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Links: ·TekSavvy DSL Reviews ·TekSavvy Forum FAQ ·Speedtest results
AuthorAll Replies

sticchio

join:2009-10-31
Maple, ON

reply to sticchio

Re: New teksavvy customer slow download speed???

Click for full size
Hey Guys,

new snapshot from DMT , been messin around down here in the basement

i still haven't call teksavvy because i have a couple of questions

-so far what do you think i can get my profile to?

-i don't have a NID outside (old small black thing, and the wires are frayed)
if i wanted to get a NID do i have to pay for it?

should i run dsl_statscope for a couple of days, then call teksavvy? will they even take my log file as proof

thanks guys


Bicephale

join:2005-09-24
kudos:3

1 edit

Hi Sticchio,

Trouble-shooting will help you decide what to do next,
if your statistics were stable all day long then i wouldn't
mind suggesting that you contact your ISP to get your
profile raised to 4032/800 Kbps but it's not too clear if
FastPath can be supported. Do you have a similar box?:

»Re: Just signed up for DSL. Hello fellow Teksavvy users!

In any case, you should have a station protector with
a ground wire connected to your main ground in the
basement, probably near the main power panel...

The lack of a station protector is untolerable in my own
opinion, yours might vary but if you don't have one it's
an opportunity to get an NID installed at Bell's expense!

As for the logs, once again their purpose is simply to
prepare you before contacting the ISP. Don't expect
any ISP to parse spreadsheet data to assist you... I,
on the other hand, i'd be please to take a look at the
data you can collect but you'll have to ease my task:

Set the sampling rate to four times a minute (15 sec)
to ease future comparisons...

Don't enable items that inflate the log-file without a
good reason: "Bitalloc", "SNR2", "ATT"... You can open
the log-file (Read-Only) while monitoring to make sure
it's recording normally. Just don't try to modify it by
yourself: quit the text editor without saving.

Begin the recording a few minutes before midnight and
terminate a few minutes after midnight to make sure i
can get full daily records that i can combine later, for
further analysis...

Of course, your ISP may have a different suggestion to
make. The decision is yours.


sticchio

join:2009-10-31
Maple, ON

hey Bi,

here a log i've run for acouple of hours tonight
if your interested (not caputed at your specs though)

i've got a protector and it grouned the wires comin out of it are frayed

dslrocker3

join:2002-05-26
Toronto

4 edits

reply to sticchio
that's quite a difference in attenuation and signal to noise ratio margin from before to after you have completed these repairs and moved the modem to the basement. That means that there was something seriously wrong with your house's wiring.

The improved signal to noise ratio margin may very make 4032/800 relatively stable for you. However, I fear that that would still caues too high of percentage of the line to be used for Bell to allow you to be set to that.

That good news is that these repairs will probably make your connection work well at the current speed profile setting, assuming that you don't have times of uncontrollably high noise bursts.

A drop of 4dB in downstream attenuation and going from 10.5 to 15.5dB in signal to noise ratio margin is quite an accomplishment if you can maintain it.

By the way, what type of file is that? there's no extension in the file name.


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