Topic '[HN7000S] Another lost evening? Server resets all over' in forum 'HughesNet Satellite' - dslreports.com

Re: [HN7000S] Another lost evening? Server resets all over

Thu, 03 Dec 2009 21:48:04 EDT

anon posted : This is for FAPman, who could find "no case number or reference to any such suit on the CAND, CASD or CACD sites from 2006-2009:"

Walter et al v. Hughes Communications, Inc. et al, Plaintiffs: Tina Walter and Christopher Bayless, Defendants: Hughes Communications, Inc. and Hughes Network Systems, LLC, Case Number: 3:2009cv02136, Filed: May 15, 2009, Court: California Northern District Court.

Re: [HN7000S] Another lost evening? Server resets all over

Thu, 03 Dec 2009 14:52:10 EDT

FAPman posted : Just noticed the youtube video i believe you posted on the same day you posted this misleading thread compaired to your video.

»www.youtube.com/watch?v=BDhyjuQr5ug

Sorry it was oct not nov

Re: [HN7000S] Another lost evening? Server resets all over

Fri, 13 Nov 2009 07:07:08 EDT

FAPman posted : OK sweet so we got 2 petitions for removal by Hughesnet under Torts - Injury - Personal Injury- Product Liability

one by SCASTA 08' for Contract

"No case number or reference to any such suit"
"potential class-action"

Thanks for the info freak, But I / us are still waiting for scobbz to respond with this so called class action suit against hughes by 80000 subscribers for breach of contract.

Or suit under Torts - Injury - Personal Injury- Product Liability by FTC against hughes.

Re: [HN7000S] Another lost evening? Server resets all over

Fri, 13 Nov 2009 01:41:11 EDT

weatherfreak posted :

said by FAPman:

"The potential class-action suit was filed in Oakland, California federal court last Friday."May 2009
Other site: Filed in the Northern District of California federal court in Oakland

No case number or reference to any such suit on the CAND, CASD or CACD sites from 2006-2009

Actually, there are two cases in CA Federal Courts against Hughesnet, Inc. One in S. CA and one in N. CA... both by the same plaintiff. See: »dockets.justia.com/search?query=···ear=2009

Re: [HN7000S] Another lost evening? Server resets all over

Thu, 12 Nov 2009 15:09:57 EDT

Xtreme2damax posted : It's a Hughesnet issue, it may not be deliberately done by Hughesnet and the result of over-subscription.

The issue seems to be a DNS/Routing issue within Hughes itself, the problem likely resides at the NOC. Unless there is a lot of complaints I don't expect them to jump right on and fix it either.

I disabled the DNS caching in the modem using this guide:

»[Networking] You can permanently turn off TurboPage and DNS Cach

I then opted to use OpenDNS and set our router to use OpeDNS.

Before the change pages were loading very sluggishly and slow, even simple html pages with minimal images were crawling.

After the change pages are loading much faster, with no major issues so far.

I am unsure if it will fix the issue with connecting to Google, Yahoo, email, FTP, Steam etc..

I'll post an update in a bit to inform everyone if switching DNS servers fixed these issues.
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Re: [HN7000S] Another lost evening? Server resets all over

Wed, 11 Nov 2009 00:23:31 EDT

FAPman posted : "3. Advertising that is way out of line with the reality of the product advertised is illegal under the Federal Trade Commission Act." You just defined a product "goods" this is a service contract.

"Binding arbitration clauses can't keep the FTC from proceeding against HughesNet."
Your right they can't, Binding arbitration only pertains to the subscriber or contract holders where no class action can be taken.

"prevent unfair methods of competition, and unfair or deceptive acts or practices in or affecting commerce."

I would like to see any breach of commerce by hughes that you are referencing in terms of "goods"?

Microsoft provides "goods" a tangible product that can affect commerce through security and claims of security! Almost all categories of commerce worldwide could be breached by insecure claimed secure goods by Microsoft. Microsoft should be sued again by the FTC!

"HughesNet contracts and service CAN be the subject of a class action lawsuit and several are moving forward." Binding arbitration clauses prevent subscribers of the service and the contracts from any class action lawsuit and provide for remedy under AAA with judicial review.

