1 edit | reply to sticchio
Re: New teksavvy customer slow download speed??? Hi Sticchio,
Trouble-shooting will help you decide what to do next,
if your statistics were stable all day long then i wouldn't
mind suggesting that you contact your ISP to get your
profile raised to 4032/800 Kbps but it's not too clear if
FastPath can be supported. Do you have a similar box?:
»Re: Just signed up for DSL. Hello fellow Teksavvy users!
In any case, you should have a station protector with
a ground wire connected to your main ground in the
basement, probably near the main power panel...
The lack of a station protector is untolerable in my own
opinion, yours might vary but if you don't have one it's
an opportunity to get an NID installed at Bell's expense!
As for the logs, once again their purpose is simply to
prepare you before contacting the ISP. Don't expect
any ISP to parse spreadsheet data to assist you... I,
on the other hand, i'd be please to take a look at the
data you can collect but you'll have to ease my task:
Set the sampling rate to four times a minute (15 sec)
to ease future comparisons...
Don't enable items that inflate the log-file without a
good reason: "Bitalloc", "SNR2", "ATT"... You can open
the log-file (Read-Only) while monitoring to make sure
it's recording normally. Just don't try to modify it by
yourself: quit the text editor without saving.
Begin the recording a few minutes before midnight and
terminate a few minutes after midnight to make sure i
can get full daily records that i can combine later, for
further analysis...
Of course, your ISP may have a different suggestion to
make. The decision is yours.
 |
