22
San Jose, CA

Re: When do I get the call or will I?

Yeah, I think it's .750 for 12/2, 1.5tb for 22/5.
--
My place : »www.schettino.us

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC

Re: When do I get the call or will I?

said by JohnInSJ See Profile :

Yeah, I think it's .750 for 12/2, 1.5tb for 22/5.
How do you know that?
crese24

join:2007-12-27


1 edit

Re: When do I get the call or will I?

said by IPPlanMan See Profile :

said by JohnInSJ See Profile :

Yeah, I think it's .750 for 12/2, 1.5tb for 22/5.
How do you know that?
He's prolly just guessing. I do at least 500GB and sometimes a little more, on a Starter Business Package and they haven't called me yet.

JohnInSJ
Premium
join:2003-09-22
San Jose, CA
·Comcast


1 edit

Re: When do I get the call or will I?

The business class limits are not spelled out in the TOS, only that "excessive use" will get you a request to move up to a higher speed.

There have been a few posts here where other folks have tossed around the numbers 750GB for 12/2 (starter, in docsis 3.0 land, crese24, so you'd be fine using 500GB/mo, you're 250GB under the limit) and 1.5TB for the next level up.

Edit: this is the first post where someone suggested the possible caps for business class: »Re: [Business] I signed up for comcast business

I've been a Business Starter sub for 7 months now, and my typical month is 150GB. I have some headroom I'm not a business class user to get more, I need the statics and the right to run servers.
--
My place : »www.schettino.us
Strykur

join:2009-08-11
Berkeley, CA


1 edit
said by S60 See Profile :

said by jsgiv See Profile :

Wow - 3.5 TB? what the heck are you transferring?
I download a lot of stuff. I also don't delete anything… I a lot of hard drive. I was on the 16/2 plan. Anyways I took the initiative and signed up myself for Comcast Business. 22/5 is what I got. I can't understand the $250 set up fee though.
WOW...even though I have Residential Extreme 50, I feel much better now about running into any cap issues if you can grab that much without a call. I live in a frat with 16 guys using the line, and we certainly pass 250GB within a month FOR SURE. But the Bay Area has high speed everywhere, so even with caps I doubt bandwidth issues are a major problem here.

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC


1 edit

Re: When do I get the call or will I?

said by Strykur See Profile :

I live in a frat with 16 guys using the line, and we certainly pass 250GB within a month FOR SURE.
You've been pretty lucky it sounds like.

250GB/16 = 15.625 GB per person per month (uploads/downloads combined)

No surprise there....
--
"We're going to start at one end of (Fallujah), and we're not going to stop until we get to the other. If there's anybody left when that happens, we're going to turn around and we're going to go back and finish it."
Lt. Col. Pete Newell: 1st Inf. US Army

EG
Ho Ho Ho
Premium
join:2006-11-18
Union, NJ

said by S60 See Profile :

I transfered at least 3.5TB of data 2 months ago and at least 3TB last month. I didn't get a call or anything… should I expect one?
Were I you, I wouldn't be mentioning that here...
low strife

join:2008-12-15
Woodstock, IL


3 edits
said by S60 See Profile :

No I didn't get banned, but I wondering if I will…

I transfered at least 3.5TB of data 2 months ago and at least 3TB last month. I didn't get a call or anything… should I expect one? Or do they send an email or letter? Or will they just cut off my service?
I've surpassed the 250GB\mo cap by a minimum of 50GB for the last 7 out of 9 months... But certainly not by that much.

If you're on the normal 12\2 line, you averaged 73% usage (upload & download combined) over the entire month. Some 100mBit servers don't do that much in a month (I know mine didn't in October!).

IPPlanMan
Holy Cable Modem Batman

join:2000-09-20
Washington, DC
Wow.... it's amazing you haven't been kicked off yet... A teachable moment re the Business Tier vs. the Residential Tier....
Forums » US Cable Support » Comcast » Comcast HSILet's keep all DOCSIS 3.0 Discussion in this thread, please »
« Discuss 16/2 or 12/2 speed tiers here, please  


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