"The potential class-action suit was filed in Oakland, California federal court last Friday."May 2009
Other site: Filed in the Northern District of California federal court in Oakland

No case number or reference to any such suit on the CAND, CASD or CACD sites from 2006-2009

"I have been in contact with the law firm involved"
Could you provide this information?

So far your 0 for 3 without providing actual facts

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 22:53:46 EDT

scobbz posted : 3 points to add to this thread:

1. The problem I am seeing has been diagnosed to death. I know what is happening. At times I cannot access major sites and most of the time upload/download speeds are incredibly slow, and this is because of poor HughesNet service, not anything on my end. I see these issues with one single, clean machine plugged directly into the HN7000S. Basically, they are not giving me anything like the service they advertise.

2. HughesNet contracts and service CAN be the subject of a class action lawsuit and several are moving forward.

»www.wired.com/epicenter/2009/05/···ndwidth/

I have been in contact with the law firm involved and they are gathering complaints from different states.

3. Advertising that is way out of line with the reality of the product advertised is illegal under the Federal Trade Commission Act. The FTC is charged to

"prevent unfair methods of competition, and unfair or deceptive acts or practices in or affecting commerce."

This is what empowered the FTC to sue Microsoft for claiming it had great security when it did not (and the FTC won). They take false tech claims very seriously. I am in the process of complaining to the FTC that the $80 I pay HughesNet every month does not get me the things I see and hear in their ad. Binding arbitration clauses can't keep the FTC from proceeding against HughesNet.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 21:43:18 EDT

FAPman posted : So lets troubleshoot!

Is there more than one computer with different OS than windows7?
Do you have access to or have you installed any virtual machines?
What software are you using for AV AS AM protection?
What firewall are you using?
What are your current network connections and their status?
Have you installed any network optimizing software?

I think that should get us started because i find it hard to believe that they are restricting certain programs/services at specific times of the day.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 21:26:47 EDT

Xtreme2damax posted : It isn't latency, latency hasn't been no different than before. All other things load fine except for the things I've mentioned.

This is like clockwork that this happen, same exact time everyday we lose access to these services and we regain access to these services again at the same exact time everyday.

We don't really use a lot of bandwidth regardless of what services we use, we have learned to conserve and use sparingly to avoid the fap nightmare.

Connections to specific services are either deliberately being dropped a a certain time of the day or it's an issue with their routing hardware at the NOC. Would help to know what NOC everyone's connection is using for those who are having this problem.

I believe our connection is using the Germantown, Maryland NOC since we reside in New York State.

The problem isn't malware related either, all of our computers are clean. I am fairly cautious and security literate when it comes to browsing the web. I run scans every week and am running Windows 7 with UAC enabled. I also don't visit any suspicious websites and use adblock, flash/script blocking software to prevent my computer getting infected by rogue advertisements or other scripts.
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Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 20:23:22 EDT

movedbynoise posted : Oddly, my latency has been lower than ever these days. I used to average 1500 and now it's generally around 800-900, unless I'm just having wicked spikes on a regular basis for six hours a day. Totally possible.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 20:03:48 EDT

FAPman posted : What im saying is that it is not a problem on their end. It is specifically controlled by hughes. Not site blocking or service blocking but the specific latency limit they place on consumer home plans of 650+ or also called ping. This latency also based on a speed throttle increases as more users are active by making services or sites unreachable because of the high latency.

