 | reply to sticchio
Re: New teksavvy customer slow download speed??? Hey Guys,
new snapshot from DMT , been messin around down here in the basement
i still haven't call teksavvy because i have a couple of questions
-so far what do you think i can get my profile to?
-i don't have a NID outside (old small black thing, and the wires are frayed) if i wanted to get a NID do i have to pay for it?
should i run dsl_statscope for a couple of days, then call teksavvy? will they even take my log file as proof
thanks guys |
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 1 edit | Hi Sticchio,
Trouble-shooting will help you decide what to do next, if your statistics were stable all day long then i wouldn't mind suggesting that you contact your ISP to get your profile raised to 4032/800 Kbps but it's not too clear if FastPath can be supported. Do you have a similar box?:
»Re: Just signed up for DSL. Hello fellow Teksavvy users!
In any case, you should have a station protector with a ground wire connected to your main ground in the basement, probably near the main power panel...
The lack of a station protector is untolerable in my own opinion, yours might vary but if you don't have one it's an opportunity to get an NID installed at Bell's expense!
As for the logs, once again their purpose is simply to prepare you before contacting the ISP. Don't expect any ISP to parse spreadsheet data to assist you... I, on the other hand, i'd be please to take a look at the data you can collect but you'll have to ease my task:
Set the sampling rate to four times a minute (15 sec) to ease future comparisons...
Don't enable items that inflate the log-file without a good reason: "Bitalloc", "SNR2", "ATT"... You can open the log-file (Read-Only) while monitoring to make sure it's recording normally. Just don't try to modify it by yourself: quit the text editor without saving.
Begin the recording a few minutes before midnight and terminate a few minutes after midnight to make sure i can get full daily records that i can combine later, for further analysis...
Of course, your ISP may have a different suggestion to make. The decision is yours.
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 | hey Bi,
here a log i've run for acouple of hours tonight if your interested (not caputed at your specs though)
i've got a protector and it grouned the wires comin out of it are frayed |
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 4 edits | reply to sticchio that's quite a difference in attenuation and signal to noise ratio margin from before to after you have completed these repairs and moved the modem to the basement. That means that there was something seriously wrong with your house's wiring.
The improved signal to noise ratio margin may very make 4032/800 relatively stable for you. However, I fear that that would still caues too high of percentage of the line to be used for Bell to allow you to be set to that.
That good news is that these repairs will probably make your connection work well at the current speed profile setting, assuming that you don't have times of uncontrollably high noise bursts.
A drop of 4dB in downstream attenuation and going from 10.5 to 15.5dB in signal to noise ratio margin is quite an accomplishment if you can maintain it.
By the way, what type of file is that? there's no extension in the file name. |
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