Latency has a major effect on overall quality of the service just like speed and bandwidth. In relation to providers as averages
satellite consumer 700-1500
business guessing 150-650
Dialup 150
dsl 20-150
cellular 150
cable 6-45
fios 4-10

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 19:37:29 EDT

movedbynoise posted : This went on with me for a while, maybe 1-2 months ago...stopped, and started again several days ago. At around the same time every day...4:30 today, 4 yesterday...I lose access to google, can't connect to aim through trillian, can't use yahoo, and at the same time I start disconnecting from the server I use for gaming every 15 seconds or so. Everything else works fine. It's like this for all of the computers here, even if directly connected to the modem. Everything on my modem's page looks great, as far as I can tell. The last time this was happening to me...someone else posted about the same problem in this forum. I don't believe in a big hughesnet conspiracy, but I do believe it's a problem on -their- end.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 19:17:06 EDT

FAPman posted : You should be able to access those services just fine unless latency is a issue with that specific service like (pop mail, chat, video, audio ,streaming, cams, servers, stocks, games, regular webmail sometimes an issue, vpn etc.) all of those things are high bandwidth - low latency services something that home plans do not offer. You should not have a problem searching google etc. , if you do i would base it on your computer(viruses, malware, misconfiguration) if you can access other sites just fine.

The American Arbitration Association is basically the same as the BBB but as part of the subscriber agreement contact with the AAA would be needed to resolve any official issue/claim hardware or service based.

They dont officially mention any throttle for fap or otherwise this is due to them holding specific numbers as proprietary. There is only a relation assumed by what is stated and experienced by us. A throttle can be from 7am-2am est 19 hours and it would still be considered within peak times, if they so choose or should i say how the NOC controls bandwidth allocation between those times based on the policies that are active for controlling that bandwidth, system wide, frequency wide, by each satellite or possibly each user.

I went through a heavy throttle in early September for over 2 weeks. Most sites just would not load until the free zone time and i wasnt under FAP.

"Attorney General and consumer protection division be sufficient enough to get something done?"
You have to remember that this is a service contract and not a sale of goods contract, if you dont know the difference i would suggest research. Most of the issues that you would contact them for would be from the sale of goods(hardware) and not from a service related issue/claim in other words it would only be wise to contact them in a commercial capacity relating to an actual breach in commerce or damage to person or property directly related to hardware.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 18:32:10 EDT

Xtreme2damax posted : My mother called support who claims to have ran a diagnostic and said the problem was on our end with our equipment when it is certainly not on our end.

I never expected them to admit it was their problem and they were deliberately disabling access to these services, Hughesnet always has a knack for blaming the customer instead of themselves and their equipment, such practices are contradictory to the old clause or saying that the customer is always right no matter what. I suppose they deny it because they could get in some serious legal trouble if they outright admitted it is deliberate on their part.

Of course you can't explain this to a couple of gullible technically illiterate monkey's known as my parents who always swallow the kool-aid without second guessing or questioning anything.

It's quite funny how my father tries to act technical and I have to laugh at him quietly in my head because of how foolish he sounds. You would think a man with a bachelors and associate degree would actually be quite knowledgeable in anything related to computers.

Of course me without a degree and passing high school with just a GED, I always outshine and excel way past my father when it comes to computers and anything technologically related

When I mentioned to my parents that the Indians are untrained and don't know nothing outside of a troubleshooting script, I was told this was an English support "technician". They told me that just because they have an accent doesn't mean the call is routed through India. They insisted this was an English person and the call was being routed through the United States.

Little do they know, all support calls are routed through call centers in India or the Philippines, unless you request to be transferred to executive customer care or call them yourself directly. More specifically any support calls made past 5PM - 5:30PM EST are routed through these call centers in India and the Philippines.

When I specifically told them that we weren't the only one having a problem, my parents answer was, "Oh they probably have routers also and are having the same problem."

I think it is quite obvious that this is being done deliberately by Hughesnet, the fact it occurs at the same exact time and service returns to normal at the same exact time everyday is a dead giveaway.
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Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 17:42:49 EDT

Xtreme2damax posted : Understood..

However it is understandable if the quality of service is degraded due to reaching it's capacity limit, this would be normal.

What is not normal is the deliberate throttling of the service and disabling access to services which most of us need to use, I consider this dishonest and underhanded.

I would have no problem accepting this if it were normal prime time slowdown due to capacity limitations, I am aware of the limitations of satellite.

How would it be considered that we dishonored the agreement when we can't even use the service as advertised or stated in the contract and we still have service with Hughesnet?

So far all we have done is abide by the agreement, Hughesnet makes it quite difficult if not impossible to get around that.

From what I remember the contract only stated throttling due to fap or the fair access policy, I've never seen no official mention of throttling outside of what is stated about the fap. Even the Hughenet website makes no mention of throttling unless that has changed over the past month or two.

Why contact that Arbitration Association, wouldn't contacting the Attorney General and consumer protection division be sufficient enough to get something done?

I apologize if I am not understanding exactly what you are saying.

Please understand that these services are an essential necessity to us, Hughesnet shouldn't be allowed to just disable access to these services all willy nilly just because they screwed up by oversubscribing the system.

My dad needs Google/Yahoo, Msn to search for online college courses, email to read reports from his and his daughters teachers, we use messenger to connect with friends and family. I use FTP to manage my website, Steam to login, access and play my games. I also need to be able to access search to seek help with any problems I may be having.

The throttled speed makes loading even simple web pages slower than dial up. If it was just an issue with speeds being throttled we would be able to bear it as I've already mentioned.
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Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 15:20:13 EDT

FAPman posted : If you missed my post of 17. CHOICE OF LAW. If you want true remedy as per the subscriber agreement you need to contact the American Arbitration Association, the BBB will not resolve anything according to this agreement.

If you do contact the BBB it would be considered in law that you dishonored the agreement therefor voiding the contract and the only remedy left is cancellation.

If you want to contact the others and for them to respond legally you need to send certified notarized notices of intent and understanding. All without falling in dishonor of the agreement.

If your willing to do all the research and data collection, for you to do this, i give you 2 thumbs up. otherwise i suggest actually reading the SA or having a lawyer experienced in internet services to review the SA and explain it.

Section 1.1 almost clearly points out that there will be throttling all the way down to no service at all "Stated speeds and uninterrupted use of service are not guaranteed. Actual speeds will likely be lower than the listed speeds during peak hours."

I think everyone here agrees that the extreme throttling shouldn't happen but considering this is celestial service and not terrestrial you have to understand that there is no way they can really guarantee any service at all let alone the quality of that service.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 13:17:38 EDT

Xtreme2damax posted : Yeah they make mention of the fap, but they make no mention of any throttling outside of the fap. If I were fap'd I would have little room to complain but since I'm not fap'd and haven't used more than my fair share I have every right to complain about it.

There's a big difference between speeds not being guaranteed due to capacity issues and them deliberately throttling a chunk of their subscribers due to their own screw up.

There's really no excuse for their incompetence, as well as their lack of honesty and respect for their subscribers.

I didn't mind the throttle so long as it allowed me to get everything I needed to get done. If they are now deliberately cutting off access to vital services I and everyone else actually needs, then there is a problem there which should not be allowed to go unnoticed.

They should not be allowed to get away with this plain and simple, I am currently trying to convince my parents to contact the BBB, State Attorney General, Consumer Protection Division of Maryland (Wherever Hughenet is located), and the local news media.

I am quite sure this is deliberately being done by Hughenet, this always happens like clockwork at the same exact time every day. Everything will be working fine, then as soon as the clock strikes that exact time the service slows down at approximately 12PM - 2PM EST, with us losing access to things like Google, Yahoo, FTP, Email, and Steam at exactly 5PM EST.

Then like magic access to these services return at exactly 11PM - 12PM EST every night. :(

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Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 00:31:21 EDT

FAPman posted : 20.2. No Waiver.

Hughes may enforce or decline to enforce any or all of the terms of this Agreement in its sole discretion without waiving its rights to enforce such provisions in the future. In no event shall Hughes be required to explain, comment on, suffer liability for or forfeit any right based on its enforcement, non-enforcement or consistency of enforcement of these terms.

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 10 Nov 2009 00:24:11 EDT

FAPman posted : 17. CHOICE OF LAW.

Any such controversy or claim shall be settled by arbitration, and administered by the American Arbitration Association under its Commercial Arbitration Rules. Any such arbitration will be held in Washington, D.C. The arbitrator will be an expert in the field of Internet services. The arbitrator’s award shall be final and binding and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

There shall be no class action arbitration pursuant to this Agreement. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this Agreement and it is acknowledged that this is a services contract and not a contract for the sale of goods.

Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 23:05:58 EDT

theGhostPony posted : A private company that serves predominately rural areas around here. They've had tremendous success in the few years they've been in business and seem to be doing it right. They just recently expanding coverage to serve our area by leasing space on top of a grain silo. :D

said by scobbz:

Say GhostPony, what wireless are you getting?

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Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 22:52:47 EDT

FAPman posted : 1.1 SPEED CLAIMS AND DISCLAIMERS

HughesNet® service is available in the contiguous U.S. with an unobstructed view of the southern sky, and its usage is subject to the Fair Access Policy. Actual speeds vary based on the amount of traffic on the Internet, content on a particular Website, or by the overall performance and configuration of your computer. Stated speeds and uninterrupted use of service are not guaranteed. Actual speeds will likely be lower than the listed speeds during peak hours.

i use ftp and aim all day long and aim only disconnects for seconds at most ,if at all pop mail is something totally different if latency is high you just wont be able to connect.

Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 22:41:26 EDT

Xtreme2damax posted : That is outright scamming and fraud if they are doing this, if this is not fixed I am going to coerce my parents into talking with not just the BBB but the state attorney general, consumer protection division or whatever it's called, get the local news media involved and filing a suit to expose this company for what it is.

They make no mention of the prime time throttling in the contract nor in their commercials and now this crap, that in itself is misleading and should be considered illegal if it isn't.

Hughes is breaching the contract by doing this, this is not what we agreed to when we signed up nor is this mentioned anywhere in any contract or their commercials.

My mother is freaking driving me bonkers, she insists that my computer or the router is the problem when it's clearly not. I keep trying to explain to her that it's not on our end and the problem exist on Hughenet's end and their screwy system, that this is the penalty most subscribers are now suffering due to them oversubscribing the system beyond it's capacity.

So because of Hughenet's own screw up and mishaps, other consumers have to pay for it? That's just not right nor is it any fair, they really need to fix their own screw ups instead of making their subscribers suffer.

I can't connect to Steam, perform a Google or Yahoo search, connect to messenger or my FTP program. This is getting ridiculous and I'm actually considering raging at Hughesnet to make myself be heard, I am sick and tired of putting up with this and there is nothing I can do to fix it on my end.

They shouldn't be allowed to get away with this point blank, I suggest everyone stand up, file complaints with the BBB, State Attorney General, and contact the local news media. Additionally consider filing a class action suit and get other subscribers who are having troubles to provide their feedback on the poor quality of this service.
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Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 22:38:06 EDT

FAPman posted : site blocking really? They would have some major legal problems if they did that especially google. I would run some anti malware-spyware software because blocking seems very unlikely unless for legal matters.

Speed tests work on timeouts so if your under a heavy throttle, fap and/or weather conditions a hughesnet speed test will likely fail.

Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 22:25:22 EDT

scobbz posted : Another factor contributing the conspiracy theory -- the HughesNet speed test server simply rejects requests when the service is really bad. It's like: No, we won't help you document how bad your service is.

Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 22:15:29 EDT

scobbz posted : Say GhostPony, what wireless are you getting? My county here in New york applied for funds to do a fiber optic loop along the power lines and then private ISPs can hang wireless broadcasters off that. Are you looking at something similar?

Re: [HN7000S] Another lost evening? Server resets all over

Mon, 09 Nov 2009 22:12:53 EDT

scobbz posted : Okay, Sunday evening on the East coast and some possible progress in understanding what HughesNet is doing. I think web and email traffic to major sites is being dropped, possibly on some sort of rotation, probably due to capacity issues.

Right now any attempt to search on Google from my HN7000S results in a dropped connection. But the same exact same search goes through immediately over an AT&T Edge connection from my iPhone.

Update: Things got so bad Sunday night I got disgusted and went to watch MadMen. Monday evening, they are doing it again, dropping google searches and email POPs at 1&1. Throughout this the HN7000S control panel says all is well.

Think about it: you don't have enough capacity to handle all your customers, how do you 'create' capacity? Turn off some of the busiest traffic, such as Google searches, POP mail from big ISPs. Like rolling brownouts to conserve power. It would be great if someone from inside HughesNet could confirm this. The folks who work there have to know consumers will drop them like hot cakes as the rural broadband rollout gathers pace.

I don't think the company itself cares. One is tempted to think they are all about the military traffic anyway...that''s where real money is. Us poor consumers are really just a cover story.

Re: [HN7000S] Another lost evening? Server resets all over

Sat, 07 Nov 2009 15:38:57 EDT

theGhostPony posted : Another day, another new symptom. I've not gone down at all today, instead I've been running at a serious 300 baud - all day. I had about 5 minutes of "broadband" at about 12.35 est and that was about it. Oddly, sites like this one load pretty well. Others, like the blogs I frequent (daily) are obscenely slow, even though they are mostly text only. Really screwy sh!t.

edit: lost bandwidth at 9:40. Came back as I was typing this, at about 3:40. WTF?!? :huh:

I can not wait for the wireless installers to get here next week cause this is trash, and I ain't paying for it.
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Re: [HN7000S] Another lost evening? Server resets all over

Sat, 07 Nov 2009 14:00:14 EDT

c150L posted : Maybe not a Hughes issue?

About the time this started, I had also updated my FREE AVG anti virus. I'm having better surfing now, since I uninstalled AVG 9. Installing AVAST for protection until I can sort this out.

Still not sure it's an AVG 9.0 issue, just that the net is working better with out VG installed.
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Win 2K & Win XP
HN9000 CE, .74m, 1W on Spaceway 3 at 95W
Linksys BEFW11S4

Re: [HN7000S] Another lost evening? Server resets all over

Sat, 07 Nov 2009 11:40:21 EDT

c150L posted : Problems continuing this morning. Some pages open, other not. Some success on non-opening pages by using file>new> window, then quickly selecting the page I want to go to.

Can not open a local TV station page, in which I go for my person forecast. Page starts opening, then stops with the page loading bar (at bottom of my IE brouser winsow) getting about 3/4 from full and it just sits there. Waited about 20 minutes and screen is about froze.
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Win 2K & Win XP
HN9000 CE, .74m, 1W on Spaceway 3 at 95W
Linksys BEFW11S4

Re: [HN7000S] Another lost evening? Server resets all over

Fri, 06 Nov 2009 20:15:52 EDT

theGhostPony posted : Yeah, it seemed to get worse for me as the day wore on with total loss of communication (red flag) on at least two occasions, even though signal strength was normal. Someone was having issues somewhere because it was up and down all afternoon. I've been in good shape since about 6pm or so and haven't had any trouble since. Unless my gear is magically fixing itself again. ;)
.
.
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Re: [HN7000S] Another lost evening? Server resets all over

Fri, 06 Nov 2009 20:10:53 EDT

banks77 posted : Same here , sometimes a reset and lots of red x's in the diagnostics , RTT,Uplink etc... Im hoping the Telus/Bell 3G system is going to reach here.
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Re: [HN7000S] Another lost evening? Server resets all over

Fri, 06 Nov 2009 12:15:23 EDT

theGhostPony posted : [HN7000S]

Same here with me this morning. It's really bad. Some sites, like this one seem to load reasonably ok, others that are content rich like my local newspaper are taking about 15 minutes.

This is garbage. Plain and simple. :mad:
.
.
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Re: [HN7000S] Another lost evening? Server resets all over

Fri, 06 Nov 2009 11:44:22 EDT

c150L posted : Problems continuing this morning. I've restarted the HN9000 twice now. Need to open new IE windows and go directly to a page or it hangs.

Wish me luck submitting this reply.

Re: [HN7000S] Another lost evening? Server resets all over

Thu, 05 Nov 2009 22:44:34 EDT

c150L posted : Same here, about every evening this week. Sometimes a little better. I just closed FIrefox, back to IE and it took me 8 tries to get to this screen, where I'm hoping to post this reply.

Same here, some sites open, so take forever, some won't

Same here, intermittant Outlook email issues.

Last night and now again tonight, I'm tempted to waste more time and call India.

This is pathetic!!! (But what I've learned to expect from "HueghesNetBroadbandUnbloundHighSpeedInternetBySatelliteFasterSurfingFasterDownload sFasterEverything" (as long as you don't really want to do all those things very much!!)

It just took me 1/2 hour to make this reply!!!
--
Win 2K & Win XP
HN9000 CE, .74m, 1W on Spaceway 3 at 95W
Linksys BEFW11S4

Re: [HN7000S] Another lost evening? Server resets all over

Thu, 05 Nov 2009 19:11:56 EDT

Xtreme2damax posted : Same here again, it was fine for a week or two and now is back to the same old.

Can't connect to Google or Yahoo, surprisingly Bing works, can't connect to instant messaging, Steam, Windows Live etc..

I can connect to Yahoo/Google if I specify a proxy in my web browser (192.168.0.1:87).

My mother is driving me crazy again, she's intent on swearing that my computer is the cause of these problems.

Other web pages load fine, just can't load Google/Yahoo, connect to instant messaging, connect to Steam, connect to FTP in order to upload files and make changes to my website.

I wish there was some way to uncap a Hughesnet modem through custom firmware or configuration hacks. Don't get me wrong it's not to use more than my fair share, just to use the connection as it was advertised and stated in our contract. I wouldn't doubt Hughesnet is on the borderline of illegalities themselves for misleading advertisements and breaches of what is stated in the contract or rather what isn't stated.

Whenever I see a Hughesnet commercial, it makes me feel as if I want to pick up the TV and chuck it out the Window. I wish Verizon or Time Warner would extend Cable, DSL or Fios out our way so we can ditch the devil. We are only about four to seven miles outside the nearest city and about three to four miles outside the closest town with Cable/Fios.
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Re: [HN7000S] Another lost evening? Server resets all over

Thu, 05 Nov 2009 15:38:08 EDT

jagraff posted : About half of our afternoon/evenings from around 4pm to midnight, I can't connect with our POP mail accounts and have to retrieve through the online interface. Some nights like on Monday Nov. 2nd, I couldn't even do that. Lots of resets etc on numerous sites all evening.
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74West/1250Mhz/Proplan/.76m dish/HNS7000S/LinksysWRT54G/WindowsXPsp3

Re: [HN7000S] Another lost evening? Server resets all over

Wed, 04 Nov 2009 22:50:18 EDT

schwaja posted : Same here. Can't get my email in Entourage. Can't browse the web without hitting page reloads 20 times and even then doesn't work; keept getting "server was reset." Can't upload my website changes via iWeb. Was in heaven down in my apt outside NYC past 2 days using my FIOS internet connection. Returned to this and am ready to throw the HN7000s out the window :(

Re: [HN7000S] Another lost evening? Server resets all over

Tue, 03 Nov 2009 23:27:02 EDT

Tweakbl posted : I have been seeing this,in the form of extremely High Latency in online games,at around this same times.

Pages also take for ever to load.

This has happened several times over the last few months.

I suspect they have oversold the Satellite and that this spike is because of all the Kiddie's coming home from school to play and do homework.
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Heavily Armed and Easily Provoked

[HN7000S] Another lost evening? Server resets all over

Tue, 03 Nov 2009 21:59:07 EDT

scobbz posted : I am seeing a problem right now, 9PM Eastern and onward, that I have seen once before, in which very few web sites load and many attemts to reach major site like Google consistently fail with a 'server reset' message from my browser.

Seeing this on a Mac and an XP machine despite rebooting the modem. Can't even run HughesNet speed test, but I am posting this. Weird. It's like HughesNet has dropped or blocked a whole chunk of the net.

I am posting this in case others have a similar problem. The last time this happened was a few weeks ago and others experienced it. Then, like now, I was unable to get email for several hours. Last time it lasted several days then things picked up a bit and got better (although i have not seen a download speed over 500Kbps in months, and I on the Pro plan where I should sometimes see 1.6Mbps).

Stephen